Can't Download Apps Due to Error 924? [Solved]

Google Play Store, also referred to as the “Android Market” by many Android users, is a platform to download, install and update Apps available for Android devices. With new Apps being launched on a daily basis, it is obvious that there is a lot of demand for these Apps and users visit Goggle Play Store very often to download and install Apps of their choice or to update them.

Downloading and installing Apps from the Google Play Store is an easy task. However, sometimes users face certain error codes. One such is an error is Error 924 Play Store which usually occurs when users try to install new Apps from the Google Play Store. Error 924 Play Store is not a difficult or time-consuming problem to overcome and can be fixed by you by adopting some simple remedies at home.

Read on to find out more about Error Code 924, its causes and solutions to fix the problem.

Part 1: Reasons for Play Store Error 924

Error 924 Play Store is a common problem faced by many Android users. Some users tend to worry about it and consider it as an outcome of a virus or malware attack. Some speculate a data crash or malfunctioning in the software. However, this is not true as the reasons for the Error Code 924 to occur are not as grave as they may seem. Also, it is faced by a lot of people who have successfully combated it without resorting to any technical assistance.

The entire Error Code 924 message is:

“xxx” can’t be downloaded. try again, and if the problem continues, get help troubleshooting.(Error code:924).

error 924

Some also say that an unstable internet connection may be the reason to prevent the App from being installed smoothly. Another cause could be a Google Play Store update process going on in the background. Sometimes there is an issue with your Google Play Cache or Data causing such a glitch.

Whatever may be the reason, it is important for us to know about the ways to fix the Error Code 924. Let us move on to learn in detail about the four most effective ways to solve the problem.

Part 2: How to fix error 924 by clearing Google Play Store Cache

Before moving to the solutions to fix Error 924 Play Store, it is necessary to understand that the Error Code 924 can occur because of a multiple reasons and hence there is no specific cure to the problem. Although there is no dearth of ways to fix Error 924 Play Store, one cannot say with utmost certainty about the success rate of any one method.

In this segment, we will learn to fix Error 924 Play Store by clearing Google Play Store Cache.

Clearing Google Play Store Cache is a simple technique and simply means to restore the Android Market to its purest form, i.e., free from all data/content stored in respect of the Google Play Store as cookies over the usage period. Just follow the step-by-step process to understand this remedy better:

• Visit “Settings” and open “Apps”

• Select “Google Play Store” as shown in the image below.

clear cache on play store

• Now tap on “Clear Cache” as shown above.

Error Code 924 occurs due to some changes taking place in the background in Google Play Store. You may wait for about half-an-hour for the process to complete or go on to clear cache as described above.

Part 3: Uninstall Google Play Store Updates to fix Error 924

Uninstalling Google Play Store updates is another effective technique which makes the Android Market come back to its pristine form, freeform all updates.

Follow the step-by-step instruction given below to uninstall Google Play Updates:

apps in settings

• Open “Settings”, select “Apps” as demonstrated below.

• Swipe towards the left to see the list of all Apps.

• Keep moving downwards and then select “Google Play Store” as shown in the screenshot below.

uninstall google play service

• Now tap on the option “Uninstall Updates” as shown in the image above.

Wait for a few minutes before trying to download and install the App from the Google Play Store. Make sure you close all Apps running in the background. This method has proved to be helpful for many Android users. However, if you still face the same problem, we have more ways to tackle the situation of Error Code 924.

Part 4: Re-add Google account to fix error 924

Deleting and re-adding your Google account in Google Play Store might sound like a cumbersome task but it only takes a few minutes of your time. Moreover, this technique is very helpful to solve the problem of Error 924. If you fear that your essential data will be lost, DO NOT worry. This method is safe and causes no loss of data.

To start with:

• Visit “Settings”, under “Accounts” select “Google”.

• Select your account and from the “Menu” select “Remove account” as shown below.

remove goole account

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

• Go back to “Accounts” and select “Add Account”.

add google account

• Select “Google” as shown above.

• In this step, you only need to feed indoor account details and your account will be configured with Google play store once again.

Part 5: Factory Re-set Android phone to fix error 924

This method should be your last resort and must only be used when nothing else works. Also, be-fore implementing this method make sure you take a back-up of all your data and contents on cloud or external memory device, such as a pen drive.

Follow the steps given below to factory reset your phone to fix Error 924 Play Store:

• Go to “Settings” from the Settings icon as shown below.

factory reset android

• Select “Backup and Reset”

• In this step, select “Factory data reset”, then “Reset Device” and finally tap on “ERASE EVERY-THING” as shown below.

erase everything

Note: Your device will automatically restart and you will have to set it up once again.

Given above are four of the most efficient and trustworthy ways to help fix Error 924 Play Store. It is, undoubtedly, very annoying to see a random message show-up on your screen while you are trying to download and install an App, but the ways to deal with the problem are very simple and quick. It is a minor glitch and there is nothing to worry. Android users across the globe have faced such an error and overcome it by using one of the four ways explained above or their permutations.

So go ahead and try these solutions now or recommend them to someone facing Error Code 924 in Google Play Store. These solutions have helped many and will definitely help you too!

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dr.fone - Recover (Android)

dr.fone - Recover (Android)

Recover deleted data from Android devices, SD cards and broken Android devices.

dr.fone - Backup & Restore (Android)

dr.fone - Backup & Restore (Android)

Backup data on your Android devices easily and restore backup files selectively to any device.

Wondershare Editor

Jun 22,2017 15:47 pm / Posted by Selena Lee to Android Issue

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