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Fix the Error of "Unfortunately the Process.com.android.phone Has Stopped"

There has got to be nothing more frustrating and irritating than seeing an error message pop up on your Android phone and realising that it isn’t working. The worst one? “Unfortunately the Process.com.android.phone Has Stopped.” Argh! The last time this happened to me, I was completely confused and worried that my phone was broken and beyond repair, but I was able to sort it out by following the instructions below.

If you have gotten the “Unfortunately the Process.com.android.phone Has Stopped” message on your phone, don’t worry – you’re not alone, and thankfully there is a solution that can help you quickly and easily. You’ll get rid of the dreaded message within minutes, and you can get back to using your Android phone like normal.

Phew!

Part 1. Why is Unfortunately the Process.com.android.phone Has Stopped” happening to me?

Simply put, this error is triggered by the phone or SIM toolkit application. If you have recently gotten the “Unfortunately the Process.com.android.phone Has Stopped” pop up on your phone, you are probably confused – why did this happen? If you have seen this error message on your Android, there are a few common reasons why:

  • You have recently installed new ROM
  • You have made major modifications to data
  • You have recently restored data
  • Your firmware update failed
  • You have upgraded to the latest version of Android software
  • Part 2. Backup your Android data before fixing the error

    If you are struggling with the “Unfortunately the Process.com.android.phone Has Stopped” error, the first thing you need to do is to ensure that all of your data is properly backed up. Thankfully, the dr.fone - Backup & Restore (Android) is a truly simple way to back up and restore all of your important information.

    With just one click, you can rest assured that almost all types of data - including your photos, calendar, call history, SMS messages, contacts, audio files, applications and even your application data (for rooted devices) – is safe and secure. Unlike other similar programs, it allows you view the items in your backup files and then select all or only some of the items that you want to restore to any Android device.

    Sorted!

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    Flexibly Backup and Restore Android Data

    • Selectively backup Android data to computer with one click.
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    Backing up your phone

    Here are the step by step instructions that can help you ensure your Android data is safely and securely backed up.

    1. Initial Steps

    Connect your Android phone to your computer with a USB. Launch dr.fone and then select the Backup & Restore option from amongst the toolkits. If your Android OS version is 4.2.2 or above, a pop up window will appear asking you to allow USB Debugging – simply press ‘OK.’

    Note – if you have used this program in the past, you can review past backups at this stage.

    backup your android phone-Initial Steps

    2. Select file types to back up

    Now that you are connected, select the types of files that you want to back up (dr.fone will select all file types by default). Click on ‘Backup’ to start the process – this will take a few minutes, but do not disconnect or use your device during this time. Once completed, you can view the backup button to see what is in the file.

    backup your android phone-Select file types to back up

    Restoring the data to your phone

    Here are the steps to help you restore the data back up to your phone or another Android device.

    1. Connect your Android phone to a computer with a USB

    Launch the dr.fone toolkit on your computer, and simply select Backup & Restore from the toolkit options. Connect your Android phone to the computer, and click on Restore.

    Restore your android phone

    2. Select the back up file that you would like to restore

    Clicking on the Restore button, you will see the files from your last back up pop up by default. If you want to choose a different backup file, click the dropdown menu and select the one you wish to use.

    Select the back up file

    3. Preview and Restore the back up file to your Android phone

    Check the files that you want to use and click to restore them to your phone. This will only take a few short minutes; don’t disconnect or use your phone during this time.

    bPreview and Restore the back up file

    Ta da! All taken care of – you’re now ready to move on to the next step of fixing the “Unfortunately the Process.com.android.phone Has Stopped” error on your phone.

    Part 3. How to fix "Unfortunately the Process.com.android.phone Has Stopped"

    Now that you have backed up your phone (and know how to restore the back up), you are ready to move on to the next steps and actually get rid of this annoying error. Here are four solutions that can help you clear up this problem for good.

    Method 1. Clear Cache on an Android device

    If your device is Android 4.2 or above, this method will work for you (on older versions you might have to clear the cache on each app individually).

    1. Go to Settings and select Storage

    Unfortunately the Process.com.android.phone Has Stopped-Go to Settings and select Storage

    2. Choose “Cached Data” – select this option and a pop up will appear, confirming that you want to clear the cache. Select “OK” and the problem should be solved!

    Unfortunately the Process.com.android.phone Has Stopped-Choose “Cached Data”

    Method 2: Clear Cache and Data on your Phone’s Apps

    Here is another great method that should work for this problem.

    1. Go to Settings> All Apps

    2. Scroll down and select ‘Phone’

    3. Select this, and then tap "Clear Cache"

    4. If this doesn’t work, repeat the process but also include "Clear Data"

    Restart your device and the problem should be solved.

    Method 3: Clear Cache and Data on the SIM Toolkit

    For this method, simply follow the steps detailed in Method Two, but select SIM Tool Kit from the options. Choose this option and clear cache, as in Step 3 above.

    Method 4 – A Factory or ‘Hard’ Reset

    If the above methods fail, you might need to complete a factory reset. If this is the case, it is more important than ever than you ensure that your data is properly backed up with the dr.fone Toolkit.

    These solutions should help you to get rid of the annoying “Unfortunately the Process.com.android.phone Has Stopped” pop up error, allowing you to get back to normal and use your phone when and how you want to. Your phone is not ‘bricked’ – you can use it as normal in just a few minutes. Good luck!

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