dr.fone Support Center

No matter what problems you encounter when using dr.fone, we are always here to help you work them out.

How to sign in my passport and activate the feature/product I paid?

Last Revised: 2016-12-06 17:32:31

Some of our products have been using the new passport system. The following instruction will help you sign in the passport and stay registered.

1. When you open the program, click the Key or Passport icon on the upper right corner of the product.





2. Then the Sign in or Activate window will pop up.

3. There are two ways to sign in or activate your product.

  a. Please enter your Email and Password to log in. If you don’t remember your password, please click Forget Password to reset it by yourself.

  b. Please copy and paste your Licensed-email and Registration Code to log in.

4. Click on Sign in button which will help you register the full version of our product.

5. After you sign in successfully, you can also click on the Key or Passport icon, then it will pop up My Account window to check your account status.




PS: After you sign in, your account is still in Trial status?

1. Double check the confirmation email sent by Wondershare. Make sure you sign in with the email used for purchase and the password your received.

2. If you signed in the product with your Google, Facebook, Twitter or YouTube account before purchase, then you should still sign in with those account after purchase.

3. For Dr.Fone program, make sure you buy the right function for use. For example, when you buy Dr.Fone - iOS Data Recovery, do not use Dr.Fone - iOS System Recovery function. Otherwise it will ask you to buy.

Still have problem? Please email us from: http://support.wondershare.com/

Here are some screenshots of the sign in window for your reference.

Dr.Fone for Android & Dr.Fone for iOS sign in window and account window:







Wondershare TunesGo sign in window and account window:






Wondershare MobileGo sign in and account window:






Wondershare Video Converter Ultimate
sign in and account window:





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