Full Solutions to Fix iPhone Not Ringing Problems

Part 1: Check if the ringer is turned on or off

Most of the people make the rookie mistake of turning their phone mute and forgetting it afterward. You might turn your phone mute while getting a call, but it is important to turn it back to ringer again. Needless to say, if your phone’s ringer is off, then iPhone won’t ring after getting a call. Learn how to resolve iPhone not ringing problem with these steps.

1. Check the ring/mute button on your phone. Ideally, it is located on the left side of the device.

2. If the button is pulled away from the screen, then it means your phone is on mute. You could see a thin orange line in this case.

3. Push the button towards the screen and turn the ringer on.

Part 2: Check if Do Not Disturb is turned on

If after turning on the ringer on your phone, it is still not able to fix this issue, then check whether you have put your iPhone in DND mode or not. This can be done in numerous ways. We have listed 3 ways to fix iPhone not ringing for calls by turning off the Do Not Disturb mode right here.

1. Turn DND mode off from Control Center

The easiest way to check if the Do Not Disturb mode is on or off on your system is by visiting its Control Center. Just swipe up your phone and make sure that the DND icon (moon in a black circle) is not enabled. If it is enabled, then tap it again to turn it off.

2. Turn DND mode off from Settings

Additionally, you can visit your phone’s Settings > Do Not Disturb and make sure that the Manual feature is off. You can also turn off the scheduled DND option to double-check everything.

3. Turn DND mode off via Siri

The easiest way to turn off the DND mode is by taking the assistance of Siri. After activating Siri, simply say a command like “Turn off do not disturb”. Siri will simply process the command and make sure that the DND mode is turned off by displaying the following message.

Part 3: Turn iPhone volume up

After implementing the above-mentioned suggestion, you would be able to check why iPhone not ringing when locked. If there is still an issue, then chances are that there would be a hardware related problem with your phone as well. Firstly, unlock your phone and press the Volume up button. If it is responsive, then the ringer icon will be displayed on your screen.

Alternatively, you can also visit your phone’s Settings to turn the volume up. To do this, go to Settings > Sounds & Haptics and under the “Ringer and Alerts” option, simply turn up the volume of your phone. You can even put it to the maximum level in order to test if the ringer is working or not. This will help you resolve iPhone not ringing for calls issue.

Part 4: Try a different ringtone

Chances are that there would be a problem with your default ringtone as well. If the file has been corrupted, then it is observed that iPhone not ringing when locked. The best way to resolve this issue of iPhone not ringing is by simply changing the phone’s default ringtone.

To do this, go to your device’s Settings > Sounds > Ringtone tab. This will display a list of options for your phone’s ringtone. Just tap on any desired choice to hear its preview. Select it to make it your phone’s new ringtone and exit to save your selection. Afterward, call your phone from some other device to check if it is working or not.

Part 5: Restart iPhone to fix iPhone not ringing

This is one of the best solutions for iPhone not ringing for calls that work most of the times. Simply turn your phone off and restart it to fix iPhone not ringing problem.  To do this, just long press the Power (wake/sleep) button till you get the Power slider option on the screen. Now, just slide your screen to turn off your phone. After waiting for a while, press it again to restart it.

Lots of users also hard reset their phone to resolve the iPhone not ringing when locked problem. If you are using an iPhone 6s or any older generation device, then simply long press the Home and Power button at the same time for at least 10 seconds. This will make the screen of your phone black and it would be restarted.

For iPhone 7 and iPhone 7 Plus – instead of the Home button, long press the Power (sleep/wake) and Volume Down button at the same time to hard reset it.

Part 6: Factory reset iPhone to fix iPhone not ringing problem

If nothing else seems to work, then you might need to take some added measures to fix iPhone not ringing for calls problem. In case your phone has been corrupted, then you can simply put it to factory settings and resolve this issue. Though, this will erase your device’s data and it is better to take its extensive backup beforehand.

After taking a backup of your data with Dr.Fone - iOS Data Backup & Restore tool, you can reset your phone by following these instructions:

1. Visit your phone’s Settings > General > Reset tab.

2. From here, you will get different options to reset your device. Tap on the “Erase all content and settings” option to continue.

3. It would generate a pop-up warning. You can tap on the “Erase iPhone” button to confirm your choice.

Wait for a while as your phone’s data would be erased and it will be restarted with the factory settings restored.