[Fixed] iPhone Voicemail Won't Play

Mar 21, 2023 • Filed to: Mobile Repair Solutions • Proven solutions


"We have realized that the iPhone voicemail in iPhone 4 won’t play even after trying to reset the network settings or performing a reboot. To make matters worse, she received a message from her PA, but we have tried countless times to play the message to no avail. We are stranded, and it has come to a point where we feel like throwing away the phone. Is there anybody who can help us with this iPhone voicemail won't play issue? We would appreciate it a lot."

The iPhone won't play issue is common in many iPhone users, and I have a solution for it. In such cases, I advise different users to perform a hard reboot rather than a soft reboot. Also, before doing this, I would encourage you to employ a backup saving program such as Dr.Fone to save and backup your data before and after performing the hard reboot. The good thing about Dr.Fone is the fact that I can fix the voicemail problem thanks to the iOS System Restore feature while at the same time, I can backup my voicemail messages thanks to the backup and restore feature. With this in mind, I have two different features in one place which increases my flexibility.

Part 1: How to Fix iPhone Voicemail Won't Play via Hard Reboot

If your voicemail message won't play, you can rectify this problem by performing a reboot. I can see that you have tried to reboot your phone. But what type of reboot have you performed? We have two reboots namely hard and soft. I would recommend the hard reboot. What a hard reboot does is that it resets all of your iPhone settings and removes any traces of the previous settings. Before performing a hard reboot, it's always advisable to backup your data since the hard reboot deletes all your information. To do this, you can use the Dr.Fone iOS Data backup and restore feature, which functions by backing up your data so as to ensure that you don't lose any valuable information after performing a reboot.

Step 1: Hold Power and Home Buttons

To perform a hard reboot to rectify the voicemail problem, press the Home button and the Power button together until the Apple logo appears. Now release the hold and wait for your iPhone to restart.

Fix iPhone Voicemail Won't Play

Step 2: Configure Settings

Configure your settings including your visual voicemail ones and check to see if the voicemail feature is working correctly.

Part 2: How to Fix iPhone Voicemail Won't Play by Resetting Network

Another method of solving the voicemail problem is by completely erasing the previous network settings that were present in your iPhone. Since voicemail is all about your carrier, the settings which define this carrier are usually the main culprit behind a voicemail problem. To rectify this issue, follow these steps.

Step 1: Launch Settings App

Tap your iPhone "Home" button to open your apps and tap on the "Settings" option. Under this option, tap on the "General" tab.

iPhone Voicemail Won't Play

Step 2: Select Reset

Under the "General" tab, you will be in a position to see the "Reset" tab. Tap on it.

Voicemail Won't Play on iPhone

Step 3: Reset Network Settings

Finally, under the "Reset" tab, locate and click the “Reset Network Settings” tab. Your iPhone networks will be deleted and restored to their default state.

voicemail doesn't play

Step 4: Restart iPhone

Reconfigure your network settings and restart your iPhone. Head straight to your voicemail and try to access any messages present in your inbox.

Part 3: How to Recover Lost iPhone Voicemail via Dr.Fone

Voicemail messages are crucial, and they should be taken with the seriousness that they deserve. For instance, you may have applied for a job only for the potential employer to call you and find out that you are offline. In hopes of finding you, they leave a message in hopes that you are going to receive it and give them a call, only for your voicemail app to stall. This will eventually make you lose a significant and major employment opportunity.

For you to avoid this kind of stress and heartbreaks, it's always advisable to have a backup plan that will help you retrieve your lost or missing voicemail messages. With this in mind, in comes Dr.Fone - Data Recovery (iOS). Dr.Fone restores all your backed up files after syncing your iOS device to iPhone. With this program, you can recover your lost or missing files with the greatest ease ever.

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Dr.Fone - Data Recovery (iOS)

Easily recover lost iPhone voicemail in 3 steps!

  • The World's 1st data recovery software with highest recovery rate in the industry.
  • Preview and Selectively retrieve iPhone voicemail directly from your device.
  • Supports iPhone 8/iPhone 7(Plus), iPhone6s(Plus), iPhone SE and the latest iOS 11 fully!New icon
  • Fully compatible with Windows 10, Mac 10.12, iOS 11.
Available on: Windows Mac
3981454 people have downloaded it

Steps to recover lost iPhone voicemail

Step 1: Connect your iDevice to your computer

Start by launching dr. fone and click on the option of “Recover” on your computer. Using a USB cable, connect your device to your computer. By default, Dr.Fone will immediately detect your iOS and direct you on how to recover from iOS device. Kindly select the type of information you want to recover and start scanning. In our case, we will choose voicemail.

Recover Lost iPhone Voicemail

Step 2: Scan your iPhone for the missing information

Simply click the “start scan” to allow this program to scan your device. The scanning process only takes a few minutes depending on the amount of data you want to recover. Once you find the information you are looking for, you can stop the process by simply clicking on the “Pause” button.

how to Recover Lost iPhone Voicemail

Step 3:  Preview the Scanned Information

After completing the scanning process, the program will generate a scan result. Both lost and existing data on your iPhone will be displayed in categories. To filter out the lost information on your iPhone, you can swipe on “Only display the deleted items” to ON. To preview the recovered data, you can click the file you want to preview on your left-hand side.

Recover Lost Voicemail on iPhone

Step 4: Recover Information from your iPhone

After previewing your data, click on the “Recover” option located at the bottom of your screen. By default, Dr.Fone saves your recovered data to your PC. However, for the rest of your recovered files, you will be required to choose your preferred saving location. Just click "Recover to Device" and choose your best-preferred saving location.

Recover Lost Voicemail from iPhone

Video Guide: Recover Lost Voicemail from iOS Device

So as to avoid missing out on important calls or important messages, it's highly advisable to keep your visual voicemail feature up to date and well configured. As we have seen, it's very easy to miss out on important appointments or messages if you happen to be using a stalled iPhone visual voicemail feature. From the methods covered in this article, Dr.Fone offers an ideal solution when your iPhone voicemail feature won’t play. Apart from Dr.Fone, we can easily see that we can use other different methods to solve our visual voicemail problem. So as to avoid losing valuable and archived information, it is also advisable to have a carrier that can help you retrieve your lost voicemail messages so as to be on the safe side with your personal data always.

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Alice MJ

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