dr.fone Support Center

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How to turn off Two-Factor Authentication in Apple ID?

Last Revised: 2016-12-06 17:32:42

If you have enabled "Two-Factor Authentication" feature in your Apple ID, Apple will stop us from getting your iCloud backup file.

To fix this issue, please disable Two-Factor Authentication in your Apple ID and try Dr.Fone again.

1. Go to the following link to your Apple ID page:

2. In the Security section, Click Edit.

3. Click Turn Off Two-Factor Authentication

4. Create new security questions and verify your date of birth.

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