* Tip: To turn off iTunes backup encryption, enter the password and uncheck the Encrypted backup box in iTunes. Your encryption password is always required to turn off backup encryption.
You can't use an encrypted backup if you don't have the password. If you forgot your password, the only way to turn off backup encryption on your device is to erase your device and set up as new. Erasing removes all data from your device. If you don't want to erase your device, restore from an iCloud backup instead. *
Open Action Center by clicking the Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer's status.
If Windows can detect your antivirus software, it's listed under Virus protection.
If the software is on, check the Help that came with the software for information on disabling it.
Windows doesn't detect all antivirus software, and some antivirus software doesn't report its status to Windows. If your antivirus software isn't displayed in Action Center and you're not sure how to find it, try any of the following:
Type the name of the software or the publisher in the search box on the Start menu.
Look for your antivirus program's icon in the notification area of the taskbar.
If you are still experiencing difficulty, please click on the "I need direct assistance" to contact our team for help.