Recover Data from a Broken Android Phone

Broken Android Data Recovery FAQs

• Q1. Can You Recover Data from a Broken Android Phone?
  Yes. Dr.Fone - Data Recovery (Android) supports broken Android data extraction for supported screen conditions. If the phone display is visible but touch does not work, you can control the Android phone from your PC and export accessible files. If the phone has a black, broken, or unreadable screen, recovery is limited to selected older Samsung models and requires model verification. No matter your Android is rooted or not, this program can easily scan your damaged device and help you get back your precious data securely.
• Q2. How can I recover data from my Android phone with a broken screen for free?
  There are several broken Android data extraction tools that you can try to serve the same purpose. Though, you might encounter a few gimmicks as well that can trap you and fail to extract any bit of data. So it is important to select a reliable data extraction tool in this case. Most well rated data extraction tools allow you to scan and preview what can be extracted for free. Then you can decide whether to go on with the premium version for actual data extraction.
• Q3. How can I access an Android phone with a broken screen?
  If the screen of your Android device is broken, then you can’t access its data the usual way. You need to connect it to a computer first. Dr.Fone can help you control the Android phone from your PC, you would be able to view the saved content without any trouble. Though, if the phone has been severely damaged, then you need to use a professional Android data extraction tool.
• Q4. Does Dr.Fone support Samsung broken screen data recovery?
  Yes. Dr.Fone supports Samsung broken screen data recovery in different scenarios. If your Samsung screen is visible but touch is unresponsive, you can use the PC-control workflow to access and export accessible data. For black, broken, or unreadable screens, recovery is limited to selected older Samsung models, so you need to confirm your exact model before starting.
• Q5. How do I fix an unresponsive touchscreen on Android?
  To fix an unresponsive touchscreen on Android, you need to identify its cause first. If it’s a hardware-related issue, then you need to get the display or the related hardware component replaced. In case if a software glitch has caused this, then you can reinstall the device firmware or reset the display settings to fix it. Nevertheless, if nothing else works, then you can consider getting it checked by a trained professional as well.
• Q6. Can I retrieve photos from a broken Android phone?
  Yes, if the device can be detected and the photos are accessible through the supported recovery path. You can scan the broken Android phone, preview recoverable photos, and export selected pictures to your computer.
• Q7. Can I recover WhatsApp chats from a broken Android phone?
  Yes, WhatsApp recovery may be available if your broken Android phone can be detected and the selected recovery path supports WhatsApp data. After scanning, you can preview recoverable WhatsApp chats and attachments, then export selected data to your computer. For dedicated WhatsApp recovery scenarios, you can also learn more about Dr.Fone Android WhatsApp Recovery.
• Q8. What should I do if my broken Android phone is not detected?
  If your broken Android phone is not detected, check the USB cable, USB port, and connection mode first. You can also try another computer or reconnect the device. If the phone has severe hardware damage, cannot power on, or cannot be recognized by the computer, software-based recovery may not be available. In that case, you may need professional device repair or chip-level recovery service before the data can be accessed.
• Q9. Is the broken Android data recovery scan free?
  Yes. Dr.Fone lets you start with a free scan to check what files may be recoverable from your broken Android phone. You can preview the scan results first, then choose the files you want to export. Learn more about the full Android data recovery solution.
• Q10. What does “selected older Samsung models” mean?
  “Selected older Samsung models” means that black-screen, broken-screen, or no-access recovery is available only for specific Samsung devices supported by this recovery mode. Before starting, select your exact Samsung model to check compatibility. If your device is not supported, this recovery path may not be available, although screen-visible recovery may still work for broader Android devices when the phone can be detected.
• Q11. Does broken Android data extraction repair my phone?
  No. Broken Android data extraction is designed to help access, scan, preview, and export recoverable data from a damaged Android phone. It does not physically repair the screen, touch panel, motherboard, or other hardware issues. If you need to fix the device itself, you may need a phone repair service or a system repair solution depending on the issue.