Part 1. iOS 12 Update Problems: Update Failed
The most common iOS 12 problems are related to its update. While the public update is compatible with all the leading iOS devices, users are still facing issues with it. Here are some of these common iOS 12 update failed problems and how you can fix them.
1.1 iOS 12 Software Update Failed
There are times when while updating their device to iOS 12, users get the software update failed, error occurred downloading iOS 12 prompt on their screen. From a bad network connection to an update conflict, there could be numerous reasons behind it. Needless to say, it bugs the iPhone users, especially when their device keeps asking them to update it and yet gives the same prompt.
The Apple iPhone software update has failed 7 straight nights yet it keeps on asking ...
FEEDBACK FROM TWITTER
- Check Cellular Data: Make sure that you have a stable internet connection. If you are not using a Wi-Fi network, go to your device settings and enable the Cellular Data option. Check the cellular coverage to ensure you have a reliable network.
- Toggle Wi-Fi: Switch your Wi-Fi network off from the Control Center and turn it back on again. Also, ensure that the router is working properly to get a fast-speed connection.
- Restart iPhone: Restart your phone by long pressing the Power button. Slide the Power option and wait for your phone to be turned off. After a while, turn it on again and try updating it.
- Check System Status: Go to the Apple System Status page and make sure that the software update is available. You can also check the status of other services from here as well.
- Update iPhone using iTunes: Instead of over-the-air, you can also try to update your device by using iTunes. Just connect the device, go to its Summary page, and click on “Check for Update”.
`In addition to that, you can also read this extensive post on solving the “Software Update Failed” issue while updating to iOS 12.
1.2 Stuck on Verifying iOS 12 Update
Even after completely downloading the iOS 12 update, chances are that your iPhone can simply get stuck on the iOS 12 update verifying prompt. This issue can arise due to a corrupt or incomplete software download, a problem with your Apple ID, or any other software-related issue. There are also times the problem can be fixed automatically.
I haven't updated the software on my iPhone in a very long time, and now that I'm finally trying to do so, it's just stuck on verifying update. You remind me EVERYDAY to update and now you can't verify it. Come on!
FEEDBACK FROM TWITTER
- Restart the update: The best way to fix this problem is by restarting the update. Firstly, turn off your device by pressing the Power button. Afterward, turn it on again and go to its Settings > General > Software Update to restart the updating process.
- Reset Apple ID: Reset your Apple ID to fix the verifying error related to your account. Just go to your phone settings and tap on your Apple ID. Sign out from it, wait for a while, and sign back in to resolve the issue.
- Force restart iDevice: If you still face the same error, then try to forcefully restart your device. This would break its present power cycle and might fix the verification error. To do this, press the Power + Home/Volume Down button on your device at the same time for at least 10 seconds.
- Reset all settings: If there is a problem with your phone’s settings, then you can choose to reset them as well. To do this, go to its Settings > General > Reset and tap on “Reset All Settings”. Confirm your choice by providing the passcode of your device. Your phone would be restarted with the default settings. Afterward, try to do the iOS 12 update once again.
Apart from these solutions, you can read this guide to fix your iPhone stuck on the verifying update prompt.
- Obtain space from 3rd-party apps: When you get the lack of space prompt on your device, tap on “Allow App Deletion”. This will let you get rid of unwanted storage from third-party apps and would automatically make more space for the upgrade to be completed.
- Manage iPhone storage: You can also manage the storage on your iPhone. Go to your iPhone’s General Settings > Storage > Manage Storage. Here, you can view how much space is consumed by various apps and data. From here, you can get rid of unwanted content and make more space on your iPhone. Afterward, try to update your device to iOS 12 again.
Besides that, you can follow more smart tips to free up more space on your iPhone.
1.4 Stuck on Slide to Upgrade Screen
Getting an iPhone stuck on slide to upgrade screen is probably one of the worst situations for any iOS user. It mostly happens due to a software glitch or when the iOS 12 update has been tampered.
Stuck on "slide to upgrade"... geez apple, you are as crap as Microsoft ever was.
FEEDBACK FROM TWITTER
- Force restart iPhone: If you are lucky, then you would be able to resolve this issue by forcefully restarting your iPhone. Keep pressing the Home + Power or the Volume Down + Power key (depending on your device model) to forcefully restart your device.
- Fix in recovery mode: Another way to fix this issue is by putting your device in the recovery mode. Firstly, you need to know the correct key combinations to put your iPhone in recovery mode. Taking iPhone 6 as an example, launch iTunes on your computer and connect your iPhone to it while pressing the Home/Volume Down button. Later, iTunes will automatically detect the issue with your phone and ask you to restore it. Though, this will delete the existing data on your device.
1.5 iOS 12 Software Update Server Could Not Be Contacted
If you are trying to update your phone via iTunes, then you might get a prompt The iPhone software update server could not be contacted. It is also known as Error 1671 due to its code. It happens when iTunes or your computer has network connectivity issues, or the Apple servers are overloaded. Here are some quick ways to fix this iOS 12 installation problem.
- Restart PC system: One of the major reasons why iTunes can’t communicate to Apple’s Server is because of Window’s Firewall or a third-party anti-virus that could have blocked the respective port. Therefore, you should disable the anti-virus and turn off Window’s Firewall. Restart your system and try to install the iOS 12 update once again.
- Update iTunes: If you are using an older version of iTunes, then you might also get this prompt. To fix this, just launch iTunes, go to its settings, and check for updates. This will let you automatically update the version of iTunes you are using. Try to update your iPhone to iOS 12 afterward.
- Try OTA update: Sometimes, users find it hard to update their iPhones to iOS 12 using iTunes, no matter how many times they try. As an alternative approach, just connect your iPhone to a Wi-Fi network and go to its settings to start the OTA (over-the-air) iOS 12 update.
In order to learn more about fixing the iPhone/iPad Software Update Server Could Not Be Contacted problem, you can read this comprehensive guide.
- Check compatibility: Firstly, you need to check whether your device is compatible with iOS 12 or not. For instance, if you have an iPhone 4s, then you won’t be able to upgrade it to iOS 12 and the option won’t appear in its settings as well. Ideally, iPhone 5s and newer models can be updated to iOS 12. Also, wait for the public release of iOS 12 in order to find it in your iPhone settings.
- Restart device: Sometimes, the easiest way to fix this problem is by restarting your iPhone. Once your iPhone is restarted, it will connect to Apple’s server again and might display the iOS 12 software update option.
- Manual update: If nothing else would work, then you can consider updating your iPhone to iOS 12 manually. Firstly, download the IPSW file of a stable iOS 12 version on your computer and connect your iPhone to it. Go to its “Summary” tab and hold “Shift” (for Windows) or “Option” (for Mac) while clicking on the “Restore” button. This will load a browser window from where you can load the saved IPSW file and upgrade your phone manually.
- Turn the network off and on: The easiest way to resolve this issue is by retrying. When you get the prompt, tap on the “Retry” button and see if it works. Furthermore, you can turn the network connection off and on again and try to install iOS 12 from the scratch.
- Reset network settings: In most of the cases, the problem occurs due to a conflict in network settings. Therefore, we recommend visiting your iPhone’s Settings > General > Reset and Reset Network Settings from here.
- Restore device: The last resort to fix this problem is by restoring your device. You should know that this will erase all the stored content and saved settings on your iPhone or iPad. To restore your device, go to its Settings > General > Reset and tap on “Erase All Content and Settings”. Confirm your choice and let your phone be restarted with default settings. Later, you can try to update iPhone/iPad to iOS 12 once more.
- Use a 3rd tool to fix: If you want to fix this iOS 12 update issue without losing iPhone/iPad data, then you can use a third-party tool. For instance, dr.fone – Repair (iOS) can fix all the major iOS related issues and that too without any data loss. Just connect your phone to the system, launch dr.fone – Repair, and follow the simple on-screen instructions for an easy fix.
1.8 iOS 12 download stuck
Since the file size of the iOS 12 update is huge, it can get stuck while downloading as well.
You may find that the iOS 12 update progress is halted for over an hour after you touched "Download and Install". It is a common issue that people face while downloading the iOS 12 update file or using an unreliable internet connection. Though, there could be an issue with your iPhone as well behind this problem.
- Enough preparation: First of all, make sure that you have a stable internet connection. Also, there should be enough free space on your device. If not, then you might get iOS 12 download & update halted repeatedly.
- Wait for stable iOS 12 version: It has been observed that users often experience this problem while downloading the beta version of an iOS 12 update. Don’t make this common mistake and wait for the stable public version of iOS 12 to be released.
- Delete old iOS profile: There could be a clash with the existing iOS 12 profile as well. That is, if you tried to download iOS 12 before and it was not successful, then it can result in an unexpected clash. To fix this, go to your phone’s Settings > General > Profile, select the previous iOS 12 profile, and manually delete it.
Part 2.iOS 12 Problems: Software Problems after Update
Not only while updating their devices to iOS 12, users may even face unexpected issues after the iOS 12 update has been rolled out. For instance, there could be a problem with some of the apps or the system functioning of the iPhone. We have distinguished these post-update problems in different categories for your convenience.
- Avoid busy time of Apple server: Simply wait for a few minutes. If the Apple’s servers are busy, then you can wait and retry to activate your phone. If you are lucky, you won’t get this error after a while.
- Restart iPhone: Restarting your phone is another option that might work. This will make your phone contact the Apple’s servers again and can resolve the activation error.
- Reboot Wi-Fi network: If there is a network related issue, then you need to reboot the Wi-Fi network. Make sure that your SIM is inserted properly as well. Take the SIM ejector pin and remove the SIM tray. Clean it and insert it back again. In the end, you can check it if works or not.
Apart from that, you can also this in-depth tutorial: Guide to fixing the iPhone/ iPad Activation Failed error.
2.2 iOS 12 Reboot Loop Problem
Your iPhone has just completed the iOS 12 update, but instead of starting in the usual way, it keeps restarting. Well, it means that your device has been stuck in the reboot loop. A software glitch, an iOS 12 update gone wrong, malfunctioning battery, etc. could be some of its major reasons. You should take some needed measures as soon as possible to fix it as it can harm your device.
My iPhone 7 Plus is stuck in a never-ending reboot loop. Tried restoring it like 50 times. No luck. And no genius bars in Thailand to fix it.
FEEDBACK FROM TWITTER
- Force restart device: One of the best ways to fix iPhone stuck in reboot loop is by forcefully restarting your iPhone. Just long press the Power + Home button for iPhone 6 and older versions or Power + Volume Down for iPhone 7 and newer versions. This will forcefully restart your device and might fix the issue.
- Downgrade iDevice: If there is anything wrong with the iOS 12 update, then you can try to downgrade your phone to a previously stable version (iOS 11.4). Also, you can connect it to iTunes and check if a stable iOS version is available (in case you have updated your phone to an unstable version).
- Put iPhone in recovery mode: If nothing else would seem to work out, then you can also put your device in recovery mode. While pressing the Home button, connect it to the system and launch iTunes. It will automatically put your iPhone in recovery mode and will ask you to restore it.
Furthermore, you can read this detailed guide: How to fix iPhone stuck in reboot loop.
2.3 Various iTunes Errors for iOS 12
After connecting your iOS 12 updated device to iTunes, chances are that you might get some unwanted iTunes errors as well. Some common errors are iTunes error 21, 3004, 13, and so on. On the basis of an iTunes error, there could be different approaches to fix them.
- Understand iTunes errors: First of all, you need to identify the type of iTunes error you are getting with your iOS 12. Just note down the code of the iTunes error to further explore it. Apple has come up with a list of iTunes errors that you also view. In this way, you can educate yourself about its common causes and prospective solutions.
- Ensure iTunes is up to date: If you are trying to connect iOS 12 device with an outdated version of iTunes, then you might face unexpected issues. Before you connect your device to your computer, make sure iTunes is up to date. You can go to its menu and check for updates. Most of the times, iTunes automatically reminds users to update it as well.
- Disable anti-virus and firewall: A lot of times, a third-party anti-virus can also tamper with the functioning of iTunes and block the relevant ports. Simply disable the anti-virus and firewall, restart the system and check if you still get the iTunes error or not.
- Check lightning cable: Make sure that the lightning cable that you are using to connect the iOS 12 iPhone to the system is reliable and functioning. You can try any other cable or use a different socket as well. Furthermore, clean the socket on your iPhone too, and try connecting it again.
- Disconnect external devices: If your computer is connected to many external devices, then there could be a clash in commands. Remove all the other devices and connect your iPhone once again to see if you still get the iTunes error.
2.4 iOS 12 Device Won’t Turn On
Right after completing the iOS 12 update, the iPhone might not turn on at all. In this case, your iPhone might just show only the spinning wheel, freeze on a black screen with Apple logo, or simply turns black-screened permanently. As frustrating as it might sound, this iOS 12 issue is more common than you can think. There could be a problem with its software or even its battery.
- Check hardware damage: Firstly, you need to inspect your iOS 12 device for any hardware damage. Check the lightning cable you are using, the charging socket, and if there is any damage with the device or not.
- Charge device: During the iOS 12 update process, the device requires a lot of charge. Therefore, your iPhone could be switched off due to low battery. Charge it for a while and try to start your device once again.
- Force restart your device: Another way to fix this problem is by force restarting your device. You might already know the key combinations for iPhone 6s and older generations (Home + Power) as well as iPhone 7/7s (Power + Volume Down). If you have an iPhone X, then first quick press the Volume Up button. After that, quick press the Volume Down button. Once you release it, hold and press the Power button.
In addition to that, you can read this guide to learn what to do when an iPhone won’t start.
2.5 iOS 12 Cannot Make or Receive Calls
Quite a few people are not able to make or receive calls just after the iOS 12 update. They just see "call ended" or "call failed" prompts when initiating a phone call, or cannot receive calls from others. Then you should be alarmed if encountering the same. While the problem can be linked to your network, chances are that there could be a software-related issue with it as well. Here are some easy ways to fix it.
- Ensure proper network coverage: To start with, check if your iOS 12 device is in proper network coverage or not. Check the signals located on the top left corner of the screen. If you are in a basement or out in the woods, then you might not be getting enough network coverage on your iPhone/iPad. Needless to say, without the network signal, you can’t make or receive calls.
- Turn on and off Airplane mode: One of the easiest ways to fix this is by toggling on and off the Airplane mode on your iOS 12. You can do this either by visiting the Control Center on your phone or its Settings. Turn on the Airplane mode, wait for a while, and turn it off again. Most likely, the trick will let you regain network on your phone.
- Re-insert the SIM: If you think there is a problem with your SIM, then you can reinsert it in your iOS 12 updated iPhone as well. To do this, you need to take the assistance of the SIM ejector tool.
- Check carrier updates: While the carrier updates are often pushed automatically, sometimes we need to do it by ourselves. Go to your phone’s General Settings > About > Carrier. Tap on it and check if a new iOS 12 update is available. Once you have downloaded the iOS 12 update, restart your phone, and check if the problem is solved or not.
- Reset network settings: Lastly, you can simply reset the network settings on iOS 12. To do this, go to its Settings > General > Reset and tap on “Reset Network Settings”. Afterward, your phone would be restarted with the default network settings.
For further help, refer to this comprehensive guide to fix iPhone calling issues after an iOS 12 update.
2.6 Recovery Mode, Apple Logo, iPhone Bricking Problems on iOS 12
Getting an iPhone stuck at the Apple logo, having an unresponsive device, or being stuck at the recovery mode are some of the most unwanted situations for any iOS 12 user. Sadly, after the iOS 12 update, chances are that your phone can get bricked. It mostly happens when an update goes wrong and tampers with the functioning of the device.
Ok..... well iOS12 update has totally bricked my phone ...... and can’t use it. Wiped the phone and now won’t escape “attempting data recovery” .
FEEDBACK FROM TWITTER
- Force restart your iPhone: First of all, try to force restart your iPhone by applying the correct key combinations. If you are lucky, then it will fix your new iOS 12 and would restart it in the normal mode.
- Restore device: If you have already taken a backup of your data before updating your iPhone to iOS 12, then you can restore the device as well. To do this, just connect it to your computer and launch iTunes. Go to its “Summary” tab and click on the “Restore iPhone” button. Follow the on-screen instructions to reset your iPhone.
- Fix in recovery mode: You can also put your iPhone in the recovery mode, connect it to iTunes, and restore the iOS 12 system entirely as well.
- Fix in DFU mode: If feasible, then try to put your iPhone in the DFU (Device Firmware Update) mode. The key combination is different for various devices. Once you know how to put your iPhone in DFU mode, you can connect it to iTunes. It will automatically detect that your phone is in DFU mode and would restore it entirely. While it will get rid of its data and saved settings, it might unbrick your iOS device.
- Fix with a iOS 12 repair tool: If you don’t want to lose your data in order to fix a bricked iPhone, then you can use a reliable third-party solution like dr.fone – Repair (iOS) as well.
Issue still unfixed? Follow these suggestions on how to unbrick your device in a detailed manner.
2.7 iOS 12 Slowing Down/Laggy/Freezing
While iOS 12 is supposed to make your phone faster, chances are that it might backfire. Some users have reported that their iOS 12 devices freeze for a few minutes, work again after a while, but then again become unresponsive. There could be numerous reasons behind this problem. If your iPhone or iPad is lagging or freezing after the iOS 12 update, then we recommend following these quick fixes.
- Remove unwanted data: If the iOS 12 is running on low storage, then chances are it might turn slow automatically. Therefore, you can get rid of any app that is no longer in use. Also, you can remove photos, videos, and other data files from your device that you don’t need any more.
- Close apps: Another reason for a lagging iOS 12 could be the processing of too many apps. For devices other than iPhone X/XS (Max)/XR, you can visit the App Switcher by double tapping the Home button. Later, you can swipe up the apps you wish to close. If you have an iPhone X/XS (Max)/XR, then go to Home screen, swipe up, and wait. Now, swipe up the app you wish to close.
- Turn off Background App Refresh: Certain apps are also allowed to be refreshed automatically in the background. To save the processing on iOS 12, you need to turn this option off. Just go to your device settings and switch off the Background App Refresh feature.
- Disable services: Besides that, you can also turn off other services on your iOS 12 device like location, Bluetooth, AirDrop, Wi-Fi, and so on.
- Restart device: Also, restart your iOS and check if it changes its processing speed or not.
Here are some other expert solutions that can make your iOS device faster.
2.8 iOS 12 Screen Recording Not Working
With the release of iOS 11, Apple included the feature of screen recording, which was largely appreciated by its users. The feature has also been included in iOS 12, but some users are not able to make the most of it. They suffer a lot when the iOS 12 screen recording won't work at all, recorded videos cannot be saved or have no sounds, or the recording files are corrupted. Here are some tricks to fix the screen recording not working issue.
- Turn on Screen Recording again: Make sure that you have turned on the Screen Recording feature on iOS 12. You can find it in your iPhone’s Control Center. If you want, you can go to the Control Center Settings and add its shortcut there as well. Once the screen recording has been started, you will be notified.
- Turn on microphone: Sometimes, the screen recording simply includes the visuals with no audio. This happens when the microphone has been disabled by the user. When the recording is taking place, just tap on the microphone icon and make sure it is not set to the "mute" mode.
- Reset device settings: There could be a problem with your iOS 12 settings as well that could have caused this issue. To fix this, go to its Settings > General > Reset, and Reset All Settings on your iPhone or iPad.
- Use a 3rd-party screen recorder: If you are still not able to fix this iOS 12 issue, then you can consider using a third-party screen recorder as well. There are numerous options for iPhone screen recorders that you can use.
2.9 iOS 12 Device Could Not Be Restored
A lot of times, users wish to restore their iOS devices in order to fix various problems related to iOS 12 update. Though, if there is an evident problem with your iPhone, then you might not be able to restore it. As a symptom, messages like "iPhone could not be restored", "The device cannot be found", or "An unknown error occurred" pop up. The good news is that there are a few solutions that can help you fix this iOS 12 problem.
- Use iTunes: If you can’t restore iOS 12 the usual way, then take the assistance of iTunes. That is, connect your phone to the system, launch iTunes, and go to its Summary tab. From here, you will get an option to Restore your iPhone or iTunes.
- Update iTunes: If you are still getting an error while restoring iOS 12 via iTunes, then you should consider updating the version of iTunes you are using.
- Restore in recovery mode: Another way to restore iOS 12 is by putting your iPhone in the recovery mode. Launch iTunes on the system and connect your phone to it while pressing the Home or Volume Down button. If it is iPhone X/XS (Max)/XR, then you first need to quick press the Volume Up button and then Volume Down button. In the end, keep pressing the side button till you see the iTunes symbol on the screen.
- Boot device in DFU mode: If nothing else would seem to work, then consider putting your phone in the DFU mode. There are different key combinations for this, which would majorly depend on the kind of device you have. While it might delete the existing data on the iOS 12 device, the results are mostly positive. Alternatively, try to boot iOS 12 in DFU mode without losing data.
2.10 Data Lost after iOS 12 Update
There could be different reasons for losing your data after iOS 12 update. Too often, when the update is halted, users experience an unexpected data loss.
Chances are that your data would still be there on your iOS device, but you are not able to access it. You can always restore a previous backup to your iPhone or use a dedicated data recovery tool as well.
- Restart your device: If the data is inaccessible, then you can fix it by simply restarting the phone. Though, you should not do it multiple times as it can make iOS 12 data recovery harder. Just restart your device once and see if the deleted content appears or not.
- Restore iTunes backup: It is always recommended to take a backup of our data before updating to iOS 12. If you have already taken a backup of your device via iTunes, then use iTunes to restore it again. Just launch iTunes on your system and connect your phone to it. Go to its Summary tab and click on “Restore Backup”. From here, you can select the backup file you wish to restore on your iOS device.
- Restore iCloud backup: Besides taking a backup on the local computer, some users also backup their phone on iCloud as well. In order to restore data from an iCloud backup, you need to set up iOS 12 first. Perform a factory setting so that you would get this option. Now, choose to “Restore from iCloud backup” and log-in to your iCloud account. Select the relevant iCloud backup and wait for a while as your phone would load it.
- Use a recovery tool: In case you have not taken a backup of your device beforehand, then you would need to use a data recovery tool. Out of all the data recovery software, we recommend dr.fone – Recover (iPhone Data Recovery). Being one of the first data recovery tools for iOS devices, it will let you retrieve the lost and deleted content from your phone without any trouble.
Part 3. iOS 12 Problems: App Problems after Update
Besides the overall functioning of your iOS device after the iOS 12 update, there could be a problem with some of its features as well. An app or a core feature of your device might seem to malfunction out of the blue. Here are some of these common iOS 12 app issues and how you can solve them.
3.1 iOS 12 Safari Breaking Down
Safari is the native browser of iOS devices and helps us to access the internet. Though, after an iOS update, you might face some problems with it. Thankfully, there are some easy fixes for this issue.
Can't search for why Safari keeps crashing because Safari keeps crashing. Stuck in a vortex of mild inconvenience. Will get over it.
FEEDBACK FROM TWITTER
- Turn off Safari Suggestions: One of the major reasons for the Safari app to crash is the feature of “Safari Suggestions”, which suggests the user about news, weather, and so on. You can go to your device Settings > Safari and turn off the “Safari Suggestions” feature. Afterward, try to load the app again.
- Clear historical data: If there is a lot of cache and website data on Safari, then it can tamper with its processing. To resolve this, go to your device’s Safari settings and tap on “Clear History and Website Data”. Confirm your choice to clear all the cache data from your phone.
- Close and launch the app: Sometimes, a simple solution can fix a major problem with an app. Before taking any drastic step, try to close the app permanently. Go to the app switcher and swipe up the app to close it. Wait for a while and launch it again.
- Turn off Safari restrictions: Furthermore, if you have implemented any restriction on the Safari app, then it might not work. Go to your device Settings > General > Restrictions and type the passcode for the restrictions. After entering its settings, you need to manually turn off any restriction on the Safari app.
Here are some other ways to fix the constant crashing of the Safari app after iOS 12 update.
3.2 Apple Music Problems on iOS 12
You are all happy with the iOS 12 update, but all of a sudden, you realize that you can’t play music on your phone. Don’t worry – you are not the only one as the problem is quite common. Here are some easy ways to fix this.
- Restart the app: First of all, try to restart the app. To do this, just launch App Switcher on your phone and swipe up the Music app to close it. Once it is done, launch the app again.
- Sign in again with your Apple ID: There could be some problem with your Apple ID as well. Go to your phone’s settings, view your Apple ID, and sign out. Wait for a while and sign back to it.
- Quit the silent mode: Check if you have put your phone in the silent mode or not. You can also go to the quick settings and unmute your device. It can also be done from the mute/unmute button.
- Turn off iCloud Music Library: If there is a problem with your music library, then go to your device Settings > Music and turn off the option of “iCloud Music Library”. After waiting for a while, turn it back again and try playing the songs from your music library.
- Check for subscription expiry: Most importantly, go to your Apple Music settings and make sure that your subscription has not been expired. You can upgrade your plan from here and check its validity.
3.3 iOS 12 Mail Problems
We all use our smartphones to access emails on the go. A problem with the Mail app on iPhone can directly impact our work. If you are also facing mail problems after iOS 12 update, then consider these suggestions.
- Reset account: The best way to fix this problem is by resetting your account. To do this, go to the Mail settings on your phone and select the account you wish to reset. Delete the account and wait for a while. Afterward, add the account again. You can learn how to reset iCloud mail as well.
- Check mail settings: When you add a new mailing account to your device, make sure that you have entered the server port number and other credentials correctly. Also, enable the SSL protocol to add an extra layer of security to your mail.
- Check the restrictions on Cellular data: If you are accessing the Mail app via your cellular data (not Wi-Fi), then go to your device’s Cellular settings and make sure you have enabled the Mail app to access it. Sometimes, iOS devices don’t let the Mail app access the cellular data to save its usage.
- Enable the "Push" service: As you know, the mailing services either work on Push or Pull protocol. Most of the modern services implement the “Push” protocol for automatic notification. You can go to your Mail settings > Fetch new Data and make sure the default service is “Push” and not “Pull”.
- Allow Mail app to refresh: Another way to make sure the Mail app would refresh itself is by visiting its Settings > General > Background App Refresh. Turn it on and make sure the Mail app is able to refresh in the background automatically too.
3.4 iOS 12 Facebook Messenger Problems
Facebook Messenger is used by millions of people as it helps us to communicate with our friends pretty easily. Though, after an iOS 12 update, you might face some issues with it. Try these easy solutions to fix them.
- Close and launch Facebook Messenger: Firstly, try to close the app permanently. Visit the app switcher and swipe up the app to close it.
- Tweak app settings: If there is a problem with the app itself (like notification sounds), then visit the app settings. From here you can enable the notification sound and tweak other settings as well.
- Update Facebook Messenger If you haven’t updated the app in a while, then it might malfunction with the new iOS update. To do this, visit the App Store and view all the installed app. Tap on the “Update” button adjacent to the Messenger app.
- Re-install Facebook Messenger: You can also reinstall the app as well. Firstly, delete the app from your phone and wait for a while. After that, go to App Store, look for Facebook Messenger, and install it once again.
3.5 App Needs to Be Updated Issue on iOS 12
If you have updated your phone to iOS 12 pretty soon, then you can get this issue. This majorly happens when the developer of the app hasn’t released a new version for iOS 12, but the user has upgraded their phone to iOS 12 beforehand. In this case, you might get a prompt like this.
- Wait for a new version: The best way to overcome this problem is to wait. Most likely, the developer of the app would release a new update, supporting iOS 12. Just go to the App Store and check if the new update is available. In this way, you can update the app and check if it supports iOS 12 or not. The best approach is to visit App Store and update all the apps at once.
- Install the app again: You can also manually delete the app that is not functioning ideally. Go to App Store and install the app again. Launch the newly installed app and log-in with your account details.
- Check App Compatibility: Go to your device’s App Settings and visit the “App Compatibility” section. Your device will list all the apps with no updates available. There could be some 32-bit based apps here as well. You can look for alternatives for these apps or contact the app developer to release their new update.
3.6 iOS 12 iMessage Not Working
Believe it or not – iMessage is one of the most important features of an iPhone. Needless to say, when it stops working, almost every iOS user finds it hard to communicate with others. The good news is that too often the iMessages not working issue after the iOS 12 update can be fixed pretty easily.
I got a new iPhone and now my iMessage not working I’m gonna flip out.
FEEDBACK FROM TWITTER
- Reset iMessage: The easiest way to fix any problem with iMessage is by resetting it. Just go to your device Settings > Messages and turn off the option for “iMessage”. After a while, switch it back again and check if it resolves the issue.
- Ensure correct iMessage settings: If there is any problem with the details you have provided in iMessage, then it can malfunction. Just go to the iMessage settings and check your phone number and email id. You can edit these details from here as well.
- Add another email ID: If you think there is a problem with the previous details, then you can add another email id. To do this, go to Settings > Messages > Send & Receive. Tap on “Add Another Email” and manually enter the details of a new email ID.
- Switch off "Reduce Motion": Too many times, the effects of iMessage don’t seem to work. In this case, go to your phone’s Settings > General > Accessibility. Make sure that the option for “Reduce Motion” is switched off.
- Avoid time clash: There could be a clash with the date and time on your device as well. This problem can easily be resolved by visiting your device’s Settings > General > Date & Time. Now, turn on the “Set Automatically” option and make sure the time zone entered here is correct.
- Check App Store status: Before you take any drastic step, make sure that App Store is working or not. Go to the Apple System Status page and check if the App Store has been down or is scheduled for any maintenance.
- Check the data access: Check whether the problem is there with only the cellular data or if you can access App Store only when you are connected to a Wi-Fi network. To resolve this, go to your iPhone’s Settings > Cellular and enable the data access for App Store.
- Reset Apple account: You can also reset your Apple account. Just go to your Apple ID and sign out of it. Afterward, sign back in to your account and try to launch App Store again.
- Set automatic time: In addition to that, go to your device’s Date & Time settings and turn on the option for “Set Automatically”.
- Reset network settings: Visit your phone’s Settings > General > Reset and Reset Network Settings.
You can explore some other options here to fix the App Store not working issue after an iOS 12 update.
3.8 iOS 12 App Issues
Apart from the popular apps like iMessage or Music, there could be an issue with numerous other apps on your device as well. We recommend following these solutions to fix these unwanted app issues after an iOS 12 update.
- Check compatibility list: Go to the App info and check the compatibility list to know whether the app has any issue with iOS 12.
- Update the app: Go to App Store and update the app that seems to malfunction.
- Re-install the app: Uninstall the app, go to App Store, and install it once again.
- Switch off the app: Launch to the App Switcher and close the app by swiping it up.
- Turn off iCloud sync: If the app is linked to iCloud, then you can go to the iCloud settings and turn off the sync option for the app. After that, you can check if the app works and turn on the sync again.
3.9 iOS 12 Siri Not Available
While iOS 12 has come up with some new and advanced options for Siri, not all of them seem to work properly. There could be an automatic change in Siri’s settings that could have resulted in its malfunction. Though, there could be a deep-rooted software issue behind this problem as well.
Is it just me or is the ability to add new Siri Shortcuts not working for anyone in this beta (4)?
FEEDBACK FROM TWITTER
- Reset Siri: Before you take any drastic step, try to reset Siri. Go to your phone’s Settings > Siri and turn it off. After waiting for a while, toggle the option on again and see if it works.
- Reset network settings: If you think there is a network issue with your phone that is causing this problem with Siri, then you can reset network settings. To do this, go to your phone’s Settings > General > Reset and tap on “Reset Network Settings”.
- Enable the “Hey Siri!” prompt: By default, Siri responds to the “Hey Siri!” prompt. If it is turned off, then you might assume that Siri is not available. Go to Siri’s settings and enable the “Hey Siri!” prompt from here.
- Allow Siri to use cellular data: Make sure you have a stable internet connection. Also, go to your Cellular data option and grant Siri the permission to access it.
- Turn off Dictation option: It has been observed that the “Dictation” feature on iOS can sometimes tamper with the overall functioning of Siri. To fix this, go to your device’s Settings > General > Keyboards and turn off the “Enable Dictation” option.
To further understand and solve this problem, you can read this extensive guide of fixing Siri Not Working.
- Avoid notification cluttering: The cluttering of too many notifications can cause this problem. Just go to the notification tab on your phone and clear all notifications in one go. Most likely, this will make the notifications appear correctly afterward.
- Turn off DND mode: If you are not getting any notification on your phone, then chances are that your phone could be on the DND (Do Not Disturb) mode. Simply turn it off from the Control Center or by visiting your device’s Settings.
- Adjust notification preview settings: You could have changed the way you receive the preview of notifications on your device as well. Go to its Settings > Notifications > Show Previews and select "Always” instead of “When Unlocked” or any other option.
- Allow notifications for specific apps: From here, you can also check if you have disabled notifications for a certain app as well. Under the Notification settings, you can see a list of all the apps. Just tap on an app and enable the “Allow Notifications” option. You can also turn on/off the notification sound for that app and its preview.
- Reset all settings: Go to your device’s Settings > General > Reset and choose to reset all the saved settings.
Part 4. iOS 12 Problems: Other Problems after Update
Not just apps, the other features on your phone can also malfunction after an iOS 12 update. There could be an issue with its Wi-Fi, Bluetooth, battery, and so on. We have covered some of these major issues with their quick fixes.
4.1 iOS 12 Battery Fast Draining
This is something that almost all the iPhone users complain about. Too often, after upgrading an iOS device, its battery seems to drain way too fast. While your iPhone battery could be damaged, there can be a software bug causing this problem as well.
Any of you having problems with your iPhone battery draining since updating your iPhones to iOS 11.4??
FEEDBACK FROM TWITTER
- Check battery performance: Check the battery of your device and make sure it is charged enough. The new iOS 12 comes with a Battery Health feature that can be checked from its Settings > Battery. This will let you check the peak performance and the overall capacity of your device’s battery.
- Identify battery draining apps: Go to the Battery usage and identify the apps that have been draining your phone’s battery the most. You can update or uninstall these apps afterward.
- Avoid running of too many apps: Try to optimize the performance of your phone by closing too many apps. You can also switch off services like GPS that can drain your phone’s battery. Also, go to its Settings and turn off the Background App Refresh option.
- Turn off Fitness Tracking: If you have enabled the Fitness Tracking option on your phone, then it can consume a lot of battery as well. Go to its Motion & Fitness settings and turn this option off.
- Wait for the formal iOS 12 version: The unwanted battery problems are usually seen in the beta version of iOS 12. Wait for a stable version and upgrade your device whenever a public version is released to fix this problem.
4.2 iOS 12 Charging Issue
Even if your battery is functioning properly, chances are that there could be an issue with its charging as well. These suggestions will certainly come handy to you while resolving any charging issue after the iOS 12 update.
- Exclude physical damage: Check for any physical damage on your device. Make sure that the charging socket is working and that you are using an authentic lightning cable. Try to charge your phone through different power sockets to diagnose this problem.
- Restart device: Restart your phone. Sometimes, all it takes to fix a charging issue with your phone is a simple reset of its power cycle.
- Clean charging socket: Take a cotton bud (not wet) and clean the charging socket on your device. It could be malfunctioning due to dirt or damage.
- Adopt a stable iOS 12 release: Wait for a stable iOS 12 release and don’t upgrade your device to a beta version. If you are using iOS 12 beta and can’t upgrade it, then consider downgrading it to a stable version.
Here are some other solutions to fix the common iPhone charging issues.
4.3 iOS 12 Device Overheating Issue
If your phone seems to overheat a lot whenever you use it, then you should be alarmed. There could be a serious issue with your phone and it should be fixed immediately. In most of the cases, a corrupt update or a software issue triggers the iPhone overheating problem.
Phone keeps overheating any time I listen to music, any time I’m active on my phone for any time. To the point where it’s turning itself off.
FEEDBACK FROM TWITTER
- Switch off intensive features: Simply turn off the internet, location, AirDrop, and other intensive features on your phone and let it rest. You can also switch it off and turn it on again once it is cooled down.
- Remove the heavy case: If your phone is covered with a heavy case, then get rid of it. It is observed that a leather case can lead to the overheating of the device at times.
- Avoid beta releases: Downgrade or upgrade your device to a stable version of iOS (avoid beta releases).
- Stop using some apps: Go to your phone’s battery usage and data usage settings. This will let you identify the apps that are heavy on processing so that you can stop using them.
- Avoid high-temperature environment: Don’t use your iPhone too much in the sunlight or leave it in your car. Also, avoid placing it on electronic items (like your laptop) that can further heat it.
- Reset iPhone settings: If you think there is an issue with your phone’s settings, then go to its Reset options and Reset All Settings.
4.4 iOS 12 Cellular Data Issues
If you use cellular data instead of a Wi-Fi network, then you should be a bit cautious while updating to iOS 12. A lot of users are complaining about problems with their cellular data after the upgrade. Here are some ways to diagnose and fix this problem.
- Check network coverage: Firstly, check if you are getting enough coverage on your network or not. Without any network coverage, the cellular data on your phone would not work.
- Turn on cellular data: Also, make sure that the cellular data option is turned on. Go to your device’s Settings > Cellular Data and turn it on.
- Turn on Data Roaming: If you are roaming (away from your home network), then the “Data Roaming” option under Cellular Data settings should be turned on.
- Reset network settings: Go to your phone’s Settings > General > Reset and choose to “Reset Network Settings” to fix any network-related issue with it.
- Install carrier's updates: Under your device’s Cellular Settings, you can check if your carrier has pushed any update. If you find any new settings, then update your phone.
4.5 iOS 12 Wi-Fi Problems
From checking our mails to posting on social media, we need the access to the internet in order to use our iOS devices to their full potential. Though, if there is a problem with its Wi-Fi, then it can tamper with our overall smartphone experience. We have come up with some ways to fix the iOS 12 Wi-Fi issues here.
@AppleSupport My iPhone X is not getting connected to known WiFi automatically . Time and again I have to get it connected.
FEEDBACK FROM TWITTER
My other iPhone 6Splus is working fine without any such problem. Pls help and advice what to do.
- Reset Wi-Fi: Try to reset your Wi-Fi. You can switch it off from the Control Center option or by visiting your device’s Wifi settings to do it. Wait for a while and turn it on once again.
- Exclude Wi-Fi router errors: Check the Wi-Fi router and your connection to make sure there is no error. You can also get in touch with the network provider to know if there is any glitch in their server.
- Re-connect to Wi-Fi: If there is a problem with a particular connection, then you can reset it as well. Go to your device’s Wi-Fi Settings and tap on the “i” icon adjacent to a network. From here, you can tap on the “Forget this Network” option. Later, you can turn Wi-Fi off and on again, discover the same network, and try reconnecting it.
- Manually add a network: Sometimes, it is better to manually add a network as well. If your phone is not able to detect the Wi-Fi network, then you can follow this approach. Choose to set up a new network manually and provide its details in order to connect to it.
- Remove previous profile: If you have tried updating your device previously, then there could be a clash with its existing profile as well. Go to its Software Update settings and get rid of the existing profile. After that, you can try to update your device to a stable iOS version.
4.6 iOS 12 Bluetooth Problems
While Bluetooth is not so extensive used these days, it is still a vital feature for wireless transferring of data and device pairing. If your device is also facing Bluetooth issues after iOS 12 update, then the following suggestions are recommended.
- Turn on Bluetooth: Make sure the Bluetooth feature is turned on. You can go to its option on Control Center or visit your device’s Settings > Bluetooth. From here, you need to make sure that the Bluetooth option is enabled.
- Turn off Airplane mode: Also, make sure that the Airplane mode on the device is not turned on. If your phone is running in Airplane mode, then Bluetooth, Wi-Fi, cellular data, etc. would be disabled. Go to your phone’s Control Center or Settings and turn off the Airplane mode.
- Restart iOS device: Sometimes, the issue can be fixed by simply restarting the iOS device.
- Connect to Bluetooth again: If you are not able to connect to a specific device, then go to its Bluetooth settings, tap on the “i” icon adjacent to the device, and forget it. Later, you can try to connect to it again.
Follow this detailed guide to know how to solve Bluetooth problems in some other ways.
4.7 iOS 12 Wallpaper Problem
Yes – you have read it right. Sometimes, users face unexpected issues with the device’s wallpaper as well. For instance, at times the device automatically zooms in an image while setting it as wallpaper and sometimes there are problems with live wallpapers. No matter what the issue is, it can easily be fixed by following these solutions.
- Turn off Reduce Motion: If the iOS device automatically stretches the image while setting it as wallpaper, then there would be a conflict with its parallax settings. To avoid this, go to its Settings > General > Accessibility > Reduce Motion and turn the option for “Reduce Motion” off.
- Turn off the Low Power mode: There could be an issue with Live Wallpapers as well. Firstly, check if your phone is in Low Power mode or not. The Low Power mode automatically neglects the Live Wallpapers to save the battery. Charge your phone or turn off the Low Power mode manually.
- Change to a customized wallpaper: Go to your device’s Settings > Wallpaper and set the default wallpaper on your phone for a while. After that, try changing it to any other customized wallpaper and see if it fixes the issue.
- Turn on 3D Touch: You might not know this, but live wallpapers use the 3D Touch in order to activate. Just go to your device’s General Settings > 3D Touch and make sure it is turned on.
4.8 AirPods Won’t Connect on iOS 12
One of the best things about iOS devices is AirPods as they let us listen to music without the hassle of wires. Though, sometimes AirPods don’t seem to connect to an iOS device. The issue can be a bit tedious as users first need to identify a reason behind it.
@AppleSupport my AirPods are not as magical as they used to be. They do no connect instantly or at all
FEEDBACK FROM TWITTER
- Reset your AirPods: Try to reset your AirPods with your device. To do this, go to your phone’s Bluetooth settings and tap on the “i” icon adjacent to your AirPods. From here, you need to disconnect your device. Wait for a while and connect again.
- Re-connect to AirPods:Besides disconnecting, you can choose to forget the device altogether as well. Later, you can connect the device from the scratch to fix this issue.
- Exclude physical issues: Make sure that your AirPods are charged and that they are not physically damaged.
- Turn Bluetooth off and on: Simply turn off Bluetooth on your phone, wait for a while, and turn it on again.
- Check communication range: Be sure that your AirPods are paired to the right device and are in an ideal range.
- Put AirPods in pairing mode: Put your AirPods in the Bluetooth pairing mode. To do this, keep your AirPods in their charging case with its lid open. Hold the setup button at the back of the case and wait as the status light would start flashing in white color.
4.9 iOS 12 Sound Problems
Besides AirPods, you could be using your iOS device to listen to your favorite music the usual way. Though, an unexpected sound problem can cause unwanted setbacks to your smartphone experience. To overcome these issues, we suggest the following fixes.
- Exclude physical damage: Make sure that there is no physical damage to your phone’s speakers. Also, there could be some dirt or dust in it. Take a fine brush and clean it gently.
- Check the Headphone mode: Also, check whether your iPhone is stuck in the Headphone mode or not. You can view a headphone sign on the screen with no sound. In most of the cases, it can be fixed by simply restarting the device.
- Enable Sound in settings: If you are not getting sounds for notifications, then go to the Notification Settings and enable “Sound”.
- Turn off DND mode: Go to the phone’s Settings > Do Not Disturb and make sure your device is not on the DND mode.
- Quit silent mode: Firstly, make sure that your phone is not in the silent mode. From the side switch, you can view the same. If you can view the orange strip, it means your phone is in the silent mode. Just push it towards the phone to unmute it.
- Check ringtone volume: In addition to that, check the ringtone volume on your phone. Unlock your phone and press the Volume Up button a few times in order to increase the ringer’s volume.
- Change ringtone: You can also try to change your phone’s ringtone as well. To do this, go to its Settings > Sounds > Ringtone and select any other option from the list.
- Turn on Vibrate on Ring: If your phone is not vibrating while ringing, then you can go to its Sounds option and turn on the “Vibrate on Ring” feature.
4.11 iOS 12 Touchscreen Problems
iPhone and touchscreen problems are not new. Though, just after updating their device to a new iOS version, a lot of users face these issues. There could be a clash in iOS settings, a physical damage, or a software glitch behind this.
Iphone touchscreen not working. Fixable?
FEEDBACK FROM TWITTER
- Exclude physical factors: To start with, make sure that there is no physical damage to your phone’s touchscreen. Look for any crack or spill on the screen to make sure it is not a hardware problem.
- Calibrate brightness: Sometimes, users face a glitch in the device touchscreen due to the brightness level as well. To fix this, you need to calibrate your device’s brightness. Go to its Settings > Display & Brightness. Swipe the level to the left end, wait for a while, and swipe it again to the right end. Do this 2-3 times till the brightness is well calibrated.
- Force restart iPhone: If your iPhone’s screen isn’t responding at all, then try to force restart it by applying the right key combinations. Once the phone is restarted, chances are that its touchscreen would also start working.
- Gently press the screen: The logic board in an iOS device mostly connects the display with the rest of the device’s hardware. If there is a loose cable, then you can fix it by pressing the screen above the logic board. In most of the cases, it is located at the top right corner or the middle. Though, make sure that you are gentle and don’t press the screen too hard.
Also, check one more in-depth guide that can help you fix Touchscreen problems after an iOS 12 update.
4.12 Touch ID Not Working on iOS 12
If your iOS device has a Touch ID, then you must be quite familiar with it. Though, when the Touch ID stops working, it can affect the overall functioning of our phone in more ways than we can imagine. Here are some tips that can help you fix this issue.
is anyone else’s touch id not working ? typing in my password is getting old hahah
FEEDBACK FROM TWITTER
- Clean the Touch ID part: Make sure that the Touch ID is working properly on your phone. Wipe it gently and clean it off from dirt or water. Also, position your finger in the correct manner so that the Touch ID can scan it entirely.
- Add new fingerprint: It is recommended to delete your fingerprint and add a new one in every few months. This will improve the accuracy of the scan. To do this, go to its Settings > Touch ID & Passcode and delete the existing fingerprints. Now, tap on “Add a Fingerprint” and scan your fingers again.
- Reset Touch ID: Another quick solution to fix this issue is by resetting the Touch ID feature. Go to the Touch ID settings and under the “Used for” option, you can view how the Touch ID is associated with other features. Toggle them off and lock your device. Unlock it with a passcode, go to these settings and turn them on again.
- Reset all settings: If nothing else seems to work, then simply go to your device’s Settings > General > Reset and reset all settings on the phone. After that, the phone would be restarted and you need to add a new fingerprint.
Read a new post to know more suggestions for fixing a malfunctioning Touch ID on an iOS device.
Part 5. iOS 12 Problems about Downgrade
A lot of times, users don’t like the iOS upgrade due to numerous reasons and would like to downgrade to the previous stable version. This mostly happens when they upgrade their phone to a beta version of iOS. Since downgrading can be a bit complex on its own, users often face unwanted obstacles while doing the same. We have listed some of these common iOS 12 downgrading issues with these simple fixes.
5.1 iOS 12 downgrade stuck in recovery mode/DFU mode/Apple logo
This is one of the most commonly faced problems related to iOS 12 downgrading. Before you take any drastic step, just wait for a few minutes. In this way, you can be sure whether your phone is actually stuck or is simply taking a while to process.
- Force restart iPhone: The best way to fix this problem is by force restarting your device. In order to force restart your device, you need to press the correct key combinations (Power + Home/Volume Down buttons). It will break the ongoing power cycle and would restart your device.
- Connect to iTunes: You can also launch an updated version of iTunes on your system and connect your phone to it. If your phone is already in the DFU or recovery mode, then iTunes will detect it, and ask you to restore it. Follow the on-screen instructions and restore your device entirely.
- Use a repair tool: If you don’t want to cause any evident harm to your device, then use an expert third-party tool. For instance, dr.fone – Repair (iOS System Recovery) can fix all the prominent issues with your device. It will update your phone to a stable iOS version without losing any data at all.
- Restore a previous backup: The first approach is to restore a previous backup on your device. If you have already taken a backup using iTunes, then launch it and connect your device to the system. Go to its Summary tab and click on “Restore Backup”. From here, you can select a previous backup to restore. In the same way, you can also restore a backup from iCloud as well.
- Use a data recovery tool: If you haven’t taken a backup of your data before, then we recommend using a data recovery tool like dr.fone – Recover (iPhone Data Recovery). It can recover the lost and deleted data on your phone under different situations. You can get a preview of the recovered data and restore it back to your iOS device in a selective manner.
5.3 iCloud/iTunes backup can't be restored to iPhone after iOS 12 downgrade
It has been observed that after downgrading, we often end up losing the saved data on our device. To overcome this, we try to restore an existing backup from iCloud or iTunes. Though, if the iOS version is different, then you might get an error stating that the backup can’t be restored. To fix this, you can implement the following suggestions.
- Manage phone storage: The problem can happen when there is a lack of free space on your phone. Go to your device’s Settings > Storage and tap on “Manage Storage”. From here, you can check if you have enough free space for the backup to be restored or not.
- Update iTunes: If you are using an outdated version of iTunes that is no longer compatible with your iOS version, then this problem can occur. To resolve this, go to your iTunes menu and check for the available updates.
- Delete corrupted backup files: Another reason behind this issue is the clash between different backup files. Just go to the Device Preferences on iTunes and view the existing backups. Get rid of the previous corrupted backup files and retry the restoring process.