Dr.Fone User Guide for Data Recovery

Recover Data with Standard Recovery

To proceed with the Android data recovery, launch Wondershare Dr.Fone on your computer and navigate to Toolbox > Data Recovery.

* Dr.Fone Mac version still has the old interface, but it does not affect the use of Dr.Fone function. We will update it as soon as possible.

As a new window pops up, select Android as your device type since you are looking to recover from Android.

Once a new screen appears on the front, continue to select Recover Android Data from the available list.

On the Select data types to recover screen, select Standard Recovery on the left and click Start Scan to continue.

You will be prompted to connect the Android device to recover data from it. Connect it with a USB cable and let the platform detect it.

When redirected to a new screen, select all the file types you want to recover from Android. Continue by clicking Start Scan on the bottom-right of the screen.

The platform starts to recover the data from the Android and displays it on the preview screen. Wait until the entire device is scanned.

Once the device appears on the screen, you can select and view all available data. Click on the filter options on the top and select any appropriate option to change the viewing parameters of your platform.

If you wish to recover data from Android, click the Recover button on the bottom right after selecting all appropriate file types. Continue to set the location of the recovered data and click Recover on the pop-up to execute the process.

Recover More Data with Advanced Recovery

Launch Wondershare Dr.Fone and go to Toolbox > Data Recovery. Select Android > Recover Android Data, then choose Advanced Recovery and click Start Scan. Connect your Android device with a USB cable when prompted, and follow the on-screen instructions until the device is detected.

Select the app or browsing-data categories you want to scan, then click Start Scan. WhatsApp, WhatsApp Business and other data types cannot be selected at the same time. Scan WhatsApp or WhatsApp Business separately from the other categories.

Keep your device connected while scanning. If you need to stop, click Cancel before disconnecting the cable. If the phone becomes temporarily unresponsive after scanning or recovery, restart it as instructed on the screen.

When scanning finishes, choose a data category from the sidebar to review the available results. Use the search box or filter options where available, then select the items you want to recover. WhatsApp and WhatsApp Business use their own results views.

WhatsApp Conversations and Attachments

Browse the available WhatsApp conversations and attachment categories. Select a conversation to review its contents, or choose a category such as photos, video or audio to find the items you need.

WhatsApp Business Data

Review the available WhatsApp Business conversations and media categories. Use search or the results filter where available, and select the records you want to save.

Snapchat Conversations

Choose Snapchat in the sidebar and select a conversation to review the available messages.

Google Browsing History

Choose Google Browsing History to review the available names, URLs and dates. Google Chrome browsing history and bookmarks appear as separate categories in the sidebar when available.

Gmail Data

Choose Gmail to review the available entries by name, title and date. Check Gmail Attachments separately if the scan finds attachment data.

LINE Conversations and Attachments

Choose LINE to preview the available conversations. Select LINE Attachments to browse the attachment results separately.

Kik Conversations

Choose Kik to review the conversations found during scanning. Select Kik Attachments separately when attachment results are available.

Snapchat Media in Conversations

Review the available media entries within Snapchat conversations. Check Snapchat Attachments separately when the scan finds attachments. Only data found by the scan can be selected for recovery.

After selecting the required items, click Recover. Follow the on-screen prompts to choose a folder on your computer and save the selected data. This mode recovers data to a PC and does not restore it directly to the phone.