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How to Fix iPhone Email Not Working on iOS 18: A Comprehensive Guide

Jul 27, 2024 • Filed to: Mobile Repair Solutions • Proven solutions

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Email is the foundation of modern communication. For instance, what do you do when your precious iPhone becomes unruly with your email application? You open the app, but the emails just don’t load. You attempt to send an email, but it will get stuck in your ‘outbox.’ These annoying malfunctions can make you feel alienated and excluded from everything.

mail apps not working

But you should not be worried anymore! Reading this full guide makes it easy to figure out such problems. Additionally, we shall discuss how some of the latest updates on Apple products, like iOS17 and its upcoming version iOS 18, might be why the mail app is not working. Then, we shall review specific issues that arise in emails most frequently, systematically solving them step by step until the mailbox returns to shape again. Finally, we shall also talk about Dr.Fone System Repair (iOS) as another powerful tool for addressing even the most stubborn difficulties met while dealing with emails. Read on to learn more.

Part 1. Understanding the iOS Newest Update

Apple frequently issues updates to enhance iPhone functionality, security, and performance. However, these updates can sometimes lead to unexpected problems like email issues. Let us consider the latest iOS upgrades concerning their possible impact on your email functionality.

Overview of the Latest iOS Updates

With every new iOS version, Apple adds novel features and makes improvements. Some recent updates, like iOS 17 and forthcoming iOS 18, have many enhancements that enhance user experience, security, and device performance. Although tested extensively, occasionally, these upgrades might have a bug that affects your email settings or functionality.

Potential Impacts of New iOS Updates on Email Functionality

ios 18 mail app

  1. Changes in Email Configuration
  2. Automatic Reset of Settings: New iOS updates may reset certain configurations, including email settings, causing synchronization problems.
  3. Profile and Certificate Changes: With an update in place, some corporate or school email accounts will not function since it changes the profiles or erases certificates for safety reasons.
  4. Compatibility Issues
  5. App Compatibility: Not all email applications are instantly compatible with new versions of IOS, resulting in crashes, slow loading times, or other bugs.
  6. Third-Party Integrations: After an iOS update, third-party apps/services that integrate with your email may break or behave erratically.
  7. System Bugs
  8. Minor Bumps: Minor glitches in a new iOS update can lead to unpredictable app crashes, slow processing, or problems with specific features like attachment handling.
  9. Security Features: New security features may inadvertently disrupt email operations by blocking apps from acquiring necessary data or running in the background.

Part 2. Common Email Issues on iPhones

Many issues could crop up regarding emails that compromise their functionality on your iPhone. Let us go into more detail about the most common email issues and what causes them:

  1. Emails Not Loading or Syncing

It is one of those annoying things for people who own an iPhone. Just think of you launching your email application only for the messages not updating. Why does this happen? Some possible reasons include:

  • Poor Wi-Fi Connection: A good internet connection is vital for the normal operation of your email application. If your Wi-Fi signal is weak or cellular data is slow, your emails might not load or sync correctly. Therefore, ensure that you have strong and stable connectivity.
  • Outdated Software: Running outdated iOS versions or email apps may cause incompatibility problems, preventing emails from loading successfully. It is important to confirm if both iOS and Email applications are up-to-date.
  • Incorrect email account configurations: The settings for synchronizing emails in your email account may be incorrect. Ensure that your email client settings, such as those of incoming and outgoing servers, are accurate, and you can find them under Settings > Mail > Accounts on the iPhone.
  • Difficulties Sending or Receiving Emails

One of the most basic functions of any email app is sending or receiving emails; however, there could be a few problems with it:

mail app cannot send mail

  • Email provider server problems: Sometimes, the problem is not from your iPhone but from your e-mail provider`s servers. If this happens to you, you cannot send or receive emails because the server could either go down or have some malfunctioning issues, so check whether your email service has outages.
  • Email configuration problems: Wrong SMTP settings (outgoing mail server) can prevent sending your message; if you use the wrong IMAP/POP (incoming mail server) setting, you cannot receive it. So you should cross-check these details ensuring they fit within recommendations provided by the e-mail service provider.
  • Full mailbox: You may not get new emails if your mailbox is full. Clear space by erasing old unsolicited mail, including those in trash and spam folders.
  • App Crashes and Performance Issues: App crashes and slow performance significantly hinder one’s experience of emailing. These glitches might result from the following factors:
  • Bugs in the Email App: Like any other software, email apps can also have bugs that make them crash or slow down the system. Ensure you regularly update your app because developers always update for these bugs.
  • Compatibility Issues with the Latest iOS Update: After updating your iPhone to the latest version of iOS, you may experience compatibility issues if your email app is not optimized for the new updates. Check if there are any available updates for your email app that could solve these compatibility problems.
  • Corrupted App Data: Eventually, your email app will cache corrupt data, which causes crashes and slows down performance. You can often fix this by clearing the cache on your application or even reinstalling it.

Part 3. How to Fix iPhone Mail App “Not Working”

Let’s get our hands dirty with these pesky iPhone issues! We’ll start with basic checks and move on to more advanced solutions.

Basic Troubleshooting Steps:

  1. Check Your Internet Connection: It might seem obvious, but a weak or unstable internet connection is one of the main causes of email malfunctions. Ensure your Wi-Fi is on and has a strong signal. If you’re using cellular data, ensure you have enough data allowance as well as good signal strength. Test whether you are connected to the internet by opening a webpage in a Safari browser.
  2. Restart Your iPhone: You will be amazed at how often a simple restart may help. It clears the cache and resets important services that might be causing this email app to malfunction due to some bugs that this method could easily solve. To restart your iPhone, press and hold down the power button (or the side button if you have newer models) until you see the “slide to power off” option on your screen. Slide toward the right of that choice and wait for your iPhone to shut down completely. Press and hold down on the sleep/power button again until it turns on.
  3. Update Email Settings: Occasionally, email issues are due to wrong settings options in Mail. Try:

Step 1: Access Settings on your iPhone.

Step 2: Scroll downwards, then tap on Mail.

Step 3: Choose an email account having such misgiving.

Step 4: Confirm that the username, password, and server settings presented (for incoming and outgoing mail servers) are correctly entered. Generally, these details can be found on their website or support documentation.

check the email connected

Advanced Troubleshooting Steps:

  1. Update iOS and Email Apps: Sometimes outdated software could result in compatibility problems concerning e-mail works. The following is a description of how one can:
  2. Update iOS: Go to Settings > General > Software Update. If there is an update available, follow any instructions shown so that you can download as well as install it.
  3. Update Email Applications: Go to the App Store and click on your profile picture in the upper right corner of the screen. Scroll down for a list of applications that have available updates. Find your mail app (Gmail or Yahoo Mail) and click Update beside it.
  4. Remove and Re-add an Email Account: This can sometimes help you fix any configuration issues within the Mail application although do not forget to save any important email data.
  5. Back-Up Your Email Data: Most email providers will let you export your emails. On the other hand, if you are using iCloud for email syncing, back up your emails there.
  6. Remove Email Accounts: Go to Settings > Mail. Touch on the email account that you want to delete below these options. Touch Delete Account at last after scrolling down.
  7. Re-add Accounts: Return to Settings > Mail > Accounts. Tap Add Account, and then choose your respective mail provider. Follow the prompts on the screen to re-add the account afterward.
  8. Reset Network Settings: This is a final option since this step will remove all saved Wi-Fi passwords as well as network settings, unlike previous steps tried before.
  9. Go to General > Reset in settings.
  10. Click Reset Network Settings, type your passcode when prompted, and confirm it later.
  11. Be prepared to re-enter your Wi-Fi passwords and Bluetooth connections after the reset.

Part 4. Using Dr.Fone to Fix Persistent Email Issues

If you have email issues after updating iOS, Wondershare Dr.Fone can help. Whether it’s about emails that won’t load or sync, emails that cannot be sent or received, or application crashes and bad performance on your device, the System Repair tool by Dr.Fone could come in handy in taking the iPhone back to its best state. The following is a step-by-step guide to using Wondeshare Dr.Fone - System Repair to fix your iPhone email problems.

dr.fone wondershare

Dr.Fone - System Repair (iOS)

Repair iOS System Errors Without data loss.

  • Only fix your iOS to normal, no data loss at all.
  • Fix various iOS system issues stuck in recovery mode, white Apple logo, black screen, looping on start, etc.
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  • Work for all iPhone/iPad/iPod Touch, running on all iOS versions
Available on: Windows Mac
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Step 1: Open System Repair Tool

  • Download and Install: Download and install the Wondershare Dr.Fone on your computer.
  • Launch the Program: Open Dr.Fone, and go to Toolbox at the top left side of the window.
  • Select System Repair: From this screen, choose System Repair from among these home screen options.

Note: The Mac version may have an older interface than Windows, but it still functions as intended.

Step 2: Connect Your iPhone

  • Use a USB Cable: To connect your iPhone to a computer you are using, employ a USB cable for this task.
  • Trust This Computer: You will select “Trust This Computer” when asked on your iPhone to create a connection between devices.
  • Choose Device Type: For your device type, select iOS instead.

Step 3: Choose iOS Repair

  • Select iOS Repair: Click the iOS Repair option to proceed to the next window.

continue to ios repair

Step 4: Choose Standard Mode

  • Choose Standard Repair: Choose Standard Repair among other options to avoid any inconveniences during the repair process.

proceed with standard mode

Step 5: Enter Recovery Mode

  • Follow Directions: Just follow the steps provided by Dr.Fone in putting your iPhone into recovery mode.
  • Get Into Recovery Mode: Just click Enter Recovery Mode while in recovery mode, and you will be there.
  • In Need of Assistance?: For detailed instructions, please click the Guide button if you have experienced challenges.

put iphone in recovery mode standard

Step 6: Download Appropriate iOS Firmware

  • Auto Detection: For iPhone users, Dr. Fone's software will identify the correct firmware your phone requires.
  • Firmware Downloading: Click Download at the right-hand side of the firmware suggestion to download it to your device.

Once the installation is successful, the repair process will be completed quickly, and your issue will be resolved by Dr.Fone.

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Conclusion

Ensure that your workflow is not disturbed by email issues! If you know what leads to this, try and follow the procedures indicated above and this will enable your iPhone mail to work again smoothly. Do not forget to make sure your iOS and email app are updated, and if it does not work, use a good tool like Dr.Fone System Repair (iOS) for checking out problems. By knowing some troubleshooting steps with the help of Wondershare Dr.Fone, you can eliminate all those email situations that can destroy your day by controlling your inbox.

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Julia Becker

staff Editor

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