Dr.Fone User Guide for Data Recovery

Recover WhatsApp Data with Standard Recovery

You need to start the process by launching Wondershare Dr.Fone on your computer. Continue from Toolbox > Data Recovery to launch the specific tool.

* Dr.Fone Mac version still has the old interface, but it does not affect the use of Dr.Fone function. We will update it as soon as possible.

On the window that opens, select Android as the specific device type that will be dealt with for this process.

Continue to select Recover WhatsApp Data on the next screen to recover the present and deleted WhatsApp content.

On the Select data types to recover screen, select Standard Recovery on the left and click Start Scan to continue.

As the screen prompts to connect the device, it shows the successful connection of the Android. You are advised to click Next to initiate the recovery process.

While you proceed to the next screen, the progress of the entire backup is displayed there. You can click Cancel to close down the process if needed.

Before you successfully conclude the entire process, you will have to follow the on-screen instructions to back up your WhatsApp data. Open WhatsApp on your Android, select the three-dotted icon and proceed to Settings. Navigate through Chats > Chat backup and turn off auto backup on Google Drive. Once done, click the Backup button to back up your WhatsApp data on the device.

Once done, WhatsApp will automatically uninstall from the Android and will be reinstalled again. Once it does and launches on the device, provide all necessary permissions and click Next on your computer’s screen.

You will be prompted to activate your WhatsApp with your registered phone number. Add the number, verify the account, and continue to automatically search for a backup file to restore. Click the Restore button as the backup file is found, and proceed to tap Next on your Android. Once WhatsApp has been successfully set on your Android, click Next on the computer screen.

The computer will successfully recover and scan all the WhatsApp data from the Android device. It will display it in categories across the preview window.

Select the data that you want to recover and continue to tap the Recover button. As a pop-up window appears on the screen, define the location and click Export.

Recover WhatsApp Data with Advanced Recovery

Launch Wondershare Dr.Fone on your Windows computer and go to Toolbox > Data Recovery. Select Android > Recover WhatsApp Data, then choose Advanced Recovery and click Start Scan. Connect your Android device with a USB cable when prompted and follow the on-screen instructions until it is detected.

Dr.Fone will automatically scan the WhatsApp data on your Android device. Keep the device connected and wait for the scan to finish. If you need to stop, click Cancel before disconnecting the cable. If the phone becomes temporarily unresponsive after scanning or recovery, restart it as instructed on the screen.

When the scan finishes, review the available WhatsApp conversations and attachment categories. Select the messages or files you want to recover. Only items found by the scan can be selected.

WhatsApp Conversations

Select a conversation from the sidebar to preview its messages and attachments. Use the search box or results filter where available to find the items you need.

WhatsApp Photos

Choose Photo in the sidebar to browse the available WhatsApp images and select the photos you want to recover.

WhatsApp Videos

Choose the video category in the sidebar to preview the available WhatsApp videos and select the clips you need.

WhatsApp Audio and Voice Messages

Choose Audio to review the available audio files and voice messages. Check details such as file name, sender, duration and sending time before selecting the items to recover.

After selecting the items you need, click Recover. Follow the on-screen prompts to choose a folder on your computer and save the selected data. Advanced Recovery saves data to your computer and does not restore it directly to your Android device.