What to Do If the Device Fails to Connect to Wondershare Software

There are some tips for you to fix that:

1. Download the latest version of the program for reinstallation.

Dr.Fone - Phone Transfer: https://drfone.wondershare.com/phone-switch.html

Dr.Fone - Data Recovery (Android): https://drfone.wondershare.com/android-data-recovery.html

Dr.Fone - Data Recovery (iOS): https://drfone.wondershare.com/data-recovery-iphone.html

For more Wondershare's product, you can just click these two links: https://drfone.wondershare.com and https://www.wondershare.com

2. Reinsert your USB cable to connect the device.

3. Try to find the driver to install on the PC. Here is a link for you to find the right driver:

https://developer.android.com/sdk/oem-usb.html

1. Apple: http://www.apple.com/itunes/download/
2. Alcatel one touch: 
3. Asus: https://www.asus.com/support
4. Nokia: http://www.nokia.com/global/support/nokia-pc-suite/
5. Dell: https://www.dell.com/support/home/us/en/19/Products/?app=drivers
6. Fujitsu: https://www.fmworld.net/product/phone/sp/android/develop/
7. Fujitsu Toshiba: https://www.fmworld.net/product/phone/sp/android/develop/
8. Garmin-Asus: 
9. Hisense:
10. HTC: http://www.htc.com
11. Hisense: 
12. Intel: https://www.intel.com/software/android
13. Kyocera: https://global.kyocera.com/
14. Lenovo: https://developer.lenovomm.com/developer/download.jsp
15. Motorola: https://www.motorola.com/mdirect/drivers/USB-SDdrivers.html
16. Samsung: https://www.samsung.com/us/support/downloads
17. ZTE: https://support.zte.com.cn/support/news/NewsDetail.aspx?newsId=1000442
18. Google Nexus: https://developer.android.com/sdk/win-usb.html
19. Xiaomi: https://xiazai.mi.com/