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What to Do If the Device Fails to Connect to Wondershare Software

James Davis

Sep 29, 2025 • Filed to: Mobile Tips & Tactics • Proven solutions

Now, more and more users are using Wondershare's products. we get the feedback that many devices sometimes fail to connect to Wondershare's software. Here we conclude some tips for you to solve it.

There are some tips for you to fix that:

1. Download the latest version of the program for reinstallation.

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2. Reinsert your USB cable to connect the device.

3. Try to find the driver to install on the PC.

Here is a link for you to find the right driver: https://developer.android.com/sdk/oem-usb.html

  1. Apple: http://www.apple.com/itunes/download/
  2. Alcatel One Touch: https://alcatelonetouch.eu/
  3. Asus: https://www.asus.com/support
  4. Nokia: http://www.nokia.com/global/support/nokia-pc-suite/
  5. Dell: https://www.dell.com/support/home/us/en/19/Products/?app=drivers
  6. Fujitsu: https://www.fmworld.net/product/phone/sp/android/develop/
  7. Fujitsu Toshiba: https://www.fmworld.net/product/phone/sp/android/develop/
  8. Garmin-Asus:https://www.mobilephonemuseum.com/phone-detail/garmin-fone
  9. Hisense: https://global.hisense.com/support/contact-us/
  10. HTC: http://www.htc.com
  11. Intel: https://www.intel.com/software/android
  12. Kyocera: https://global.kyocera.com/
  13. Lenovo: https://developer.lenovomm.com/developer/download.jsp
  14. Motorola: https://www.motorola.com/mdirect/drivers/USB-SDdrivers.html
  15. Samsung: https://www.samsung.com/us/support/downloads
  16. ZTE: https://support.zte.com.cn/support/news/NewsDetail.aspx?newsId=1000442
  17. Google Nexus: https://developer.android.com/sdk/win-usb.html
  18. Xiaomi: https://xiazai.mi.com/

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James Davis

James Davis

staff Editor

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