What to Do If the Device Fails to Connect to Wondershare Software

Oct 14, 2021 • Filed to: Data Transfer Solutions • Proven solutions

Now, more and more users are using Wondershare's products. we get the feedback that many devices sometimes fail to connect to Wondershare's software. Here we conclude some tips for you to solve it.

There are some tips for you to fix that:

1. Download the latest version of the program for reinstallation.

Dr.Fone - Phone Transfer: https://drfone.wondershare.com/phone-switch.html

Dr.Fone - Data Recovery (Android): https://drfone.wondershare.com/android-data-recovery.html

Dr.Fone - Data Recovery (iOS): https://drfone.wondershare.com/iphone-data-recovery.html

Wondershare MobileGo: https://mobilego.wondershare.com/

For more Wondershare's product, you can just click these two links: https://drfone.wondershare.com and https://www.wondershare.com

2. Reinsert your USB cable to connect the device.

3. Try to find the driver to install on the PC. Here is a link for you to find the right driver:


  1. Apple: http://www.apple.com/itunes/download/
  2. Alcatel one touch: 
  3. Asus: https://www.asus.com/support
  4. Nokia: http://www.nokia.com/global/support/nokia-pc-suite/
  5. Dell: https://www.dell.com/support/home/us/en/19/Products/?app=drivers
  6. Fujitsu: https://www.fmworld.net/product/phone/sp/android/develop/
  7. Fujitsu Toshiba: https://www.fmworld.net/product/phone/sp/android/develop/
  8. Garmin-Asus: 
  9. Hisense:
  10. HTC: http://www.htc.com
  11. Hisense: 
  12. Intel: https://www.intel.com/software/android
  13. Kyocera: http://www.kyocera-wireless.com/support/phone_drivers.htm
  14. Lenovo: https://developer.lenovomm.com/developer/download.jsp
  15. Motorola: https://www.motorola.com/mdirect/drivers/USB-SDdrivers.html
  16. Samsung: https://www.samsung.com/us/support/downloads
  17. ZTE: https://support.zte.com.cn/support/news/NewsDetail.aspx?newsId=1000442
  18. Google Nexus: https://developer.android.com/sdk/win-usb.html
  19. Xiaomi: https://xiazai.mi.com/

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James Davis

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