How to Solve TECNO WiFi Keeps Disconnecting

WiFi connectivity that frequently drops on your TECNO phone creates network stability issues and disrupts your internet experience. This problem can stem from router interference, outdated firmware, or incorrect WiFi settings. Our technical guide provides proven solutions to maintain a stable and reliable connection.

Steps to Fix TECNO WiFi Disconnecting Problems

Check router placement and signal strength: position your TECNO within 15 feet of the router, keep it away from walls and metal objects, and ensure the signal shows 3+ bars.
Update system software: go to Settings > About Phone > System Updates, tap Check for Updates, and install any available updates.
Disable WiFi power saving mode: go to WiFi settings, tap the three-dot menu > Advanced, and turn off WiFi Power Saving or similar option.
Clear WiFi cache and data: go to Settings > Apps > System Apps > WiFi, tap Storage > Clear Cache, then select Clear Data and confirm.
Change WiFi frequency band: access your router's admin panel via a web browser, switch between 2.4GHz and 5GHz bands, then test the connection on your TECNO.
Reset network settings as last resort: go to Settings > System > Reset Options, choose Reset WiFi, Mobile & Bluetooth, enter your PIN if required and confirm.

🤔Note:

If WiFi keeps disconnecting after trying all software solutions, the problem may be a faulty WiFi antenna or chipset in your TECNO device. Test with different routers to confirm the issue is with your phone rather than the router. If the problem persists across multiple networks, contact TECNO support for hardware evaluation.

Quick Tips

Restart your router weekly to prevent connection instability issues
Keep your TECNO at least 6 feet away from microwave ovens and cordless phones that cause interference
Update your router's firmware regularly for optimal compatibility with Android devices
Disconnect other devices from your WiFi to reduce network congestion and improve stability