Common Samsung Update Issues of 2024 Fixed

Dec 26, 2023 • Filed to: Mobile Repair Solutions • Proven solutions


samsung update issues and common problems

If you’ve been experiencing Samsung update problems, you’re not the only one. Lately, many users have reported update issues with their Samsung devices. In most cases, they cause an increased battery drain, lower device performance, outdated Android version, or system crashes.

First, you should know you can fix these problems without learning specific technical moves. You don’t have to be a tech-savvy expert to eliminate most Samsung software update issues.

Your Samsung device needs updates to upgrade to the latest Android OS version and bring you all the benefits of regular updates, such as smoother performance, enhanced cybersecurity protection, and access to the latest apps. Learn how to fix the most known Samsung phone update issues.

How Often Do Samsung Update Problems Occur?

the frequency of samsung update issues

Samsung offers monthly and quarterly updates for all its devices. In addition, there are necessary security updates you need to perform to keep your device safe and secure from the latest cyber threats. Unfortunately, these monthly and quarterly updates can cause associated issues.

They can slow down your phone, cause bugs and glitches in the Android OS, drain your battery, and even crash your system. In most situations, these issues result from unintended Samsung software flaws and vulnerabilities.

Android may be the most popular mobile operating system, but it isn’t perfect. Moreover, Android’s popularity makes smartphones and mobile devices common targets for cybercriminals. Hackers count on software bugs, glitches, and vulnerabilities to access your data.

Because of that, Android releases frequent security updates almost every month. Unfortunately, some of these updates may cause flaws in your OS.

These flaws can vary significantly in the way they affect your device. Updating your Samsung phone can cause software issues, hardware flaws, firmware bugs, the phone switching off abruptly, installation crashes, system failure, etc.

Most Known Samsung Update Issues

Here are the four most common Samsung update issues.

Increased Battery Drain

increased battery drain as one of samsung update issues

Increased battery drain is one of the leading Samsung update problems users have been complaining about online. According to Samsung, there are two reasons updates cause battery drain:

  • The keyboard app uses too many device resources;
  • Feature updates disrupt the battery optimization algorithms.

Both glitches can trigger higher battery consumption even if you’re not using or keeping the device idle. If you notice your phone is aggressively draining the battery power, you can try the following options to fix this issue:

  • Option 1: Enable dark mode.
  • Option 2: Turn on auto-brightness mode.
  • Option 3: Enable the power-saving mode.
  • Option 4: Toggle on the Limit apps and Home Screen behavior

You can also try removing the battery for one minute and reinserting it.

Lower Performance

lower performance as one of samsung update issues

If your Samsung phone is running slow, chances are you can fix this problem by deleting unused apps and excess data in your device’s cache memory. Though a system update can speed up your phone, it can also slow it down.

If the latest update has caused lower performance, it’s probably because your older phone doesn’t have the necessary resources to run the newest software version. Try clearing your cache to remove excess data your phone stores when browsing the web.

In addition, delete documents, videos, photos, and files you never use to free up operational space and storage. That should help restore your phone to speed. If the lower performance issue persists, try rebooting or restarting your Samsung device.

Bugs & Glitches

Major software system updates are prone to many bugs and issues. Though Samsung works around the clock to remove most of these glitches, some inevitably happen, especially with the Galaxy S21 and S22 series devices.

Staying up to date with the latest update-related bugs and glitches might help you find appropriate ways to fix them before they cause further damage to your phone.

Here are some of the bugs associated with Galaxy S21 devices:

  • Low call waiting notification sound;
  • Glitchy Portrait mode or mode not working;
  • Issues with camera video stabilization;
  • Apps crashing after an update;
  • Bluetooth disconnecting issue after an update;
  • Samsung notes crashing or not working;
  • Increased battery drain;
  • 5G-exclusive network mode unresponsive or missing;
  • Call quality issues.

System Crashes

system crashes as some of samsung software update issues

The latest updates may cause your smartphone to keep crashing. They can also cause other issues, such as unresponsive third-party apps, the keyboard not working, or system apps not responding. You can try to fix these problems by restarting your device.

If the system keeps crashing, the update probably contains bugs and glitches. On the other hand, some system services may not receive the update or support the latest system update version. Those services can become unresponsive when you try to use them.

Here’s what you can try after an update to prevent system crashes:

  • Clear the cache;
  • Reset network settings;
  • Run system/app repair;
  • Reboot your device;
  • Free up storage space.

How to Fix Samsung Update Problems

how to fix samsung phone update issues

If you’ve started experiencing Samsung update issues after a system update, here are eight methods to fix these problems.

1. Refresh the System Cache

A problem with the system cache may cause Samsung update issues. The system cache on your Samsung device is a collection of temporary files your phone uses to load the system and Android apps as quickly as possible.

Updates may cause temporary or permanent glitches in the system cache or even corrupt some files, causing all sorts of issues and slow performance problems.

You can fix these glitches by refreshing your system cache:

  • Step 1: Power off your Samsung phone.
  • Step 2: Press and hold the Volume Upbutton and the Bixby
  • Step 3: Press and hold the Power buttonwhile holding the Volume Up and Bixby
  • Step 4: Wait for the green Android logo to appear.
  • Step 5: Once the Installing system update message appears, release all keys.
  • Step 6: Press Volume Downto navigate the Android system recovery menu to the Wipe Cache Partition
  • Step 7: Confirm your action by pressing the Power
  • Step 8: Press the Volume Downbutton several times to select Yes, then press the Power button again.
  • Step 9: Wait for the system to complete the cache deletion and select Reboot system now.
  • Step 10: Press the Powerbutton to restart your phone.

You should now be able to use your phone without any problems.

2. Restart Your Device

You can fix temporary issues and glitches by restarting your Samsung device. Regular updates can cause bugs affecting your phone’s performance and system stability. A restart can clear the RAM and the system to prevent system issues and memory leaks.

Here’s how to restart your Samsung device:

  • Step 1: Press the Volume Downand Power buttons simultaneously and hold them for about 12 seconds to engage the device power cycle.
  • Step 2: Once the Maintenance Boot Modeappears, press the Volume Up/Down button to select Normal Boot.
  • Step 3: Wait for the restart to complete.

When your phone restarts, check if it works as it should.

3. Do a Hard Reset

a hard reset to fix samsung update problems

A hard reset (or a factory reset) can resolve Samsung update issues that may tamper with your phone’s performance. There are two ways to perform a hard reset on your Samsung phone: with the hardware buttons or the Settings app.

Method 1:

  • Step 1: Find the Settingsapp on your phone and tap General Management.
  • Step 2: Select Reset.
  • Step 3: Choose Factory data resetfrom the given options and select Reset to continue.
  • Step 4: Tap Delete Allto perform a hard reset.

Method 2:

  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Bixby keyand the Volume Up button simultaneously.
  • Step 3: Press and hold the Powerbutton while holding the Bixby and Volume Up
  • Step 4: Release the buttons when theRecovery menu
  • Step 5: Navigate to the Wipe data/factory resetoption using the Volume Down
  • Step 6: Select Wipe data/factory reset by pressing the Power
  • Step 7: Select Yes usingVolume Down and confirm your actions by pressing the Power button again.

4. Roll Back the Last Update

rolling back the last update to fix samsung update issues

Follow these steps to roll back the last update:

  • Step 1: Navigate to the Settings
  • Step 2: Go to System > Advanced > System Update.
  • Step 3: Tap View Installed Update History.
  • Step 4: Locate the menu iconin the top-right corner of the screen and select Uninstall Updates.
  • Step 5: Confirm your actions by tapping Uninstall.
  • Step 6: Select OKto reboot your phone.

5. Do a System Repair

a system repair to fix samsung update problems

If none of the methods above give the desired results, try using a third-party app to repair the Android operating system on your device. A system repair should fix system problems, including Samsung update issues.

Wondershare Dr.Fone is an excellent Android system repair tool that allows you to mitigate system problems without any specific tech-savvy knowledge or skills.

As the leading Android repair tool, Wondershare Dr.Fone fixes all common Android problems, such as:

  • Black screen of death;
  • Play Store not working;
  • Crashing apps;
  • A phone stuck in a boot loop;
  • Bricked Android devices.

Here are the steps to repair your Samsung device’s system with the Wondershare Dr.Fone Android repair tool.

  • Step 1:Connect your Samsung phone to your computer.

fixing samsung update problems with wondershare dr.fone

Download, install, and launch Wondershare Dr.Fone on your computer. Connect your Samsung phone to your desktop device using a USB cable. Launch the Wondershare Dr.Fone app and go to Toolbox > System Repair.

  • Step 2:Select Android Repair.

an android repair to fix samsung phone update issues

You’ll see two options in the System Repair section: iOS Repair and Android Repair. Select the latter and click Start.

  • Step 3:Provide device information.

providing device information to fix samsung update issues

The next step is to fill out your phone information, such as brand, device name, model, country, and mobile carrier. Check the box next to the “I agree with the warning, and I am ready to proceed” message and click Next.

  • Step 4:Enable the Download mode on your Samsung phone.

fixing samsung update issues in the download mode

Enter the Download mode on your phone to start the Android system repair process. That will automatically start the firmware download.

Here’s how to enter the Download mode:

  • Turn off your phone and press and hold the Home (Bixby), Volume Down, and Powerbuttons simultaneously.
  • Hold the buttons for about ten seconds, then press Volume Up to enter the Download mode.
  • Step 5: Download firmware and repair your Android system.

fixed samsung phone update issues with wondershare dr.fone

Wait for Wondershare Dr.Fone to download the appropriate firmware and verify the software afterward. After Wondershare Dr.Fone completes the download, it will initiate system repair. You’ll receive a message when the repair is complete.

6. Reset Network Settings

Incorrect network configuration may cause Samsung update issues. The latest updates may tamper with your phone’s network settings and wreak havoc on your device, causing many problems. However, you can fix all issues by resetting network settings.

Here’s how:

  • Step 1: Navigate to the Home menuand launch the Apps tray.
  • Step 2: Go to General Management > Reset > Reset Network Settings.
  • Step 3: Tap Reset settings.

If a confirmation window appears, you’ve done everything right.

7. Boot Your Phone in Safe Mode

Glitchy apps sometimes cause Android system issues due to poorly written code. Such apps could disrupt your Android OS after an update. You can fix that by booting your phone in safe mode.

Here’s how:

  • Step 1: Press and hold thePower button until you see the Power-off
  • Step 2: Lightly touch and hold Power offuntil you see the Safe mode screen, then release the button.
  • Step 3: Tap Safe modeto boot your phone.

Wait for your device to reboot and check the performance using your phone as you usually would.

8. Restart App Preferences

If some of your default apps cause operating problems, it’s probably not set correctly. Poor app configuration may cause various glitches, including update issues. Fix that by restarting app preferences to ensure all defaults are running.

Here’s how:

  • Step 1: Navigate to Settings > Apps > More settings(the three-dot menu).
  • Step 2: Tap Reset app preferences.

Restart your phone and use it to see if the problem persists.

safe Downloadsafe & secure


In the internet-driven world, your Samsung phone is where all the fun and action is. Though it’s just a mobile phone, your Android device is essential to your modern way of life.

That’s why you should do everything you can to keep it safe and secure from all system errors, bugs, glitches, and every other known problem that might downgrade your user experience.

If the proven methods don’t give the desired results, use a third-party solution like Wondershare Dr.Fone to fix all issues that may prevent you from enjoying your life on the go.

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Daisy Raines

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