LINE Backup Not Found on iPhone 18? How to Find Your Chats

When a LINE backup is not found on a new iPhone 18, the issue usually stems from iCloud sync delays, mismatched Apple IDs, or incomplete previous backups. To resolve this, verify the iCloud account details, ensure iCloud Drive is enabled for LINE, and force a manual sync.

Steps to Locate and Restore LINE Chats

1. Open the Settings app on the old device and verify the Apple ID matches the one on the iPhone 18.
2. Navigate to iCloud settings, select iCloud Drive, and ensure the toggle for the LINE application is enabled.
3. Open the LINE app on the old device, navigate to Settings, select Chat History Backup, and initiate a manual backup.
4. On the iPhone 18, reinstall the LINE app, log in with the exact same credentials, and select the option to restore chat history when prompted.

Common Issues and Fixes

• Issue: Backup file appears empty. Cause: Insufficient iCloud storage during the backup process. Fix: Clear space in iCloud or upgrade the storage plan before initiating a new backup.
• Issue: Restoration process freezes at 99 percent. Cause: Unstable network connection. Fix: Switch to a stable Wi-Fi network and restart the restoration process.
• Issue: LINE backup not found on new iPhone despite successful backup. Cause: iCloud Drive sync delay. Fix: Restart the device and wait a few minutes for iCloud servers to synchronize data.

Quick Tips

• Always verify that the LINE app is updated to the latest version on both devices before transferring data.
• Keep the device plugged into a power source during the backup and restore phases to prevent battery drain interruptions.
• Avoid using cellular data for large chat history transfers to prevent data corruption.

Can LINE chats be restored without an iCloud backup?

Without an iCloud backup, chat history cannot be restored natively, though third-party recovery tools might retrieve local data fragments.

Why is the restore chat history button missing?

This button only appears during the initial setup of the LINE app. If skipped, the app must be reinstalled to trigger the prompt again.

Does transferring a LINE account delete data on the old device?

Yes, once an account is successfully migrated to a new device, the app on the previous device becomes inaccessible and local data is wiped.

Are photos and videos included in the standard LINE backup?

Standard iCloud backups for LINE primarily save text chats. Media files must be saved to the device gallery or Keep Memo separately.