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Full Solutions on Viber Image Problem

A good number of people who use the Viber messaging app have experienced a number of Viber photo problems in one way or another. These problems which may range from missing pictures to accidentally deleting them can affect your day to day life when using Viber. When it comes to using Viber or any other messaging app, you have to be extra careful when you save, send or download Viber pictures.

There's no bad thing like losing your most precious memories due to something that you could have rectified a long time ago. In this article, we are going to take a look at some of the most common Viber image problems, how to solve them, how to backup Viber pictures as well as how to transfer these photos from the phone internal storage to an external SD Card.

Part 1: How to Change Viber Storage Location

By default, Viber files are usually stored in the Documents/ViberDownloads folder. You can, however, change this location storage by clearly following the steps listed below.

Step 1 Backup all your Viber files present in your phone. If you don't know how to backup your Viber data, take a look at section 3 of this article.

Step 2 With your files securely backed-up, download the SQLite Manager database in your laptop. You need this manager to open up your Viber folders using your computer.

Step 3 Connect your phone to your computer, launch the SQLite Manager and open the ~/.ViberPC/{your-phone-number}/viber.db file.

Step 4 Once the file listed above has been opened, you will be prompted to enter a query in the query box. Enter the following details and press enter;

Update messages set PayloadPath = replace (PayloadPath, "Documents/ViberDownloads", ".viberdownloads") where PayloadPath is not null and PayloadPath

Step 5 Press F9 on your computer to run the application. Just like that, you have yourself a brand new storage place for all your Viber documents.

TIP: The above steps completely changes and replaces the Documents/ViberDownloads with a different file name and size (.viberdownloads) in the PayloadPath of the messages platform.

- In the request listed in step 4, I typed the words viberdownloads because I wanted my Viber downloads to appear in the download folder. You can, however, change it depending on your own preferences.

Part 2: Why My Viber Images File not Found

The main reason as to why your Viber photos may be missing may be due to a recent photo app upgrade; you accidentally deleted them, or you have insufficient storage on your phone internal memory. Your phone might also be storing some pictures in your SD Card because you don't have enough space in your internal storage. Also, you might have changed the default photo gallery path unknowingly. For you to solve this problem, you first have to be sure as to what is the main reason behind the missing picture(s).

How to Recover Lost Viber Photos on iPhone?

Losing pictures whether by accidentally deleting them or accidentally formatting your iPhone is a common thing that a lot of people have experienced. It even becomes more problematic and mid wracking especially if the lost photos meant a lot to you. If you ever find yourself in such a situation, worry no more as I have with me a program that can sort you out. This state of the art program from Wondershare is known as dr.fone. dr.fone - Recover (iOS) retrieves and recovers all your deleted photos from your iPhone device.

dr.fone - Recover (iOS)

Retrieve Lost Viber Photos in 5 Minutes!

  • Provide with three ways to recover iPhone data.
  • Scan iOS devices to recover photos, video, contacts, messages, notes, etc.
  • Extract and preview all content in iCloud/iTunes backup files.
  • Selectively restore what you want from iCloud/iTunes backup to your device or computer.
  • Compatible with latest iPhone models.
Available on: Windows Mac
3981454 people have downloaded it

Steps to Recover Lost Viber Photos on iPhone by dr.fone

Step 1 Download, install and launch the program. Once launched, connect your iOS device to your computer. Once detected, you'll be in a position to see an interface that looks like the screenshot listed below.On the "Recover from iOS Device" tab, select the "Photos" icon and click on the "Start Scan" button. The scan process takes some few minutes depending on the amount of data present in your iPhone. The larger the data, the more the time required to scan it.

iOS Data Recovery Interface

Tip: dr.fone has been set by default to detect any iOS device automatically. Also, make sure that you are running on the latest iOS version and that automatic sync is turned off.

iOS Data Recovery Interface

Step 2 The moment scanning starts, you'll be in a position to see the scanning progress, time remaining as well as the covered percentage.

Viber Photo Scan

Step 3 Once the scan process is complete, check the box next to the recovered file for each and every file that you want to restore. Once you are done, click on the "Recover to Computer" icon which is located on the lower side of your interface on the right-hand side.

Step 4 The time required to restore the recovered photos will depend on the general size of the pictures. All the photos will be saved to your device.

Part 3: How to Backup and Restore Viber Images

In a Smartphone world where valuable data can get lost within a blink of an eye, creating a backup plan should be a priority, not a request. A backup plan is of great importance since it gives you the peace of mind that you deserve. Though many different backup and restore programs are available, dr.fone - iOS Viber Backup & Restore stands out among the rest. The following is a process on how to backup Viber images as well as how to restore Viber photos using dr.fone.

dr.fone - Backup & Restore (iOS)

Backup & Restore iPhone Viber Photos in 5 Munites.

  • One click to backup the whole iOS device to your computer.
  • Support to backup Social apps on iOS devices, such as WhatsApp, LINE, Kik, Viber.
  • Allow to preview and restore any item from the backup to a device.
  • Export what you want from the backup to your computer.
  • No data loss on devices during the restore.
  • Selectively backup and restore any data you want.
  • Supported iPhone 7/SE/6/6 Plus/6s/6s Plus/5s/5c/5/4/4s that run iOS 10.3/9.3/8/7/6/5/4
  • Fully compatible with Windows 10 or Mac 10.13/10.12/10.11.
Available on: Windows Mac
3981454 people have downloaded it

Steps on How to Backup Viber Photos

Step 1 The first and foremost thing to do is to launch dr.fone on your computer. Among all the features, select Backup & Restore.

Backup Interface

Step 2 Connect your iPhone to your computer, go to Social App Data Backup & Restore tab. Then Viber Backup & Restore option will be presented like below.

Backup Prompt Request

Click on Backup to initiate the backup process.


Backup Prompt Request

Step 3 The backup process usually takes some few minutes depending on the amount of data present in your phone. You'll be in a position to see the backup process on your interface as dr.fone scans and backs-up your Viber images.

Step 4 Once the backup process is over, a confirmation message will be displayed. If you want to view your images, just click on the "View it" option.

Viber Backup Process

Step 5 Once you have confirmed that the pictures are properly backed-up, proceed to the next step which is restoring Viber images.

How to Restore Viber Images

Step 1 With your phone still connected to your desktop using its USB cable, click on the "View it" option located below the "Backup" option. Then you will see all Viber chats backup history.

restore Viber images

Step 2 A new interface will open up. It's from this interface that you'll be in a position to restore your images. You can either choose the "Restore to Device" option or the "Export to PC" option. Just click on your preferred option and wait for the restoring process to end.

Restore Point

Step 4 Once the process is over, unplug your iPhone from your computer.

Part 4: Why are my Viber Photos No Longer Available?

In some cases, you may realize that your Viber photos are no longer available in your gallery or when you try to open them; you get a "file not found" message. This may be due to a bug that infected your picture gallery, or the presence of a single corrupted file destroyed the others. If you can no longer find your Viber photos, the only way to recover them or repair them is by using an image fixing software. In this case, we're going to use Stellar Phoenix Repair for JPEG program.

How to Fix Broken Viber Images

Step 1 Launch the program and click on the "Add file" icon located at the center of your interface. The add file icon allows you to choose and add a broken Viber image.

how to fix broken Viber images

Step 2 A list of all your broken files will be listed in the next interface as illustrated below. Choose the Viber photo file that you want to repair by checking the box next to it. Once you are done, click on the "Repair" tab located below your interface on your right-hand side.

start to fix broken Viber images

Step 3 Once you have clicked on the "Repair" icon, a new interface with the repair progress will be displayed. The process usually takes some few minutes to complete so be patient.

fixing broken images

Step 4 Once the repair process is over, you'll get a notification with a list of all your fixed images. You can manually check the saved images just to make sure that your images have been successfully repaired.

fixing broken Viber photos

Step 5 Once you are satisfied, click on the "Save" icon to complete the process. A "save success" message will be displayed. Just like that, your corrupted and broken Viber photos are back to normal.

fix broken Viber photos completed

Program Link: http://www.stellarinfo.com/jpeg-repair.php

Part 5: How to Transfer Viber Photos to SD

Keeping your Viber photos or any other photos under one roof can be a risky venture. Getting yourself an external SD Card can come in very handy especially if you happen to lose your photos. In this section, we're going to take a look at how we can transfer Viber photos to an external SD Card using a file explorer.

N.B.: Keep in mind that the File Explorer version app used in this method may defer from one device to another. Also, make sure that you're operating on iOS 8 and above.

Step 1 For you to move any files from your internal storage to your SD card, you must have the file explorer app. Launch this app in your phone to open its interface as illustrated below. Click on the "File Storage Services" icon.

how to transfer Viber photos to SD

Step 2 Once you have opened the "File Storage" or "Internal Memory" option, a list of all your files and folders from different apps will be displayed. It's from this point that you'll search and select the folder containing the Viber pictures. From the below screenshot, we can try to look at our Viber pictures by selecting the "Pictures" folder.

N.B:. Folder appearance depends on your phone version, the app in use as well as the file explorer version.

start to transfer Viber photos to SD

Step 3 Once you've selected the "Pictures" folder, a list of all your pictures will be displayed. Check the "box" icon next to each and every photo as shown below. Once you have checked your preferred photos, click on the third icon from the left located below the interface. This request will open up a new drop down list. From the list, select the "Move" option.

transfer Viber photos to SD

Step 5 You'll be in a position to see the "Device Storage" and "SD Card" option. Since we want to move the photos to "SD Card" our selection will be the SD Card option. Just check the box next to the pictures option and click on "Move" icon located below the interface and wait. The time required to complete the moving process usually depends on the size of the images selected. Just like that, your Viber photos are safely moved to your SD Card. You can later check them by going through the SD Card.

transfer Viber photos to SD finished

App Link: https://itunes.apple.com/us/app/fileexplorer/id499470113?mt=8

Part 6: Viber Photos Won't Open

When you try to open your Viber photos, and you end up getting an error message, the problem might be lying on the pictures app of your phone. Common causes usually include a recent upgrade or a bug that corrupted your files. Below is a standard method that is commonly employed when images or Viber photos can't open up in an iPhone.

Step 1 Download the iPhoto Library Manager from the iOS store and launch it. Its interface looks like the screenshot below. On top of your interface, you'll be in a position to see the "Add Library" icon located on your left-hand side. Click on it.

fix Viber photos will not open

Step 2 With the "Add Library" icon open, navigate through it and find your Pictures folder or the "iPhoto Library Folder". A drop down list of your pictures will be displayed. Go through the list to find your Viber photos.

Viber photos will not open

Step 3 Once you have located your files, go to the "File" option and select the "Rebuild Library" option.

start to fix Viber photos will not open

Step 4 A new window with rebuild options will open up. Choose and check the box next to the the last option. Click the "Rebuild"button. Switch off your phone and back on.

fix Viber photos will not open finished

Step 5 Open your new library and check for your pictures.

iPhoto Library Manager Program Link: https://www.fatcatsoftware.com/iplm/

From what we've covered in this article, it's my hope that you have learned a thing or two on how to solve Viber image and photo related problems. Next time you encounter such a problem, I hope you'll be in a position to sort it out in a span of minutes if not seconds. As a parting shot, always remember to chat safely and always ensure that your precious Viber images are well secured and safeguarded.

They're downloading

dr.fone - Backup&Restore (iOS)

dr.fone - Backup&Restore (iOS)

Backup data on your iOS devices easily and restore backup files selectively to any device.

dr.fone - Backup & Restore (Android)

dr.fone - Backup & Restore (Android)

Backup data on your Android devices easily and restore backup files selectively to any device.

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