How to Fix Missing WhatsApp Business Catalogs After Moving to iPhone 18
A missing WhatsApp Business catalog after a phone move does not by itself prove that the catalog was deleted. First confirm that the new iPhone is signed in to the same WhatsApp Business account, then preserve the source phone and catalog details while you compare what is available.
Check before rebuilding
- Verify the phone number and business account on the new iPhone.
- Compare the catalog view with the old phone before removing WhatsApp Business from it.
- Save screenshots, item names, prices, images, and product links for any entries that are absent.
- Check whether the missing items are drafts, unavailable items, or published entries before recreating them.
Restore business continuity
Recreate only the entries that remain unavailable after the account check, using your saved source details. Tell customers that a catalog is being refreshed if they need an item immediately, and keep any existing order records outside the catalog available. Avoid starting another migration until you know which business data is actually missing.
If you want a separate computer-based WhatsApp transfer or backup workflow, Dr.Fone - WhatsApp Transfer provides a dedicated option for WhatsApp data.
