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Not Receiving Emails on iPad? 5 Easy Fixes 2024

May 29, 2024 • Filed to: Mobile Repair Solutions • Proven solutions

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Do you have an iPad but can't receive emails on it? If so, then you don't have to worry anymore. This blog post is here to help! We'll discuss five easy solutions that will keep your inbox back up and running in no time. As the technological world continues to evolve, so does email troubleshooting for those using iPads.

In this article, we'll walk through step-by-step solutions that can help restore any lost or missing emails from your device with ease. Whether you're a tech guru or just starting, these fixes should leave your iPad humming again soon enough.

So, let's get started.

Part 1. Some Tips You Should Keep in Mind

Before discussing the solutions, there are some important tips to keep in mind. Read on the following points to get a clear understanding:

1. iCloud/iTunes can't back up your emails

It's important to note that iCloud and iTunes won't back up emails stored on your iPad. If you're using an email service like Gmail or Yahoo, those services will retain all your emails on their servers.

not receiving emails on ipad

However, if you're using a POP3 protocol for receiving and sending emails, those messages will not be backed up by iCloud or iTunes. This means that if you accidentally delete a message, it is likely gone forever unless you use an external backup solution.

2. An Internet connection is required

An internet connection is essential for emails to be delivered to your iPad. Without an active internet connection, incoming messages will not reach your device. As the iPad relies heavily on Wi-Fi or cellular data connections, any disruption in these will prevent emails from being sent and received.

cannot get mail on ipad

If you are having difficulties connecting to a Wi-Fi network, you can try toggling the Airplane mode option on and off. This will reset your iPad's connection settings and help restore a lost internet connection. Additionally, ensure that your cellular data plan is active if you use a mobile device.

3. Contact the email service provider

If you've tried the solutions mentioned above but are still not receiving emails on your iPad, it's time to contact the email service provider. Most providers offer technical support and can assist in troubleshooting any issue related to accessing emails from a mobile device.

cant get email on ipad

For example, if you're using Gmail, you should check out their FAQ page for any known issues related to not receiving emails on the iPad. If you can't find any information, you should contact their customer support team and provide details about your problem. Also, include a screenshot of any error messages you get while trying to access emails from the iPad.

This way, they'll be able to pinpoint the issue and provide you with a comprehensive solution.

4. Check if your email address and password are correct

The not receiving emails on your iPad may be due to incorrect login credentials. It's easy to accidentally enter wrong information when signing up for a new email account or resetting an existing one. To check if this is the case, ensure that the email address and password you're using to access your inbox are correct. If not, try resetting your password by visiting the email provider's website and following their instructions.

not receiving emails on ipad

Once you have updated the login info, open your iPad Mail app and see if it is receiving emails. Also, ensure not to save the wrong information on your device, as this can lead to further issues.

5. Check your email notification settings

The not receiving emails on your iPad might be due to incorrect notification settings. The notifications must be enabled for emails to show up on your device. To check this, open the Settings app and tap Mail > Notifications. From there, ensure that the 'Allow Notifications' option is switched to On. Additionally, you can also customize the notification settings to match your preferences.

cannot get mail on ipad

For instance, you can receive an alert whenever a new message arrives or only when emails are sent from specific contacts.

Tips: Struggling with your iPad not receiving emails? Skip the complicated steps and tech jargon — Dr.Fone - System Repair (iOS)!

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Part 2. 7 Ways to Fix Not Receiving emails on iPad

So if you have tried the above-given tips and still not receiving emails on your iPad, don't worry. Here are seven ways to fix not receiving emails on iPad.

1. Use another device to log in to your Mail app

If you are not receiving emails on your iPad, try logging in to your Mail app account with another device. This is an easy way to check whether or not the issue lies within the device. If you can access your emails on a different device and not on your iPad, then there is most likely an issue with the settings of the Mail app itself.

cant get email on ipad

In order to do this, open the Mail app on your other device and log in with the same email address and password you use on your iPad. If you cannot successfully access your emails, there's likely a problem with the account or its login credentials. In this case, contact your email service provider for further assistance.

If you can access your emails with your other device, the issue is not with the account itself and could be related to a setting in the Mail app on your iPad. In this case, try going through each setting and ensuring it is correctly configured. If not, try resetting them or re-entering the information.

2. Refresh your Mail app

Sometimes not receiving emails on your iPad can be caused by a glitch in the Mail app. To fix this, try refreshing the app by sliding down. Additionally, try restarting your device to see if that helps as well.

not receiving emails on ipad

3. Restart your Mail app

If not receiving emails on your iPad is caused an issue with the Mail app itself, then restarting it might be able to fix it. To do this, double-click the Home button and swipe up on the Mail app card. This will force-quit the app and allow you to re-open it again. If this doesn't work, try deleting and reinstalling the Mail app.

cannot get mail on ipad

4. Enable Background App Refresh

Sometimes not receiving emails on your iPad can be caused by not having Background App Refresh enabled.

cant get email on ipad

Ensure that not receiving emails on your iPad is not due to the Mail app not running in the background; make sure that the Background App Refresh option is enabled. To check this, go to Settings > General > Background App Refresh and tap it On. This will allow the app to keep running in the background so that emails can be received even when not actively using the app.

5. Delete and add a new email account

If not receiving emails on your iPad is not due to any of the above settings, it could be caused by a problem with the email account itself. In this case, try deleting and re-adding the email account from within the Mail app.

not receiving emails on ipad

To do this, open Settings > Accounts & Passwords and delete the desired email account. Then, go back to the Mail app and add the new account again. This should solve any issues with not receiving emails on your iPad.

6. Click "Push" in "Fetch New Data"

If not receiving emails on your iPad is not due to any of the above settings, it could be caused by a problem with the "Fetch New Data" option.

cannot get mail on ipad

To check this, open Settings > Accounts & Passwords and tap "Fetch New Data." From here, make sure that the "Push" option is checked. This will ensure that emails are sent to your device when you open the Mail app and when they arrive in your inbox.

7. Reinstall your Mail app

Most of the time, not receiving emails on your iPad is not due to any of the above settings and could be caused by a problem with the Mail app itself. To fix this, try uninstalling and reinstalling the app. This should solve any issues not related to the account or its settings.

cant get email on ipad

Part 2. Quick Fix for Cannot Get Mail on iPad

Well, if you have tried all the above-given fixes and still can't get email on your iPad, then we have a bonus solution for you. This solution is not only simple but also helps you to get rid of all the issues quickly.

Let's get to know more about it.

Dr.Fone-System Repair

If you cannot get mail on iPad after trying everything, the problem may be with the device itself. There might be a software glitch, or you may have configured your device in an incorrect way. Either way, Dr.Fone-System Repair (iOS) helps you to solve all iOS-related issues quickly and easily. With this software, you can fix not receiving emails on your iPad and various other system-related issues, such as app crashes, being stuck in recovery mode, etc.

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So, all you have to do is follow the steps given below and quickly fix not receiving emails on your iPad.

  1. First, download the Wondershare Dr.Fone-System Repair application from its official website. After that, install and launch the application on your computer.
  2. Now you will see an easy-to-use interface, so click on System Repair and then choose iOS and iOS Repair step by step.

cant get email on ipad

  1. Select Standard Repair from the two options as you look forward to retaining the data during the process.

not receiving emails on ipad

  1. After that, choose the Standard Repair option. You will see instructions on the screen about connecting your iPad to the computer. So follow those instructions carefully and connect your iPad to the computer with the help of Apple's Lightning Cable.

cant get email on ipad

  1. After successfully connecting your iPad, you will have to choose the right firmware for your iPad. After choosing, the system will start downloading the firmware, and you will have to wait a while. Once the firmware is downloaded, you must hit the Repair Now button and wait for the process to be completed.

cannot get mail on ipad

This is how you can quickly and easily fix not receiving emails on your iPad with the help of the Dr.Fone-System Repair application. So if you cannot get mail on your iPad, try this solution and save yourself from all the hassle of manual troubleshooting.

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The Bottom Line

So, these are the solutions you can use to fix not receiving emails on your iPad. We hope that this guide was helpful and that you were able to fix the issue quickly.

You can try any of the fixes listed above to fix your iPad, but if you are in a hurry and want to save time on the wrong solutions, then you should go for the Dr.Fone-System Repair (iOS) application. This helps you fix not receiving emails on your iPad and other system-related issues quickly and easily. So, if you want to save time and ensure the issue is fixed quickly, this is the best solution for you.

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