iPad Not Receiving Emails? 12 Proven Fixes for 2025 (Easy Guide)

Part 1. Some Tips You Should Keep in Mind

Before discussing the solutions, there are some important tips to keep in mind. Read on the following points to get a clear understanding:

1. iCloud/iTunes can't back up your emails

Keep in mind that iCloud and iTunes do not create backups of the emails stored directly on your iPad. However, if you’re using popular services like Gmail, Yahoo, or Outlook, your messages remain safely stored on their servers. This means that even if your iPad not receiving emails properly or some messages seem missing, you can usually recover them by re-adding your account or syncing again with the server.

However, if you're using a POP3 protocol for receiving and sending emails, those messages will not be backed up by iCloud or iTunes. This means that if you accidentally delete a message, it is likely gone forever unless you use an external backup solution.

2. An Internet connection is required

A stable internet connection is crucial for receiving emails on your iPad. If your Wi‑Fi or cellular data is weak or disconnected, new messages won’t be delivered to your device. Often, connection issues are a leading cause of an iPad not receiving emails, so checking your network settings or resetting your connection can quickly resolve the problem and restore normal email syncing.

If you are having difficulties connecting to a Wi-Fi network, you can try toggling the Airplane mode option on and off. This will reset your iPad's connection settings and help restore a lost internet connection. Additionally, ensure that your cellular data plan is active if you use a mobile device.

3. Contact the email service provider

If you've tried the solutions mentioned above but are still not receiving emails on your iPad, it's time to contact the email service provider. Most providers offer technical support and can assist in troubleshooting any issue related to accessing emails from a mobile device.

For example, if you're using Gmail, you should check out their FAQ page for any known issues related to not receiving emails on the iPad. If you can't find any information, you should contact their customer support team and provide details about your problem. Also, include a screenshot of any error messages you get while trying to access emails from the iPad.

This way, they'll be able to pinpoint the issue and provide you with a comprehensive solution.

4. Check if your email address and password are correct

One common reason for an iPad not receiving emails is entering incorrect login credentials. A mistyped email address or password can block access to your inbox. Double-check your details, and if needed, reset your password directly through your email provider’s website to restore access.

Once you have updated the login info, open your iPad Mail app and see if it is receiving emails. Also, ensure not to save the wrong information on your device, as this can lead to further issues.

5. Check your email notification settings

Another reason for an iPad not receiving emails could be incorrect notification settings. If email alerts are disabled, new messages may not appear. Go to Settings > Mail > Notifications and ensure “Allow Notifications” is enabled. You can also customize alerts to fit your preferences.

For instance, you can receive an alert whenever a new message arrives or only when emails are sent from specific contacts.

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Part 2. 7 Ways to Fix Not Receiving emails on iPad

So if you have tried the above-given tips and still not receiving emails on your iPad, don't worry. Here are seven ways to fix not receiving emails on iPad.

1. Use another device to log in to your Mail app

If your iPad not receiving emails issue continues, try signing into your email account from another device. If emails load elsewhere but not on your iPad, the problem likely comes from your Mail app settings and may require adjustments.

In order to do this, open the Mail app on your other device and log in with the same email address and password you use on your iPad. If you cannot successfully access your emails, there's likely a problem with the account or its login credentials. In this case, contact your email service provider for further assistance.

If you can access your emails with your other device, the issue is not with the account itself and could be related to a setting in the Mail app on your iPad. In this case, try going through each setting and ensuring it is correctly configured. If not, try resetting them or re-entering the information.

2. Refresh your Mail app

Sometimes not receiving emails on your iPad can be caused by a glitch in the Mail app. To fix this, try refreshing the app by sliding down. Additionally, try restarting your device to see if that helps as well.

3. Restart your Mail app

If your iPad not receiving emails problem is linked to the Mail app, restarting it may help. Simply force-quit the Mail app by swiping it away, then reopen it. If the issue persists, consider deleting and reinstalling the Mail app for a fresh setup.

4. Enable Background App Refresh

Sometimes not receiving emails on your iPad can be caused by not having Background App Refresh enabled.

Ensure that not receiving emails on your iPad is not due to the Mail app not running in the background; make sure that the Background App Refresh option is enabled. To check this, go to Settings > General > Background App Refresh and tap it On. This will allow the app to keep running in the background so that emails can be received even when not actively using the app.

5. Delete and add a new email account

If your iPad not receiving emails issue isn’t related to settings, the problem may come from the email account itself. In this case, remove the account from the Mail app and add it back to refresh the connection.

To do this, open Settings > Accounts & Passwords and delete the desired email account. Then, go back to the Mail app and add the new account again. This should solve any issues with not receiving emails on your iPad.

6. Click "Push" in "Fetch New Data"

If not receiving emails on your iPad is not due to any of the above settings, it could be caused by a problem with the "Fetch New Data" option.

To check this, open Settings > Accounts & Passwords and tap "Fetch New Data." From here, make sure that the "Push" option is checked. This will ensure that emails are sent to your device when you open the Mail app and when they arrive in your inbox.

7. Reinstall your Mail app

Most of the time, not receiving emails on your iPad is not due to any of the above settings and could be caused by a problem with the Mail app itself. To fix this, try uninstalling and reinstalling the app. This should solve any issues not related to the account or its settings.

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Part 2. Quick Fix for Cannot Get Mail on iPad

Well, if you have tried all the above-given fixes and still can't get email on your iPad, then we have a bonus solution for you. This solution is not only simple but also helps you to get rid of all the issues quickly.

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If you still face the iPad not receiving emails issue after trying all fixes, the problem may lie within the device itself—such as a software glitch or misconfiguration. A reliable tool like Dr.Fone-System Repair (iOS) can help resolve iOS issues, including email problems, app crashes, or being stuck in recovery mode.

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So, all you have to do is follow the steps given below and quickly fix not receiving emails on your iPad.

• Step 1: First, download the Wondershare Dr.Fone-System Repair application from its official website. After that, install and launch the application on your computer.
• Step 2: Now you will see an easy-to-use interface, so click on System Repair and then choose iOS and iOS Repair step by step.

• Step 3: Select Standard Repair from the two options as you look forward to retaining the data during the process.

• Step 4: After that, choose the Standard Repair option. You will see instructions on the screen about connecting your iPad to the computer. So follow those instructions carefully and connect your iPad to the computer with the help of Apple's Lightning Cable.

• Step 5: After successfully connecting your iPad, you will have to choose the right firmware for your iPad. After choosing, the system will start downloading the firmware, and you will have to wait a while. Once the firmware is downloaded, you must hit the Repair Now button and wait for the process to be completed.

This is how you can quickly and easily fix not receiving emails on your iPad with the help of the Dr.Fone-System Repair application. So if you cannot get mail on your iPad, try this solution and save yourself from all the hassle of manual troubleshooting.

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The Bottom Line

So, these are the solutions you can use to fix not receiving emails on your iPad. We hope that this guide was helpful and that you were able to fix the issue quickly.

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