[Fixed] iPod is Stuck in Disk Mode? 5 Effective Methods Are Here

Jun 14, 2024 • Filed to: Mobile Repair Solutions • Proven solutions


Query: "I turned on my iPod to use it, but instead of opening the main page like normal, the screen shows the OK to Disconnect term. What to do to resolve this?"

If you see this prompt at the bottom of the screen and a check sign with "Disk Mode" at the top, it signifies your iPod Touch is stuck in Disk Mode. The interface does not come in view or is usable at this point, and iTunes restore does not work either. This makes doing any activity on the device difficult afterward, so follow the right instructions to fix it.

Let's discuss what they are now.

ipod buttons to press for reset

Part 1. Why is My iPod Suddenly Stuck in Disk Mode?

In case the iPod Classic or iPod Nano device stops responding, showcases the Apple logo continuously, or cannot activate at startup, running it in Disk Mode is the way to go. However, in some cases, the device gets locked in Disk Mode, like when one tries to connect the device to iTunes on a PC, etc.

Here are the common reasons for this issue.

  • Low battery - If the battery of the iPod is not charged well, it can show issues like the iPod touch being stuck in Disk Mode (touch controls, not the model version).
  • Defective hard drive condition - Certain iPod types, like the Classic version, have faulty hard drives. That can cause the iPod Classic Disk Mode to get stuck problem.
  • Old device models with uneven controls - The placement of certain parts can get defective in an older model. So, carefully handle the iPod, like not touching the Click Wheel with the Select button and keeping the device on a flat surface.

Part 2. How to Fix iPod Stuck in Disk Mode?

Consider your device model if you see the iPod device not getting out of the Disk Mode and the "OK to disconnect" term comes up. Then, carry out the relevant steps regarding how to get the iPod out of Disk Mode in that context.

Method 1. Retry Your iPod with Another USB or FireWire

Sometimes, the iPod device gets stuck in Disk Mode after activating it because of a faulty wired connection. Low-powered USB ports do not recognize iPod devices sometimes. In that case, replacing the USB and trying the device on another FireWire or USB 2.0 port should work.

How to Proceed?

Sync the iPod device to another USB for a PC connection. This does not relate to the USB port connection with the hub/keyboard.


  • This is a temporary fix if the USB port is defective.
  • It does not work with a USB port with low power.

Method 2. Reset Your iPod

If you see the iPod device stay in Disk Mode, you should reset all device settings. There is multi-touch display functionality for iPod Nano 6th and 7th Generation versions. So, you must use separate steps related to the build of this device.

1. iPod Nano (7th Generation):

The process relates to 7th Generation iPod Nano devices with touch controls. Here, the Sleep/Wake button is at the lower side of the device at the front.

How to Proceed?

Step 1: Press your fingers down on the Home and Sleep/Wake buttons together.

Step 2: Keep holding on until the Apple logo comes up.

Step 3: After seeing the Apple logo, press the Volume Up and Down buttons together. The device will enter Disk Mode.

press down volume up down

2. iPod Nano (6th Generation):

The 6th Generation iPod Nano devices are smaller versions with multi-touch functionality for device controls.

How to Proceed?

Step 1: Hold the Sleep/Wake button and the Volume Down button simultaneously with your fingers.

Step 2: When the Apple logo comes up, let go of the Sleep/Wake button and hold down on the Volume Up button alongside Volume Down button this time.

let go of sleep wake button

3. iPod Models with a Click, Touch, or Scroll Wheel:

If you see iPod Mini Disk Mode or on other devices like iPod Nano (5th generation and older versions), iPod Photo, iPod Video, or iPod Classic versions, you have to handle the click-wheel mechanism. In these devices, the controls are available on the wheel. On the other hand, some iPod devices have a scroll wheel or touch functionality.

To handle steps related to iPod Classic Disk Mode on these devices, you have to handle the buttons like Menu, Previous, Next, or Play/Pause around or on top of the wheel.

How to Proceed?

Step 1: Check that the battery charge in the iPod device is intact.

Step 2: Slide the switch for Hold functionality to ON or OFF.

Step 3: Press the buttons to reset the iPod based on its mechanism:

  • iPods with Click Wheel

Press down and hold the Center + Menu buttons without touching the wheel > Upon seeing the Apple logo, release the buttons > Press down and then hold the Play/Pause + Center buttons till you see Disk Mode.

press down play pause center

  • iPods with Scroll/Touch Wheel

Tap on Play/Pause + Menu buttons and hold down till the Apple logo is visible > Let the button go and press down on Previous + Next buttons and hold until you enter Disk Mode.

press down previous next

Step 4: Link the iPod device to the PC until you see the "Don't Disconnect" prompt appear. Then, eject the device in iTunes and disconnect it.


  • You must first check the device model since the process does not work the same for all iPod versions.
  • Data loss is possible if you are using the wrong steps.

Method 3. Restart Your Computer

One of the best steps you can take when the iPod device locks down in Disk Mode is rebooting the PC device. After a short wait, turn the computer on again and check to see if all the latest updates are available.

Method 4. Restore Your iPod with iTunes [Data Loss]

Sometimes, iPod users activate their iTunes account to download and transfer songs directly to the media player device. So, you can use this account to restore all data after the Disk Mode-related issue. However, data gets overwritten in this process.

How to Proceed?

Step 1: Update your account to the newest iTunes version. Note: On a Mac with macOS Catalina or later, open the Finder.

Step 2: Then, connect the iPod to your computer.

Step 3: Go to the iTunes application on your desktop and choose Device from the top left.

Step 4: Make sure you're signed out of Find My iPod. Then Click Restore iPod. After your iPod restores to factory settings, it restarts. Now you can set it up as new.

click restore


  • Users lose their data if they do not back up to their PC.
  • The steps to fix the Disk Mode problem require a constantly active internet connection and are complex for users.

Method 5. Get Your iPod out of Disk Mode with a Professional iOS Repair Tool [Data Retain]

The best solution for iPod Disk Mode restore process without affecting the data or complex steps is utilizing a robust professional iOS repair tool. The best in the market in this context is Dr.Fone - System Repair (iOS), for all-around and simple system fixing.

safe Downloadsafe & secure

With this tool, you can connect your iPod device to the PC and take a few simple steps to repair the error affecting it. It scans your device fully and allows you to select which data to restore.

Best Features:

  • Works on different iPhones/iPads (up to iOS/iPadOS 16) and iPod devices (older ones like iPod Mini and newer ones like iPod Touch).
  • No overwriting during repairs.
  • Few steps to fix iPod Disk Mode and 150+ more issues.
  • Upgrade iOS or downgrade it without an iTunes connection necessary.

How to proceed?

Step 1: Launch Dr.Fone - System Repair (iOS) app after downloading and open the System Repair tab > iOS. Go to iOS Repair.

go to ios repair

Step 2: The iPod Disk Mode issue falls under the "iOS Mode Stuck" category > Repair Now.

repair now

Step 3: Choose Standard Repair, as it preserves data while repairing the device. Next, tap the Trust icon and press "Enter Recovery Mode".

press enter recovery mode

Step 4: Follow the next instructions to activate Recovery Mode safely. The software will detect the mode change immediately afterward.

activate the recovery mode

Step 5: Next, download the correct iOS firmware and wait for it to install and verify. Press Repair Now > Done.

press repair now

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Part 3. FAQs About Disk Mode on iPod

  1. What is Disk Mode on My iPod?

The Disk Mode is useful for booting iPod in a separate mode when there are issues like an unresponsive iPod, startup not completing, and such system issues.

  1. Does iPod Touch Have Disk Mode?

No, the Disk Mode feature is unavailable on iPod Touch device models.

  1. How to Set My iPod Classic to Disk Mode and Stay in Disk Mode?

If you want to put your iPod Classic in Disk Mode, follow these steps:

Step 1: You must hold down the Select and Menu buttons continuously for around 6 seconds.

hold down select and menu buttons

Step 2: When it resets and the Apple logo comes up, press the Select and Play buttons down for 6 seconds.

  1. Why is My iPod Classic Stuck on 'Do Not Disconnect' and How to Fix It?

The iPod Classic device may appear stuck on the 'Do Not Disconnect' screen because of the following:

  • Defective device
  • Outdated firmware or iTunes
  • Defective or outdated HDD or storage

The best solution is to upgrade the iTunes connection > this will automatically upgrade iPod too. Or, use a third-party iOS system repair tool like Dr.Fone - System Repair (iOS) to fix the iOS Mode Stuck issue through Standard Repair. See the detailed steps to follow the right sequence.

through standard repair


Indeed, the iPod device can get stuck on Disk Mode due to varying issues. Depending on the device type, reset the device, or use other solutions like restoring data via iTunes. The best solution with zero data loss potential is Dr.Fone - System Repair (iOS).

The software can fix many issues, including the iOS device getting locked in Disk Mode. You can refer to the review on other iPod issues to know more about other solutions.

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James Davis

staff Editor

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