Spotify Keeps Crashing: A Complete List of Fixes You Can Use in 2024

Jun 05, 2024 • Filed to: Mobile Repair Solutions • Proven solutions


spotify logo

Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.

In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.

Part 1. Why Spotify Keeps Crashing

spotify crashing problem

Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.

Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.

Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.

Part 2. Spotify Keeps Crashing: Best Fixes

As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.

1. Fix the Spotify Closing Issue by Repairing Your System

The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.

If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.

Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:

    • Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
    • Step 2: Go to the Toolbox section and select System Repair.

select system repair in wondershare dr.fone

    • Step 3: Choose the Android

pick android in wondershare dr.fone

    • Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.

start system repair in wondershare dr.fone

    • Step 5: Select the Brand,Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.

select your android model in wondershare dr.fone

    • Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
    • Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
    • Step 8: The program will automatically download once you put the phone in Download Mode.

downloading firmware in progress

    • Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.

fix your android in wondershare dr.fone

    • Step 10: Type “000000” in the dialog box and click Confirm.

confirm system repair in wondershare dr.fone

    • Step 11: That will start the system reparation, which you can follow on the screen.

android system repair in progress

    • Step 12: Once it finishes, click Doneto complete the system repair.

completed android system repair in wondershare dr.fone

There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.

The steps for entering Download Mode on an Android phone with the Home button are as follows:

enter download mode with the home button

  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
  • Step 3: Press the Volume Upbutton to enter Download Mode.

The steps for entering Download Mode on Android devices without the Home button are as follows:

enter download mode without the home button

  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
  • Step 3: Press the Volume Upbutton to enter Download Mode.

2. Force-Close the App

You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:

    • Step 1: Try opening Spotify.
    • Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.

recent apps on android

  • Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
  • Step 4: Try opening Spotify again.

3. Re-Login to Your Spotify

The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:

    • Step 1: Open Spotify.
    • Step 2: Tap Settingsin the upper right corner.

settings in spotify

    • Step 3: Scroll to the bottom of the settings and tap Log Out.

log out of spotify

    • Step 4: Tap Log In.

log into spotify

    • Step 5: Enter your login credentials.
    • Step 6: Tap Loginagain, and you’re in.

re-login to spotify with your credentials

4. Restart Your Device

Another way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the device, but they’re mostly the same. Follow these steps to restart your device:

    • Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
    • Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.

restart android to fix spotify crashing

5. Set Up Your Time and Date

Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:

    • Step 1: Open Settingson your Android.
    • Step 2: Go to Systemor General Management (depending on your Android model).
    • Step 3: Go to Date and Time.
    • Step 4: Tap Set Dateand set the correct date.

set date on android

    • Step 5: Go to Set Timeand set the right time.

set time on android

6. Update Your System Software

Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:

    • Step 1: Open Settings.

settings on your android

    • Step 2: Go to System or About Phone.

about phone to find system update

    • Step 3: Select System Update.
    • Step 4: If there’s an available update, tap

install system update on android

7. Update Your App

If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:

    • Step 1: Go to the Play Store.

play store on android

    • Step 2: Search and open Spotify in the Play Store.
    • Step 3: Tap Update

update spotify on android

8. Free up Storage

Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:

    • Step 1: Open
    • Step 2: Go to Device Maintenance > Storageor go directly to Storage.

storage in settings on android

    • Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.

available storage on android

  • Step 4: Then, you can go ahead and clear as much space as you can.

9. Reinstall Spotify

There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:

    • Step 1: Find the Spotify app on your Android.
    • Step 2: Hold the app icon.
    • Step 3: Then, press Uninstall.

uninstall spotify on android

    • Step 4: Press OK.
    • Step 5: Then, open the PlayStore and find Spotify.
    • Step 6: Tap Installto reinstall the app again.

reinstall spotify on android

  • Step 7: Once it installs, log in to test if it’s working.

10. Check if Spotify Is Down

If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:

    • Step 1: Open your web browser.
    • Step 2: Type “Is Spotify down” in the search bar.

search if spotify is down

    • Step 3: You’ll see several websites that check real-time app servers and if they’re down.

spotify server up or down

  • Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.

11. Clear the Cache

When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:

    • Step 1: Open Settings.

settings on android

    • Step 2: Go to Apps.
    • Step 3: Find Spotify and tap it.

spotify in settings on android

    • Step 4: Tap Storageor Storage usage.

spotify storage usage on android

    • Step 5: Tap Clear Cache.

clear spotify cache on android

safe Downloadsafe & secure


If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.

We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.

Alice MJ

staff Editor

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