How to Fix Unfortunately, Contacts Has Stopped Error on Android

Sep 27, 2024 • Filed to: Mobile Repair Solutions • Proven solutions

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Are you experiencing the frustrating "Contacts has stopped" error message on your Samsung or Android device? This alarming notification can be a significant source of stress, as our native contacts app stores all our vital connections and is frequently accessed by users. A malfunctioning contacts app can be a major inconvenience, causing concern and disrupting our daily communication.

The 'Contacts has stopped' error can strike at any moment, whether you're launching the app, searching for a specific contact, or when another application attempts to access your contacts list. This frustrating issue can be a major obstacle, disrupting your workflow and causing inconvenience. To tackle this problem head-on, you'll need to employ a range of effective solutions that target the root cause of the contacts app crashes.

Part 1: Get Android system fixed in one click

When it comes to resolving the 'Contacts has stopped' error on Android devices, we're always on the lookout for a quick and hassle-free solution. With numerous tips and tricks available, it can be overwhelming to determine the most effective approach. However, what if the issue is rooted in a firmware problem? In such cases, manual methods may fall short. This is where Dr.Fone - System Repair (Android) comes in - a powerful tool that offers a 100% solution to a wide range of Android issues, including app crashes, black screen of death, and more. Leveraging advanced technology, this system repair tool is designed to combat even the most complex problems with ease.

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Dr.Fone - System Repair (Android)

Fix Contacts app crashing on Android in one click

  • Incorporates with 1-click technology to resolve any issues occurring in your Android phone. Black screen of death, app crash, system crash, faulty issues etc.
  • fone – Repair (Android) interface is extremely simple for users and lays functionalities aptly.
  • One of its kind software with highest success rate in the market.
  • Fully compatible with all kinds of Android phones, models, as well as the popular carrier.
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Available on: Windows
3981454 people have downloaded it

In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.

Step 1: Load program and draw connection of device

Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.

contacts stopping on samsung - download the tool

Step 2: Opt for Android Repair option

You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.

contacts stopping on samsung - android repair

Step 3: Key in device information

From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.

contacts stopping on samsung - enter info

Step 4: Download Firmware package

Just follow the on-screen steps for booting your Android phone into download mode. Then, hit the “Next” button to p­­roceed with downloading the most suitable firmware package for your Android device.

contacts stopping on samsung - download firmware

Step 5: Repair Android phone

Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.

contacts stopping on samsung - start android repair

Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”

2.1 Restart Android system

Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.

  1. Get hold of your Android system and long press the power button.
  2. This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.
contacts app stopping - retart android

Now, your device will quickly reboot the device. Once, the device regains its normal state, check whether the issue is coming again or not.

2.2 Clear cache and data of Contacts app

The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Android phone. Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-

    1. First of all, go to “Settings” application from the app drawer or from the notification panel.
    2. Now, surf and select for “Applications” or “Apps & notifications”.
    3. Here, you need to browse for “Contacts” app and open it.
    4. On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.
contacts app stopping - clear cache

2.3 Wipe cache partition

The cache memory, comprising temporary files generated by the firmware, can often become a hindrance to the smooth functioning of the contacts app on Android devices. Over time, these cache files can accumulate and become corrupted, leading to performance issues and errors, including the 'Contacts has stopped' error. Clearing the cache memory can be an effective solution to resolve these problems and improve overall device performance. However, manually wiping down the cache memory can be a tedious and time-consuming process.

    1. From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
    2. In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
    3. Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
    4. Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
    5. Finally, push the “Power” key to give consent to the selection.
contacts app stopping - wipe cache partition
  1. After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the device.

2.4 Disable Google+ app

Identifying the root cause of a problem can be a daunting task, especially when it comes to troubleshooting app crashes. However, a common culprit often overlooked is the overloading of the Google+ application, which can have a ripple effect and directly impact the performance of the Contacts app, leading to crashes and errors. In such cases, disabling the Google+ application can be a simple yet effective solution to resolve the issue and restore stability to the Contacts app.

  1. First of all, visit “Settings” from your Android phone.
  2. In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
  3. From the application main page, you can choose to do either of the methods:
    • Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
    • Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.

There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.

contacts app crashing - clear google+ cache

2.5 Update your device software

Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.

  1. First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
  2. There, you need to tap over “Software Update”.
contacts app crashing - check updates

The device will now check whether there are any updates available for your device. If yes, then update application right away.

2.6 Reset App Preferences

As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.

  • Launch “Settings” app and surf for “Apps” or “Applications” option on your Android device.
  • Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
  • At last, just select “Reset default apps”.
contacts app not responding - reset preferences

2.7 Delete voicemail

Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Samsung. If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.

  1. Start with, launching the “Google Voice” app.
  2. From there, duly opt for “Voicemail”.
  3. Just click on the press menu option and at last select “Delete” option.

2.8 Uninstall the downloaded apps

Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.

  • On your Android phone, just go to “Home” screen and tap on “Apps” icon.
  • Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
  • After that, tap on “Menu icon” which will showcase the apps installed on device.
  • Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).

Now, check whether you’ve fought the battle with the problem or not.

contacts app not responding - delete app

2.9 Reset to Factory Settings

If none of the aforementioned methods resolve the issue of the Contacts app not opening, it's likely that your device is experiencing a more complex internal problem, such as a software crash or system glitch. In this scenario, a simple troubleshooting step may not be enough to fix the issue, and a more drastic measure may be necessary. This is where performing a factory reset can be a viable solution. By resetting your device to its factory settings, you'll essentially be wiping the slate clean, removing all installed apps, settings, and data, and restoring your device to its original state. While this may seem like a drastic measure, it can often resolve underlying software issues that are causing the Contacts app to malfunction.

Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.

  • Just go to “Settings” and surf and select “Backup & Reset” option.
  • You need to toggle on the option for performing the backup on your Google account.
  • Then, tap on “Reset” button and then tick mark the option for resetting your phone.
contacts app not responding - factory settings

Alice MJ

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