Jul 12, 2024 • Filed to: Mobile Repair Solutions • Proven solutions
"Unfortunately android.process.media has stopped."
This error prompt has been appearing a lot lately in my Galaxy Note 3 (International 3G). And I think this is the process which handles the sync process Internal storage so that apps can stay updated of stored Items into Internal Storage. Since there is no Images and Videos in Gallery app and no music files in Samsung Music, The android process error maybe the cause of the problem. Please tell me if there is any solution to this.
Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.
Part 1. Why this error pops up?
There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:
- 1. Moving from one custom ROM to another can cause this error to occur
- 2. A failed firmware upgrade may also be to blame
- 3. A virus attack can also result in this error among many others
- 4. Restoring apps via a Titanium backup is also a major cause
- 5. Failure of certain apps such as the download manager and the media storage
Part 2. Back up your Android Data First
It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Android device. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .
Wondershare Dr.Fone
Flexibly Back up and Restore Android Data
- One-click to back up Android data to the computer.
- Preview and selectively restore the backup to any Android device.
- Supports 8000+ Android devices.
- There is no data lost during backup, export, or restore.
Follow the steps below to learn how to back up your phone in steps.
- Step 1. Download, install, and run the program
Click the "Start Download" button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.
- Step 2. Connect your device
Then connect your device to the computer and make sure that it can be recognized by your computer. Then click on "My Backup" on Dr.Fone.
- Step 3. Begin to backup
When your device is displayed on the window of the program, click "Back Up Now " to begin. The rest will be done by the program.
Part 3. How to Fix "Android. Process. Media" Error?
With a full backup of your Android device, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.
Method 1: Ensure app and system updates
Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.
- Step 1. Visit the Google Play Store to check for available app updates.
- Step 2. In "Settings," go to "System" > "Software Update" to check for system updates.
Method 2: Reset app preferences
App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.
- Step 1. Go to "Settings" on your device.
- Step 2. Access "Apps".
- Step 3. Tap the menu icon in the upper-right corner and select "Reset App Preferences".
Method 3: Clear the cache and data on your device
- Step 1. Go to Settings> Applications> Manage Applications and find the Google Services framework.
- Step 2. Next, find Google Play from the same Manage Applications page.
- Step 3. Tap on it and then Tap on clear cache.
- Step 4. Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK.
- Step 5. Next you need to open Google Play and when presented with an error, click OK.
- Step 6. Turn off the device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.
Method 4: Check Google Sync & Media Storage settings
- Step 1. Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.
- Step 2. Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable.
- Step 3. Use the same method as above to clear the Download Manager data.
- Step 4. Turn off your device and then turn it on.
This Should clear the error message for good.
Method 5: Boot your device into safe mode
Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the "Android process media keeps stopping" error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.
Method 6: Fix the error by using a dedicated repair tool
Dr.Fone - System Repair (Android)
Fix Android process media has stopped issue in one click
- Fix all Android system issues like black screen of death, won't turn on, system UI not working, etc.
- Industry's 1st tool for one-click Android repair. Without any data loss.
- Supports all the new Samsung devices like Galaxy S8, S9, S22, etc.
- Step-by-step instructions provided. No technical skills required.
- Step 1. Connect your Android device
After launching Dr.Fone, click on "System Repair" from the main window.
Then connect your Android device with the correct cable and choose "Android" > click "Start".
In the device information interface, remember to select the correct information. Then confirm the warning and click "Next". To confirm the Android repair may erase all data on your device, you need to type in "000000" to proceed.
- Step 2. Repair your Android device in Download mode.
Read and follow the guide here to boot your Android device in Download mode.
Then click "Next" to start downloading the firmware. It may take a while, so you could have a cup of coffee to wait for the repair process completed.
Method 7: Factory Reset your device
If the above steps fail, you might need to perform a factory reset. A factory reset restores the device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.
Method 8: Seek Manufacturer Support
If the problem persists after trying the above steps, it could be related to specific device or software issues. It's advisable to contact your device manufacturer's support team for more detailed guidance and assistance.
It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.
Android Stopped
- Apps Keep Stopping
- 1. Make Instagram Work Properly
- 2. Fix App Has Stopped Error
- 3. Fixe Gmail Not Working on Android
- 4. Fixe Spotify Keeps Crashing
- 5. Fix Chrome Crashes on Android
- 6. Fix Snapchat has Stopped
- 7. Fix TouchWiz has stopped
- 8. Fix WhatsApp has stopped
- 9. Solve YouTube App Crashing
- 10. Fix Apps Keep Crashing on Android
- 11.Fix Android App Not Installed
- 12.Fix WhatsApp issues on Android
- 13.Fix App Won't Open on Android
- Google Services Crash
- 1. Uninstall Google Play Service
- 2. Fix Google Maps Not Working
- 3. Fix Google Services Has Stopped
- 4. Fix Google Services Won't Update
- 5. Fix Google Play Store Not Working
- 6. Fix Play Store Stuck on Downloading
- Android Services Fail
- 1. Fix Phone Keep Disconnecting
- 2. Fix Android SystemUI Has Stopped
- 3. Fix Process Acore Has Stopped
- 4. Fix Process Media Has Stopped
- 5. the .com.android.phone Has Stopped
- 6. Fix Android Not Receiving Texts
- 7. Fix Bluetooth Not Working
- 8. Fix Home Button Not Working
- 9. Fix SIM not provisioned MM#2 Error
- 10.Fix Phone Has Stopped on Samsung
- 11.Fix Settings Has Stopped on Android
- 12.Fix Video Not Playing on Android
- 13.Fix Wi-Fi Not Working on Android
- 14.Fix Contacts Has Stopped Error
- 15.Fix Android System Crash Issue
- 16.Fix Process System Isn't Responding
- 17.Fix GPS Signal Not Found
- ● Manage/transfer/recover data
- ● Unlock screen/activate/FRP lock
- ● Fix most iOS and Android issues
- Repair Now Repair Now Repair Now
Alice MJ
staff Editor
Generally rated4.5(105participated)