How to Fix Android.Process.Media Has Stopped

In this article, you will learn why the Android.Process.Media stopping error pops up, how to prevent data loss, as well as a dedicated repair tool to fix this issue in one click.

Jun 14, 2024 • Filed to: Mobile Repair Solutions • Proven solutions


Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

android process media has stopped

Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

  • 1. Moving from one custom ROM to another can cause this error to occur
  • 2. A failed firmware upgrade may also be to blame
  • 3. A virus attack can also result in this error among many others
  • 4. Restoring apps via a Titanium backup is also a major cause
  • 5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Android device. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

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Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

  • One-click to back up Android data to the computer.
  • Preview and selectively restore the backup to any Android device.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export, or restore.
Available on: Windows Mac
3,981,454 people have downloaded it

Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the "Start Download" button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Android. Process. Media - backup android

Step 2. Connect your device

Then connect your device to the computer and make sure that it can be recognized by your computer. Then click on "My Backup" on Dr.Fone.

Android. Process. Media - recognize phone

Step 3. Begin to backup

When your device is displayed on the window of the program, click "Back Up Now " to begin. The rest will be done by the program.

Android. Process. Media - select data types

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Part 3. How to Fix "Android. Process. Media" Error

With a full backup of your Android device, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In "Settings," go to "System" > "Software Update" to check for system updates.

Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to "Settings" on your device.

Step 2: Access "Apps."

Step 3: Tap the menu icon in the upper-right corner and select "Reset App Preferences."

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

clear crash

Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the "Android process media keeps stopping" error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

Method 6: Fix the error by using a dedicated repair tool

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Dr.Fone - System Repair (Android)

Fix Android process media has stopped issue in one click

  • Fix all Android system issues like black screen of death, won't turn on, system UI not working, etc.
  • Industry's 1st tool for one-click Android repair. Without any data loss.
  • Supports all the new Samsung devices like Galaxy S8, S9, S22, etc.
  • Step-by-step instructions provided. No technical skills required.
Available on: Windows
3981454 people have downloaded it

Step 1. Connect your Android device

After launching Dr.Fone, click on "System Repair" from the main window.

fix stopping by drfone

Then connect your Android device with the correct cable and choose "Android" > click "Start".

select android repair to fix stopping

In the device information interface, remember to select the correct information. Then confirm the warning and click "Next".

select device details

To confirm the Android repair may erase all data on your device, you need to type in "000000" to proceed.

fix stopping by entering code

Step 2. Repair your Android device in Download mode.

Read and follow the guide here to boot your Android device in Download mode.

fix stopping in download mode

Then click "Next" to start downloading the firmware.

start downloading firmware

It may take a while, so you could have a cup of coffee to wait for the repair process completed. stopping fixed

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Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It's advisable to contact your device manufacturer's support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

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Alice MJ

staff Editor

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