8 Workable Fixes to the SIM not provisioned MM#2 Error

Facing the frustrating "SIM not provisioned" or "SIM not provisioned MM#2" error on your Android phone? You're not alone. This message means your SIM card—the small chip that connects your phone to your carrier—hasn't been properly activated or registered on the network. In short, your carrier can't identify your account, cutting you off from calls, texts, and mobile data.

But what does this error really mean, and more importantly, how do you fix it? Whether you're seeing this on a Samsung device, a dual-SIM phone showing "SIM 2 not provisioned," or are curious about the "for voice" variation, this guide has you covered. We'll walk you through 8 proven, step-by-step solutions to resolve the issue and get your service restored.

• Part 1. Why does the error “SIM not provisioned MM#2” pop up?
• Part 2. 8 Solutions to fix the error “SIM not provisioned MM#2”

Part 1. Why does the error “SIM not provisioned MM#2” pop up?

The "SIM not provisioned" error on Android indicates a problem with the SIM card's activation on your carrier's network. Essentially, your carrier has not yet authorized your SIM to connect for calls, texts, or data. If the issue persists, the card itself might be faulty and need to be replaced.

Here are the most common causes for this error:

For New or Recently Transferred SIM Cards:

• Activation is Required: Your SIM card is new and has not yet been activated by your carrier. All new SIMs must be provisioned on the network before they can be used.
• Carrier Server Issues: Your carrier's activation servers are temporarily down or unavailable, preventing the activation process from completing.
• Porting in Progress: You are transferring your number from a previous carrier, and the porting process is not yet complete.

For an Existing, Previously Working SIM Card:

• Damaged or Old SIM: The SIM card is old, damaged, or defective. Over time, the chip can wear out and fail, requiring a replacement.
• Improper Insertion: The SIM card is not seated correctly in the tray, or its contacts are dirty, preventing the phone from reading it properly.
• Account Deactivation: Your carrier has deactivated the SIM card. This can happen for various reasons, such as a billing issue or a suspended account.

Note: This error is different from "SIM not valid" or "SIM lock," which typically means your phone is locked to a different carrier and cannot accept the current SIM card.

Part 2. 8 Solutions to fix the error “SIM not provisioned MM#2”

2.1 One click to fix the “SIM not provisioned MM#2” error on Android with Wondershare Dr.Fone

Without further ado, let's explore the simplest fix for the "SIM not provisioned" issue on Android. Try Dr.Fone - System Repair (Android), a powerful tool that fixes nearly all Android OS problems with just a few clicks. Whether it's a SIM error, boot loop, or display issue, these errors typically stem from OS corruption.

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Step-by-step Tutorial to fix "SIM not provisioned MM#2" error

Step 1. Connect your Android device

Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Android device connected with the computer using a genuine cable.

Step 2. Opt for Android Repair and key in important information

Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.

Step 3. Boot your device in Download mode

You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.

Step 4. Initiate Repairing

As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Android device. Within a short period, you’ll notice that your Android device has been successfully repaired.

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2.2 Ensure the SIM card is not dirty or wet

At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.

2.3 Insert the SIM card correctly

If your SIM card was working fine before, it may have shifted out of place, leading to poor contact between the pins and circuit. Reinsert your SIM card correctly by following these steps.

• Power off your Android device and, with the help of Q pin, eject the SIM cardholder from the SIM slot of your device.
• Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of the SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
• Next, push the SIM back into the SIM cardholder properly and push it back into the SIM slot now.
• Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.

2.4 Activate the SIM card

Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case, and you’re wondering how to activate the SIM card, make use of the three options below to enable activation:

• Call your carrier service provider
• Send an SMS
• Log on to your carrier’s website and look for the activation page over it.

Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.

2.5 Contact your carrier

If your SIM isn't activated, use another device to call your carrier. Explain the situation and error message, then wait as they investigate—resolution time can vary based on the issue's complexity.

2.6 Try the other SIM card slot

A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you, then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.

2.7 Try the SIM card in other phones

If the "SIM not provisioned" error persists, try your SIM card in another Android device. Remove it from the problematic phone and insert it into a different one to determine if the issue lies with the SIM or your device.

2.8 Try a new SIM card

Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand-new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.

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Conclusion

In wrapping up, SIM not provisioned errors on Android can be troubling, but they're certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don't work, we suggest trying Dr.Fone - System Repair (Android). This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.

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