8 Workable Fixes to the "SIM not provisioned MM#2" Error

Aug 01,2019 • Filed to: Fix Mobile Device Issues • Proven solutions

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SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.

Part 1. Why does the error “SIM not provisioned MM#2” pop up?

There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue at other situations or if the SIM not working in Android, than the problem is with the SIM card and needs to be replaced. Anyways, here are a list of situations when “SIM not provisioned” error may bother you.

  • You got a new SIM card for your new phone.
  • While transferring your contacts in to the new SIM card.
  • In case, the carrier network provider’s authorization server is unavailable.
  • Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
  • Though, new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.

Just in case, you haven’t bought any new SIM card and the one you were using was working absolutely fine until now, then the most probable reasons behind it could be listed below:

  • If your SIM card is too old, possibly it might have gone dead, try replacing it.
  • Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.

A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.

Part 2. 8 Solutions to fix the error “SIM not provisioned MM#2”

2.1 One click to fix the “SIM not provisioned MM#2” error on Android

Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce dr.fone – Repair (Android), one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in boot loop or black/white screen of death. The most probable reason behind these errors is Android OS corruption. And with dr. fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle free way.

dr.fone - Repair (Android)

Android repair tool to fix "SIM not provisioned MM#2" error

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Available on: Windows
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Step by step Tutorial to fix “SIM not provisioned MM#2” error

Step 1. Connect your Android device

Download and launch the dr.fone toolkit on your computer and then opt for "Repair" option from the main interface. Meanwhile, get your Android device connected with the computer using a genuine cable.

fix sim not provisioned on android - install the tool

Step 2. Opt for Android Repair and key in important information

Now, hit on the "Android Repair" from the 3 options on the left, followed by hitting the "Start" button. From the upcoming screen, you’ll be asked to key in important device related information, like brand, model, country and carrier details. Hit "Next" afterwards.

fix sim not provisioned on android - select android repair

Step 3. Give your consent

Proceeding with Android Repair will wipe off all your data from your device, hence you’re required to give your consent for initiating the repair by feeding in "000000" in the required field and hit “Confirm”.

fix sim not provisioned on android - enter the code

Note: Ensure to make backup of your data before proceeding further.

Step 4. Boot your device in Download mode

It is vital that you put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit "Next" thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.

fix sim not provisioned on android - boot in download mode

Step 5. Initiate Repairing

As soon as the download completes, the software verifies the firmware and automatically initiated repairing your Android device. Within a short span of time, you’ll notice that your Android device has been successfully repaired.

fix sim not provisioned on android - start repairing

2.2 Ensure the SIM card is not dirty or wet

At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.

2.3 Insert the SIM card correctly

If your SIM card was working properly until yet, there is good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is a poor contact between the SIM card pins and circuit. Try inserting your SIM card properly with the following steps.

  • Power off your Android device and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
  • Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
  • Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
  • Turn your device back on and look if your SIM not provisioned on Android issue is resolved or not.
fix SIM not working in android- check sim

2.4 Activate the SIM card

Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged in to a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:

  • Call your carrier service provider
  • Send an SMS
  • Log on to your carrier’s website and look for the activation page over it.

Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.

2.5 Contact your carrier

Even if your SIM isn’t activated, grab another working device in order to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.

fix SIM not working in android - contact carrier

2.6 Try the other SIM card slot

A yet another reason to why SIM not working in Android can possibly be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have rush immediately to get it check or repaired. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did worked out for you, than it is obvious that the problem was with the SIM card slot that got corrupted. And hence, was triggering SIM not responding issue.

fix SIM not responding - try another slot

2.7 Try the SIM card in other phones

Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the device which is creating problem and try plugging it into other smartphone devices. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.

2.8 Try a new SIM card

Still wondering how to fix SIM not provisioned? Perhaps, nothing actually worked for you, right? Well, on that note, you must head to your carrier store and request for a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring normal functioning of your device.

Selena Lee

chief Editor

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