How to Check Battery Health on Itel

Itel phones do not expose battery health as a single percentage like some flagships, but a combination of Settings screens and a hidden test code gives a clear picture. Reviewing these regularly catches a worn battery before it starts shutting down the phone. The checks below work on most Itel models running recent Android versions.

Steps

Open Settings > Battery and tap Battery Usage for current consumption data.
Tap the three-dot menu in Battery Usage and select Battery health if shown.
Open the Phone / Dialer and enter *#*#4636#*#* to open the Android Testing menu.
Tap Battery information to view status, level, health, and temperature.
Charge to 100% and time how long the battery lasts on a normal day for a real-world test.
If the level drops fast or health says "Poor", consider a battery replacement.

🤔Note:

The hidden test menu *#*#4636#*#* appears on stock Android phones including Itel. It shows internal battery data but does not change any setting.

Check	Where	What it tells you	Reliability
Battery Usage	Settings > Battery	Apps consuming power right now	High, updates hourly
Battery health line	Settings > Battery > three-dot menu	Good / Poor battery status	Medium, on some models only
Testing menu (##4636##)	Dialer code	Status, health, temperature	High, vendor-level data
Real-world runtime	Daily observation	Actual end-to-end life	Most accurate, slow to detect

Common Issues and Fixes

Battery health menu is missing — Likely cause: not all Itel builds expose it. Fix: rely on the *#*#4636#*#* code and real-world runtime instead.
Testing menu does not pop up — Likely cause: dialer is blocked by call permissions. Fix: open the stock Phone app (not a third-party dialer) and retry the code.
Battery shows "Poor" on a new phone — Likely cause: long storage time before first use. Fix: do a full charge cycle to 100% and use normally for a week before judging.
Phone shuts down above 20% — Likely cause: aged battery cell. Fix: book a battery replacement at an authorised Itel service centre.
Temperature reads over 45°C during normal use — Likely cause: background app loop or hot environment. Fix: close recent apps, move to a cooler spot, and re-check after 10 minutes.