How to Replace a Cracked Screen on Xiaomi / Redmi Phone (What to Expect)

A cracked screen is one of the most common phone repairs. Here's what to expect — costs, options, and the safest approach for your Xiaomi or Redmi phone.

Option 1 – Xiaomi Authorized Service Center (Recommended)

Pros: Genuine parts, warranty preserved, quality guaranteed.
Cons: Higher cost, may require waiting time.

Steps:
1. Find your nearest service center: mi.com → Support → Service Center.
2. Book a repair appointment online or walk in.
3. Provide proof of purchase for warranty-covered damage.

Approximate screen replacement costs (varies by region):

Option 2 – Third-Party Repair Shop

Pros: Cheaper, faster.
Cons: Non-genuine parts, may affect display quality, fingerprint sensor may not work correctly.

⚠️ On Xiaomi phones with under-display fingerprint sensors, third-party screen replacements often break UDF functionality — use authorized service only for these models.

Option 3 – Xiaomi Self-Repair Program

Available in select regions (US, Europe):
1. Visit repair.mi.com (or your regional equivalent).
2. Order an official screen replacement kit with tools.
3. Follow the official repair guide.

Voids remaining warranty in some regions — check terms before proceeding.

Before Repairing: Check Warranty

• Standard warranty covers manufacturing defects, not accidental damage.
• Xiaomi Care+ (extended protection plan) may cover screen cracks — check your coverage at mi.com/support.

Pro Tips

• If the touchscreen still works even with a cracked outer glass, use a screen protector temporarily to prevent further cracking and shard injuries.
• Always back up your phone before any hardware repair — data loss risk exists.
• For Xiaomi 14/15 AMOLED screens, insist on official Xiaomi AMOLED replacement panels — third-party LCDs significantly downgrade display quality.