4 Solutions to Fix iTunes Error 39

Alice MJ

Apr 21, 2023 • Filed to: Mobile Repair Solutions • Proven solutions

Once in a while, I believe you have tried to delete your photos from your iPhone only for you to get an unknown iTunes error 39 message code. When you encounter this error message, you don’t have to panic though I know it can be frustrating. This message is usually a sync-related error that occurs when you try to sync your iDevice to your PC or Mac.

Getting rid of this iTunes error 39 message is as simple as ABCD as long as the right procedures and methods are followed properly. With me, I have four (4) different methods that you can comfortably use when you encounter this error message.

Part 1: Fix iTunes Error 39 without Losing Data
Part 2: Update to Fix iTunes Error 39
Part 3: Fix iTunes Error 39 on Windows
Part 4: Fix iTunes Error 39 on Mac

Part 1: Fix iTunes Error 39 without Losing Data

With our current problem at hand, getting rid of this error usually involves deleting some information, something that a good number of us are not comfortable with. However, you no longer have to worry about losing your precious data when fixing iTunes error 39 because we have a program that will fix this problem and preserve your data as it is.

This program is none other than Dr.Fone - iOS System Recovery. As the name suggests, this program functions by rectifying your iPhone just in case you are experiencing a black screen, the white Apple logo, and in our case, the iTunes error 39 which only indicates that your iPhone has a system problem.

Dr.Fone - System Repair

Fix iTunes error 39 without data loss.

Fix with various iOS system issues like Recovery Mode, white Apple logo, black screen, looping on start, etc.
Fix different iPhone errors, such as iTunes error 39, error 53, iPhone error 27, iPhone Error 3014, iPhone Error 1009, and more.
Work for all models of iPhone, iPad, and iPod touch.
Fully compatible with Windows 11 or Mac 12, iOS 15.

Available on: Windows Mac

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Steps to fix iTunes error 39 with Dr.Fone

Step 1: Open Dr.Fone - System Repair

For you to repair the error 39 and the system in general, you first have to download and install Dr.Fone on your computer. Once you have done this, click on the "System Repair" option on the home page.

open the program to fix itunes 39

Step 2: Initiate System Recovery

Connect your phone to your computer with a lightning cable. On your new interface, click on the "Standard Mode".

Initiate System Recovery

Step 3: Download Firmware

For your system to be recovered and rectified, you will have to download the latest firmware to do this task for you. Dr.Fone automatically detects your iPhone and displays a repair firmware that matches your device. Click on the "Start" option to initiate the download process.

Download Firmware

Step 4: Fix iPhone and iTunes Error 39

After the download completes, click "Fix Now". Then Dr.Fone will automatically repair your device in a process that takes about 10 minutes to complete. During this time, your iPhone will restart automatically. Don’t unplug your device during this period.

Fix iPhone and iTunes Error 39

Step 5: Repair Successful

Once the repair process is over, an onscreen notification will be displayed. Wait for your iPhone to boot and unplug it from your PC.

Repair Successful

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The iTunes error 39 will be removed, and you can now delete and sync your pictures with no difficulties at all.

Part 2: Update to Fix iTunes Error 39

When different error codes appear in iTunes, there’s a universal method that can be used to rectify these different codes. The following are the steps that every iPhone user should take when they encounter an error code caused by an update or a recent backup and restore process.

Step 1: Update iTunes

For you to eliminate error 39, it’s highly advisable to update your iTunes account. You can always check for the latest versions on your Mac by clicking on iTunes> Check for updates. On Windows, go to Help> Check for Updates and download the present updates.

Update iTunes

Step 2: Update Computer

Another excellent method of bypassing error code 39 is by updating your Mac or Windows PC. Updates are always available on both platforms so be on the lookout.

Step 3: Check Security Software

Though error 39 is caused by the inability to sync, the presence of a virus can also cause the problem. With this in mind, it’s advisable to check the security nature of your PC software to make sure that the software is up to date.

Step 4: Unplug Devices from the PC

If you have devices plugged into your computer and you are not using them, you should unplug them. Only leave the necessary ones.

Step 5: Restart PC

Restarting both your PC and iPhone after performing every step listed above can also rectify the problem. A restart usually makes it easy for the phone system to comprehend different actions and directions.

Step 6: Update and Restore

The final step is to update or restore your devices. You only do this after all the above methods have failed. Also, make sure that you have backed up your data using Dr.Fone - Phone Backup (iOS).

Part 3: Fix iTunes Error 39 on Windows

You can fix iTunes error 39 on your Windows PC by employing the following steps.

Step 1: Launch iTunes and Sync Device

The first step to take is to open your iTunes account and connect your iPhone to it. Perform the manual sync process rather than the automatic one.

Step 2: Open Pictures Tab

Once the sync process is over, click on the "pictures" tab and uncheck all the photos. By default, iTunes will request you to confirm the "delete" process. Confirm this request by clicking "Apply" to proceed.

Step 3: Sync iPhone Again

As seen in step 1, sync your iPhone by clicking the sync button located at the bottom of your screen. Navigate manually to your photos tab to confirm picture deletion.

Step 4: Check Pictures Again

Head back to your iTunes interface and check your entire pictures again as seen in step 2. Now re-sync your iPhone again and check your photos. It’s simple as that. The moment you try to access your iTunes again, you won’t have to be worried about the sync error 39 messages again.

Part 4: Fix iTunes Error 39 on Mac

In Mac, we are going to use iPhoto Library and iTunes to get rid of the iTunes error 39.

Step 1: Open iPhoto Library

To open iPhoto Library, follow these steps; go to Username> Pictures> iPhoto Library. With the library opened and active, right-click on it to activate or show the contents available.

Step 2: Locate iPhone Photo Cache

Once you have opened your existing contents, find the "Show Package Contents" and open it. Once opened, locate "iPhone Photo Cache" and delete it.

Step 3: Connect iPhone to Mac

With your photo cache deleted, connect your iPhone to your computer and open iTunes. On your iTunes interface, press the sync icon and you are ready to go. This marks the end of error 39 on your iTunes sync page.

Error codes are common in many devices. Rectifying these error codes usually involves a few steps, depending on the method chosen. As we have seen in this article, the iTunes error 39 code can prevent you from syncing and updating your iPod Touch or iPad. It’s therefore highly advisable to rectify the error code with the methods listed above as soon as possible.

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