Full Solutions to Fix "iPhone is Disabled Connect to iTunes"

iPhone disabled can happen due to many reasons and circumstances. Disabling an iPhone will give you a severe panic and you must hunt for the solution. Basically when the passcode was entered incorrectly for 10 times, you will get a message "iPhone is disabled connect to iTunes". Officially there is one method to fix this iPhone is disabled error, which is as the message indicated, using iTunes. Just open iTunes on your computer > connect iPhone to computer > boot the iPhone in recovery mode > and then restore iPhone in iTunes. This will help you get rid of the lock screen, at the cost of all data on the phone, if you don't have any backups.

In this article, we have prepared a few solutions which you can try to recover your iPhone. Using these methods are easy but needs proper care and step by step guide. Keep reading this article and we’ll discuss how to unlock your iPhone disabled state.

Part 1: Why is iPhone disabled?

Your iPhone may be disabled if you enter the wrong passcode again and again. Unknowingly or unintentional mistake may lead to also disable your iPhone. That may happen by a kid at your home as they play often with your iPhone or by someone in the family or a friend who wants to unlock your iPhone desperately to know what's in it and tries several failed attempts.

Now the question arises, how many tries you have before you make your iPhone disabled?

We are listing how many times you can enter your passcode on an iPhone.

  • 1 to 5 incorrect try for passcode – It won’t make any harm
  • 6th incorrect try for passcode – your device will be disabled for 1 minute.
  • 7th incorrect try for passcode – your device will be disabled for 5 minute
  • 8th incorrect try for passcode – your device will be disabled for 15 minute
  • 9th incorrect try for passcode – your device will be disabled for 60 minute
  • 10th incorrect try for passcode – Now your iPhone disabled. You’ll get an error message like “iPhone disabled connect to iTunes”. If the auto data eraser is turned on, you’ll get a message “your iPhone is completely erased”.

iphone is disabled connect to itunes

Note: Here we want to mention one thing that entering one passcode for an unlimited number of times will be considered as one try. For example, if your passcode is “6666” and you keep entering “9999” for more than 6 times, it won’t make any harm on your iPhone as your iPhone will take it as one single attempt.

Let’s move to the solutions. There is three way to solve the problem. Keep reading below to find out those.

Part 2: How to fix iPhone is disabled using dr.fone?

This is the most easy method to fix iPhone is disabled problem, without you trusting the computer first. It can help you remove your iPhone lock screen and set it as a new device. Let's see how dr.fone - Repair (iOS) helps you bypass iPhone lock screen.

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Step 1. Launch dr.fone on your computer and select Repair among all the functions.


Step 2. Connect your disabled iPhone to computer using the lighening cable. Click on Start.

start system recovery

Step 3. When dr.fone detects your iPhone, it will remind you to Trust your iPhone on a popup window. Just click on the X button on the top right to close it.

iphone firmware

Step 4. Then dr.fone will display your iOS device information, such as device generation, iOS version, etc. If the information is correct, click on Download to download the firmware.

iphone firmware

Since the firmware is usually around 2GB, it will take a few minutes to finish the download.

Step 5. After the firmware is downloaded, dr.fone is ready to help you remove the password. Please uncheck the Retain native data option, and then click on Fix Now.

fix iphone

Since this process will delete all your data and set it as a new device, dr.fone will requires your confirmation to continue.

Step 6. Then it will takes a few minutes to remove the iPhone lock screen for you. After it's finished, your device will reboot as a new device, without any lock screen.

fix iphone completed

Part 3: How to fix iPhone is disabled using iTunes?

To resolve iPhone disabled the another method you can use now is connecting your iPhone with iTunes. This is the official method to unlock iPhone which is disabled. But when we go through the whole process to fix iPhone is disabled using iTunes, usually it is more complicated than we think.

Let’s have a look at the step by step instruction on how to enable the iPhone using iTunes.

Step 1 – Firstly, connect your iTunes with the iTunes. Make sure that the latest version of iTunes installed on your PC / MAC.

Step 2. Make sure you've used the computer which you have trusted before, or boot your iPhone in recovery mode.

Step 2 – Now, click on the iPhone icon and go to Summary option. Here you can see the “Restore” option. Click on it.

restore iphone

Now, if your iPhone proceeds with this method and starts the restoring process, it will be completed in some time. Depending on your internet speed, it will be restored to its factory stage and you’ll be greeted with the Welcome screen.

set up new iphone

Note: This method will erase all your internal data and documents and restore the latest iOS.

Part 4: How to fix iPhone is disabled in recovery mode?

It may possible that the iTunes won’t proceed properly and asked for the passcode (you probably forgot that) then you need to enter the DFU or recovery mode. To restore iPhone in recovery mode, you need to follow the below instruction step by step.

Step 1 – Enter into the recovery mode by pressing the home button and power button. Now your screen goes blank after 10 seconds. Now release your power button but keep pressing the home button.

iphone recovery mode

Now connect your iPhone with the PC / MAC using the data cable. iTunes will give you a message like below.

itunes restore iphone

Here, click on ‘Ok” to proceed with the method of recovery. You will be redirected to the iTunes ‘restore’ screen. Tap on the ‘restore’ option to start restoring the device. If all goes well and perfect, your iPhone will be restored to its latest version of OS in some time.

This method also deletes all the data available in the device. So, if your device is not backed up earlier, you will lose all your data. Using this method, iTunes should go well and you can overcome the iPhone disabled connect to iTunes error from your Apple iPhone.

There is another method of erasing all the data and restoring the device by using the iCloud option let’s also have a look at that method.

Part 5: How to fix iPhone is disabled with iCloud?

The third process is to reset your disabled iPhone is by using the iCloud. iCloud is the program which gives access to your device online if your iPhone was lost. From your iCloud account, you will be able to erase when your iPhone disabled. For doing that, follow the below method.

The basic criteria for this solution are the iPhone should have “Find my phone” turned on before iPhone disabled. If this is the scenario, you can proceed to the method.

Step 1 – Firstly, go to your PC / MAC and then go to the iCloud website. (iCloud.com)

Step 2 – Sign in with your iCloud id and password.

Step 3 – Here you can find your listed iPhone’s name. If you have more than one iOS device, you can see all of the devices there.

Step 4 – Tap on the iPhone disabled name. Now you can find three options there. ‘Play sound’, ‘Lost Mode’, ‘erase iPhone’. Choose ‘Erase iPhone’ and follow the on-screen instruction.

erase iphone

Now, your iPhone will be reset and back to the factory reset stage. This will delete all the data from your device. By following this process, you can remove the iPhone is disabled, connect to iTunes error from your iPhone. But the limitation of this process is, your iPhone must be iCloud ‘find my phone” enabled before its disabled.

Now when you have reset your iPhone using the either method of these three, you should have to follow the below process to move further. If you can see a dark screen, tap the home button. You should see the setup screen. Now move on to the process.

If backed up with iCloud – If you have backed up your device with iCloud before it’s disabled, then go to the iCloud and choose “Restore from iCloud” options.

If your iPhone is backed up with iTunes, then you have to choose ‘Restore from iTunes backup’ at the setup process. This will enable to restore the backup data from the iTunes.

If you don’t have any backup of your data, you should simply go with the restore process and setup the iPhone as a new one.

Now, your iPhone is enabled and you can use it like before. Also, you have learned about how to avoid iPhone disabled issue in future. Besides, you also now understand how you can fix this issue in future.

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dr.fone - Recover (iOS)

dr.fone - Recover (iOS)

Recover deleted data from iOS devices, iTunes and iCloud backup files.

dr.fone - Repair (iOS)

dr.fone - Repair (iOS)

Repair your iOS system issues at home, without data loss.

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