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Samsung Smart Switch Not Working? Here Are The Solution!

Jun 16, 2020 • Filed to: Data Transfer Solutions • Proven solutions

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Is your Samsung smart switch not working?? If yes, then this is the place to be. In this article, We have thoroughly covered all the aspects along with the causes and solutions to various errors that are not letting smart switch to function in the way it is supposed to.

We assume you must be aware of the fact that Samsung Smart Switch benefits the user by easily transferring the data such as contacts, images, music, videos, texts, notes, calendars and more to almost any Samsung Galaxy device.

Just keep reading to more about the various errors( e.g.: smart switch not working) and their fix.

Part 1: Main Culprits for Samsung Smart Switch Randomly Closes/Crashes

If your Samsung smart switch is closing randomly there could be many possible reasons for that. Here is a list of issues that could most likely be causing malfunctioning of our Samsung Smart Switch. Although most of these below-mentioned issues can be solved by reinstalling the app or rebooting the PC however, in some cases you need to perform other necessary actions.

  • Your device is not compatible with smart switch
  • The drivers are unable to load automatically
  • The process of installation was not executed properly
  • The connection is being interrupted by some kind of software’s
  • The USB cable that you are using is defective and not functioning properly
  • There is a need to update the software
  • There is space constraint that is restricting Smart switch to open and function normally
  • Each of these issues can be easily fixed so don’t stress and keep reading the entire article to know the solutions of the most common reasons.

    Part 2: Check the Main Not Compatible Issue

    As far as Samsung Smart Switch not compatible issue is concerned, it usually doesn't come up with most of the Samsung Galaxy devices. However, if you still face Samsung smart switch not compatible issue then make sure of a few things.

  • This app is only compatible with iOS devices in United States
  • So if you are trying to use the smart switch on your iPhone (not in USA) then you will have a hard time doing it as it’s just not possible.

  • The versions supported by Samsung Smart Switch are above Android 4.0 operating system.
  • It clearly indicates that the phones with versions under 4.0, for example, Galaxy S2 cannot make use of a smart switch.

  • Samsung Smart Switch only support to import data to Samsung devices from other devices
  • For thoes users who want to transfer data from Samsung to other mobile devices, It may not work for you.

    The only fix to this one I assume is to run the Program Compatibility Troubleshooter apart from keeping in mind the above possible reasons. Also, to avoid any kind of security risk and data loss please make sure that you never user this Program Compatibility Troubleshooter apps related to antivirus programs, firewall software, disk utilities, or on system programs that come preinstalled with Windows.

    Program Compatibility Troubleshooter

    Best way to solve the Samsung Smart Switch not Compatible Isuue

    If you meet the above limitations on trying Samsung Smart Switch. Don't worry, you can try Dr.Fone- Phone Transfer.

    It is compatible with 6000+ different phone models and even supports the cross-platform transfer of data like iOS to Android. There is no limitation on tranfering data from Samsung devices to other devices. You are free to switch the data between any mobile devices on any system. Compared with Samsung Smart Switch, it provides a faster and stabler speed for you switching. 15+ data types are supported to switch including contacts, call history, messages, music, video and etc. Besides, this easy operation makes every one switching data in one click.

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    Part 3: Ways to solve Samsung Smart Switch Backup Data Cannot Be Found

    Ok, so this one is quite scary. If your Samsung Smart Switch is saying that your backup data cannot be found, then you can always try getting it back by applying some fixes before you completely lose hope and let your data go off your hands.

    Start by reopening the backup program and redo the entire process again to see if this does the deal, else just simply open Settings>Accounts, removing and then re-adding the account.

    add account

    Tips:If you have tried both the above tricks then we would recommend contacting the customer care of Samsung at 1-855-795-0509 and they might help you get your data back. Also, you can try Dr.Fone, one of the best Android backup software to backup Samsung phone instead.

    Part 4: Samsung Smart Switch Not Connecting

    This is a quite common error that makes the connection weak and does not let Smart Switch transfer and restore the data easily. The cause of this could be either defected USB cable, non-compatibility issue or there could be some hardware problem as well.

    To start with, if you have connected your USB wire to the PC properly and performed all the necessary steps effectively which are required to connect to the Samsung Smart Switch then we suggest you check your computer as the problem might lie in the PC itself. In this case, try to download Smart Switch on a different another PC and create a connection to check if this makes any difference. Even if this flop, then you might just clear the cache partition on your phone before making any another connection.

    enable usb debugging

    Also, in order to connect you need to activate the USB debugging on your device. This feature can be found in the developer's list. Reaching here, you can make numerous changes to improve the performance of your phone. To activate simply go to Menu --> Settings --> Device Information. You can see "Build Number". Now, quickly click several times on this number in order to enable the developer mode. If you now link your Samsung Galaxy with your PC and Smart Switch, then the software should auto sense your smartphone accurately and a backup of the files can be formed or restored

    Part 5: Samsung Smart Switch Not Enough Space Error

    As we all know, space is never enough when we use Smart Phones like Samsung Galaxy as there are a vast number of appealing apps than we end up installing and blocking the storage. Mostly, less storage is the reason of getting the error "Insufficient Storage Available".  As per our research, there are numerous causes for the lack of sufficient storage. You must be unaware of the fact that Android apps make use of three groups of storage space. First, for the apps themselves, Second, for the apps' data files, and lastly, for apps' cache. Those caches can actually grow quite large, and we will not be able to notice this easily

    To solve this problem, Open the Settings app, click Storage. And here you can witness the available storage on your phone. Now click on Cached Data and you will see a pop up you have to choose to delete to empty the cache.

    clear cache data

    Note: Please be informed that this will not get the deal in all cases. Android phones that utilize external storage like SD cards etcetera, mostly have much less useful storage than is reported. This is mainly due to various systems resources and some apps must be installed on the device's built-in core storage, not on a removable storage medium.

    This way we came to know how to deal with problems like Samsung Smart Switch not working or smart switch not compatible. To cap it all up, we would like to Thank you for reaching out to us to solve your problems. We promise to continuously update you with the latest information.

    Alice MJ

    staff Editor

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