Wondershare dr.fone Support Center

To help us assist you in the FASTEST way, please answer the following 2-3 questions, and we will guide you to the right service team. (Technical Support, Customer Support or Sales)

How can we help you?

I have some technical questions about the product I purchased.
I have a question about registration code, downloading, installing or activating my product.
I want to know about your licence, upgrade and refund policies.
I'm just getting started and I have some questions.
I have some questions about product functions and limits before my purchase.
I already made a purchase, but I have questions about my order.
I have suggestions for the product manager.
I want to share my reviews with other customers.

Please select your specific need from below.

My question is about recovering files from my iPhone, iPad and iPod touch.
Wondershare Dr.Fone for iOS Suite (Mac)
Dr.Fone - Android Full Suite
I have some technical questions about the product I purchased.
I have some questions about product functions and limits before my purchase.
Wondershare Dr,Fone for iOS
Sim Unlock Service
Wondershare Dr.Fone for Android
My question is about recoverying files from my Android Smartphones(Samsung,etc.)
None of the above, please select the program you are interested in
None of the above, please select the program you are interested in

Please post questions and get answers from experts in PDFelement Community.

Please select the one category that best describes your issue.

Quick Filter:

I want to know how the program works to recover my data before I purchase it.

Our software is capable of fixing iOS errros like those described. This means that the operating system is repaired (eg stuck in recovery mode or the Apple logo loop) and bring the device back to normal operating status. This can be done without affecting your data . This is a feature that will only work in the paid version of our software, and there is no guarantee that it will work.

Awesome, problem solved!I need direct assistance.Start Over

We value the opinions of our customers, and welcome you to tell us about your experience with your Wondershare Product. Send us your ideas, requests, or even comments. Although we can’t directly respond to your feedback, we will use it to improve our products and services. If you do have a technical or support situation, then kindly contact us using our Support Center, as we will be able to respond with assistance

Suggestions or requirements for program features

Submit

A compliment about the product

Submit

Submission Success!

We truly appreciate your comments and suggestions for our products. Your feedback will be forwarded to our development team for review and to see if it can be added to future releases. Although we are unable to respond back, know that we will do all we can to make the best product that we can, and your feedback will help us a great deal.

If you do need assistance with one of our products, contact our support team on our Support Center.

Thank you for your time, and support!

( Maximum upload file size : 60 MB )

Thank You!

Email me this solution

Still need assistance?: Provide the requested information and we will connect you with one of our support agents.

( Maximum upload file size : 60 MB )

Windows

e.g.iPhone6,Samsung Galaxy Note III

e.g.iOS 9.0, Android 5.1

e.g.iTunes12.1.1.4