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Feb 21, 2025 • Filed to: Manage Social Apps • Proven solutions
Messenger is a popular tool for laptops and mobile users to connect on a video call. However, one issue distracting many users is no sound on Facebook Messenger video calls. If you're experiencing this too, keep reading to learn all the tried and tested fixes. The issue can be solved by easy and very effective fixes discussed here.
Let's have a look!
Facebook Messenger has become a popular video calling and communicating tool as it offers competitive features. Many users state that the video is fine, but there is no sound while calling. The error can be due to an App, microphone, or firmware problem. You must rule out all the options to solve this problem. The possible reasons can be:
The possible reason why your messenger video call has no sound can be due to a muted device. Everyone mutes their device for some reason, leading to no sound during messenger video calls. The "Sound option" is available in the maximum mobiles in the taskbar drop-down menu.
On devices like laptops, the "Sound option" in the volume control is located in one of the bottom corners. Accidentally turning on this mute option can mess up your messenger video call sound.
As soon you unmute the device, you will notice that your Facebook Messenger sound is back.
Sometimes, the sound on the browser is muted, which results in no sound in Facebook messenger. As soon as you increase the sound of browser your Facebook Messenger sound will start functioning. To solve this issue, you can try two ways:
OR
From here you can turn on, off, and manage the sound of the websites.
Sometimes a minor problem in settings can result in no sound in Facebook messenger video. One such reason is that the sound may be muted on your Facebook App. Whenever the video is playing, notice if there's an "x" symbol along with the Volume Option. Check the option and adjust the volume according to your choice. Now, check the Facebook Messenger App sound and whether it's working.
These reasons can be why there is no sound on Facebook Messenger video calls. These were the most common reasons for this error; even if you can't solve it by checking out these possibilities, here are more fixes. So, let's check them out.
Here are some great fixes that can solve the problem of no sound during messenger video calling. The problem is very frustrating, but effortless fixes discussed here can help you with trouble-free calls. Let's have a look!
Restarting your device and cutting the power between software and hardware solve minor glitches on any device. This process can solve the issue as there are many apps running in the background. Many of these processes can mess up with Messenger app. Also, restarting will refresh your phone's memory and solve the problem.
So, let's look at how you can force Restart on various devices.
To force restart the Android device, you can:
Force restart iPhone 8, X, 11, 12, 13, or later:
To Force Restart iPhone 7:
To Force Restart iPhone 6s or iPhone SE:
To force restart the windows laptop, you can:
To force restart any mac, follow these steps:
So, these were all the methods by which you can force restart your device in which you're using the Facebook messenger. In addition, the process will solve any hardware or software glitches to solve the no sound in a messenger video call.
There can be no voice on a messenger video call if certain permissions are off for Messenger App. One such important permission is "Microphone permission." If the permission is disabled for Messenger, there will be no sound during the call. So, as soon as you allow Messenger to use microphone ,your video call sound will return.
To allow Messenger to use a microphone. Try the following steps:
Ensure that you are using the latest version of the Messenger app. Outdated apps can sometimes have bugs that affect call quality. Update the app through your device's app store.
After updating, open Messenger and check if the sound issue during video calls has been resolved.
Resetting the Messenger app can clear data and cache which hinders with Apps functions. Any problem like no sound in Facebook Messenger will be solved which can be due to cache files. It resets all the settings to default and sorts minor glitches in the Messenger.
To reset Messenger, try the following steps:
If you are an iPhone user, you can just reinstall the Messenger to clear all data on the Messenger.
Sometimes you may have downloaded a corrupted Messenger app in the initial download. Or you just need a current updated version of the app. To solve both the issues uninstall and reinstall the Messenger. After you download non corrupted and latest version of App, sound will be back on the Messenger video call.
To do so;
Select the App till it jiggles, and then tap the delete (cross sign) on the App. It will immediately delete the Facebook Messenger App.
Sometimes you forget that your device is connected to a Bluetooth headset or speaker which leads to no sound in the Facebook messenger of the original device. As soon as you disconnect this Bluetooth device from the device in which you’re using Messenger, your sound will be back in the original device.
To check this issue you can follow these steps:
Recording Messenger video calls can be useful for various purposes, such as keeping a record of important conversations, capturing memorable moments with friends and family, or creating content for social media. wondershare Dr.Fone, a versatile software suite designed for managing and troubleshooting iOS and Android devices, also offers a screen recording feature for iOS and Android devices. In this guide, we will walk you through the steps to record Messenger video calls with Dr.Fone on computer.
Record Messenger Video Call on PC
You can solve messenger call sound not working errors by trying these straightforward and effective fixes. But, frequently, some minor glitches mess up and cause this common issue. So, try them all to have a carefree video calling!
staff Editor