Back Tap Not Working on iPhone? 7 Solutions to Fix It

Jul 12, 2024 • Filed to: Mobile Repair Solutions • Proven solutions


Apple always strives and introduces unique features every year that can benefit iOS users. With the release of iOS 14, many tech experts give their reviews on the hidden features of Apple, including the back tap feature. This feature provides easy access to taking screenshots, turning on flashlights, activating Siri, locking the screen, and many more.

Furthermore, you can easily reach the camera, notification panel, and other functions like muting or increasing the volume through the back tap. However, if you find that the back tap on iPhone not working or you face difficulties inactivating it, this article will help you by giving 7 reliable solutions.

Method 1: Check iPhone Compatibility

The back tap feature was released on iOS 14, and not every iPhone model has this version. So if your iPhone has an iOS 14 or later version, you can efficiently utilize their feature. Before finding the feature on your iPhone, check your iPhone's compatibility. Following are the iPhone models that do not support the back tap option:

  • iPhone 7
  • iPhone 7 Plus
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone 6 Plus
  • iPhone 6
  • iPhone 5 Series
  • iPhone SE (1st Generation Model)

If the back tap is not working on your iPhone mentioned above, it depicts that your phone is not compatible with this feature.

Method 2: Update iOS Version

As we mentioned earlier, your iPhone must have installed a version of iOS 14 or the latest to use the back tap feature. Unfortunately, if you haven’t installed iOS 14 or the newest version on your phone, the back tap feature won’t work. To update software, use our below-mentioned steps to fix Apple back tap not working:

Step 1: On the iPhone's home screen, tap on the icon of "Settings." From the new displayed menu, tap on "General" to proceed.

access general settings

Step 2: Under the option of "About," tap on "Software Update." If your device has pending updates, it will pop up the notification of the latest iOS version, from where tap on "Download and Install." After the successful installation, your device will run on the latest iOS version.

access general settings

Method 3: Restart the iPhone to Fix Tap Not Working

Restarting the phone always works when there are some glitches or bugs on your device. Furthermore, background processes or applications can be hurdles for iPhone back tap not working. That's why you must execute troubleshooting by restarting your iPhone. This method will give you complete instructions for both normal and force restart. You can apply any method to solve the Apple back tap not working.

How To Perform Normal Restart on iPhone

The steps to execute a normal restart is pretty simple and won't take much time. To do so, the steps are:

Step 1: Press and hold the “Power” button on your iPhone on the right side of the pane with the “Volume Down” button until a prompt message appears on your screen.

Step 2: Your screen will display "Slide to Power off." Now tap and drag the slider in the right direction, and your iPhone will quickly be powered off.

slide to power off iphone

Step 3: Wait for 1-2 minutes and then again press and hold the “Power” button for some seconds until your phone gets switched on.

How To Perform Force Restart on iPhone

Force restarting means restarting the phone functions by cutting off the power to all the background running applications abruptly. Then after switching on the phone again, the software usually works again by dismissing all the background processes. To execute force restart, follow the instructions mentioned below:

Step 1: Pressing and releasing the "Volume Up" button and then doing the same with the "Volume Down" button."

Step 2: Afterwards, press and instantly release the “Power” button till an Apple logo displays on the screen.

force restart iphone

Method 4: Remove the Case

iOS users utilize phone cases to protect the device's LCD and avoid unwanted scratches. The back tap feature also works in most cases. However, if your phone case is thick, then there is the possibility that the biological touches from your finger won't get recognized, and you will face the iPhone back tap not working issue. To eradicate this possibility, remove your phone case and then try to use this feature by double or triple tapping.

remove the thick iphone case

Method 5: Check Back Tap Settings

Incorrect settings on your phone can be the critical reason for the iPhone back tap not working. By modifying the correct setting of the back tap feature, you can efficiently perform different functions such as quick access to the notification center, volume up or down, shake, or can take multiple screenshots.

So, make sure that you have set the correct settings by carefully assigning the actions of “Double Tap” and “Triple Tap."

Step 1: From your home screen, tap on "Settings" to begin the process. From the displayed screen, tap on "Accessibility."

tap on accessibility

Step 2: Now, from the displayed options, select "Touch" by tapping on it. Scroll down from your finger and then tap on "Back Tap."

access back tap option

Step 3: You can change the settings and assign any action to both the "Double Tap" and "Triple Tap" options. Tap on "Double Tap" and select any of your preferred actions. For instance, by assigning the act of taking a screenshot to "Double Tap," you can easily capture a screenshot anytime with your double tap.

assign option to double back tap

Method 6: Reset All Settings

Sometimes, you may face back tap on iPhone not working due to hidden settings. At this stage, people prefer to reset all of their settings. All the system's settings are removed through this action, and your phone will be set to the default settings.

All your present data on the phone, such as images, videos, and files, won't be deleted in this procedure. However, it will remove all the saved Wi-Fi networks from your phone.

Step 1: Head to the icon of "Settings" from your home screen and tap on the option of "General." Scroll down to the bottom, tap on “Reset,” and select “Reset All Settings” by tapping on it.

select reset all settings option

Step 2: Your iPhone will ask you for confirmation, so enter the password, and your device will be reset eventually.

confirm reset process

The Last Solution – Dr.Fone – System Repair

Are you tired of applying all the abovementioned methods, and nothing is working out for you? If you still cannot resolve the back tap on iPhone not working, then Dr.Fone - System Repair is there to ease all the problems regarding your iOS. This tool functions at great speed on all models of iPhone without damaging the existing data. Furthermore, it has developed two optional modes to target your iOS bugs and problems: Standard and Advanced modes.

The Standard mode can target your ordinary iOS problems by keeping the data intact, whereas the Advanced mode can troubleshoot severe iOS errors by erasing all your existing data. To use Dr.Fone - System Repair, the method is:
Step 1: Select System Repair
Install Dr.Fone on your computer and select "System Repair" from its main interface. Now connect your iPhone to the computer through a lightning cable.

open system repair tool

Step 2: Select Standard Mode
After establishing the connection between your computer and phone, choose “Standard mode” from the given options. The software will automatically detect the model of your iPhone and will display versions. Choose a version and tap “Start” to proceed.

tap on start button

Step 3: Download the Firmware
The tool will install the iOS firmware and may take some time. If you cannot install it, click on "Download" to install the firmware for your iPhone and then tap on "Select" to restore it. Meanwhile, make sure that you have a strong internet connection connected to your devices.

downloading firmware

Step 4: Repair your iOS
The tool will verify the installed firmware, and afterward, you can tap on "Fix Now" to initiate your iOS system repair. Wait for some time, and your device will start functioning normally.

start fixing iphone


The back tap feature on the latest models like iPhone 12 is a great option to simplify the shortcuts and actions of your phone. However, if you see that iPhone 12 back tap not working, this article will help configure the defects and describe various methods to resolve them. You can also try using Dr.Fone – System Repair if nothing works outs in your situation.

Selena Lee

chief Editor

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