Dr.Fone - System Repair (iOS)
Feb 21, 2025 • Filed to: Mobile Repair Solutions • Proven solutions
Touch ID is a recognition feature fingerprint, designed and launched by Apple Inc., and is currently standard on iPhone since iPhone 5S and iPad since iPad Air 2 and MacBook Pro. In 2015, Apple introduced a second-generation ID faster, starting with iPhone 6S and later MacBook Pro 2016.
Are you having trouble because your iPhone Touch ID not working? Whether trying to unlock your phone with your Fingerprint or make a purchase, Touch ID is a convenient way to access your device securely. When it's not working, it can be a frustrating experience.
This article will explore what to do when iPhone Touch ID fails to work and provide helpful tips to get your device back in action. No matter what the issue is, read on to learn more about what to do when your Fingerprint not working.
Before we provide you with any solution to your Touch ID problem, imagine what makes your Touch ID fail or when Touch ID fails to work.
Not Enrolled: The most common reason Touch ID might not work is that you still need to enroll your Fingerprint with your device. To do this, go to your device's settings and select Touch ID & Passcode. Then, follow the instructions to enroll in your Fingerprint.
Dirty or Damaged Home Button: If your home button is dirty or damaged, it may not be able to detect your Fingerprint correctly. Clean your home button or replace it if necessary.
Software Issues: Sometimes, software issues can cause Touch ID to stop working. Try restarting your device and see if this resolves the issue.
Poor Placement: When you place your finger on the Touch ID sensor, ensure that you place it correctly. If you are not placing your finger correctly, the sensor may not be able to detect it.
Interference of screen protector: If you use a screen protector, it may interfere with the Touch ID sensor. Try removing the screen protector and see if this resolves the issue.
Tip 1. Clean and dry the Touch ID sensor
Maybe there is some dirt on your Touch ID sensor, which will disturb the sensibility of the sensor. So, you can try to clean it first.
Tip 2. Update the iOS version
If the above method doesn't fix the Touch ID issue, you'll need to update to the latest version of iOS. And Apple will give you an official solution with a security guarantee for software problems. To do this:
Tip 3: Re-enable the "iPhone Unlock" and "iTunes and App Store" features
To perform this action, Go to the "Settings" App > tap on "Touch ID & Passcode" > Type in your passcode > Toggle off "iPhone Unlock" and "iTunes & App Store". Then after a few seconds, turn the two features ON again.
Tip 4: Restart your iPhone
Sometimes, a simple restart can resolve temporary software glitches. Restart your device and then try using Touch ID again.
To restart your iPhone, press and hold the Sleep/Wake button > When you see the slider, drag it to turn off your iPhone > Press and hold the Sleep/Wake button again.
Tip 5. Reset Settings
If you want to reset the settings on your iPhone to fix the iPhone fingerprint not working, there are a couple of ways to do so. First, you can reset the settings to their factory defaults.
Alternatively, you can reset your settings to a previous state if you need to restore some of the changes you made to the iPhone. In either case, the process is relatively straightforward and can be done in just a few steps.
Tip 6. Erase Touch ID
Perhaps, your Touch ID settings encounter some unknown issues. Try erasing the Touch ID. And this feature won't bother you. Let's see if it fixes the issue:
Tip 7. Scan your Fingerprint Properly
Please make sure to scan your finger correctly. To work rightly, you should put your scanned finger on the sensor as per our instructions. The following tips may be helpful while doing so:
Tip 8: Apple Support
If none of the previous steps work, there might be a hardware problem with the Touch ID sensor. In such cases, you can get support from the Apple team or visit an authorized service center for further assistance.
Dr.Fone-System Repair is a mobile phone repair software from Wondershare. It offers a range of features for users suffering from problems such as a frozen screen, a crashed system, a black screen, or a white screen.
Repair iOS System Errors to Fix Touch ID Not Working Without Data Loss!
Dr.Fone-System Repair can also unlock Touch ID if the iPhone fingerprint not working. If the Touch ID is malfunctioning or not working correctly, Dr.Fone can help to unlock it by restoring the device to its original settings. Here's how:
Step 1: Launch Dr.Fone and select the "System Repair" option from the home page.
Step 2: Select "iPhone" to repair the system issues on the iPhone.
Step 3: Click "iOS Repair" to proceed with the repair.
Step 4: Select "Standard Repair" to repair the iOS device while keeping data secure.
Step 5: Connect the device to the computer via USB and enter the lock screen password. Tap on the "Trust" option when it appears and clicks "Enter Recovery Mode" to proceed.
Step 6: Follow the on-screen instructions depending on your model, to put the device into Recovery Mode.
Step 7: Once the device is in Recovery Mode, the platform will automatically detect it.
Step 8: The following window will show a list of different iOS firmware available for installation on the device. Click on "Download" to start the process.
Step 9: The iOS firmware will start downloading and be displayed on the progress bar.
Step 10: Once downloaded, the platform will verify the firmware before installation to avoid any problems.
Step 11: Click "Repair Now" to initiate the iOS system recovery process after verification.
Step 12: The progress of the repair will be displayed on the progress bar. Once finished, a prompt window will show the successful completion of the process. Click "Done" to complete the execution.
When Touch ID is not working, the device experience becomes inconvenient. Fortunately, you can take a few simple troubleshooting steps to get your Touch ID back up and running. To fix it, try cleaning and drying the Touch ID sensor, updating the iOS version, resetting the settings, or erasing the Touch ID.
You can also use the Dr.Fone-System Repair from Wondershare to safely unlock the Touch ID on your iPhone. With these troubleshooting tips, you should be able to get your Touch ID working again in no time.
staff Editor
Generally rated4.5(105participated)