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Motorola Screen Stuck on Boot: Solutions To The Issue

Mar 24, 2025 • Filed to: One-Stop Complete Mobile Solution • Proven solutions

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Mobile phone usage is skyrocketing, with phones now serving entertainment, gaming, and educational needs. Motorola is making a strong return, following the success of its affordable Moto G in developing markets.

Motorola phones offer unique features alongside standard Android functionality. The Moto app store provides essential software, while Moto Voice allows users to control their phones with voice commands for added convenience.

There are several typical problems that Motorola phone owners may encounter. The main issue is that the Motorola phone is stuck on the startup screen. Learn to recognize and resolve specific issues experienced by Motorola users with the help of this manual.

Part 1: What Causes Motorola Screen to be Stuck on Boot?

Motorola phones can get stuck on the "starting up" screen due to hardware issues like a faulty CPU or loose battery connection, or software problems such as corrupted apps or system files. Don't worry if you're unsure of the cause— we're here to help.

Cause 1: The updating process has been disrupted

When a Motorola phone fails to complete an update, it may become unresponsive, showing only the manufacturer logo. This typically happens if the update is interrupted, possibly due to a slow internet connection or a frozen/turned-off device during the process.

Cause 2: Possibility that there are viruses or bugs in the software

Malware can infect Motorola's operating system, causing the device to malfunction or fail to turn on. This often results in unexpected shutdowns, as the user loses control. Malicious code typically enters through downloaded files or the internet.

Cause 3: Malfunctioning applications downloaded from third party sources

A newly installed app may conflict with other apps on your Motorola device, especially if it's sourced from third-party platforms.

Part 2: 5 Solutions to Solve Motorola Screen Stuck on Boot

Motorola phones rarely get stuck on the boot screen, typically after an update or installing apps from untrusted sources. While it may seem like the boot process is stuck, this issue can be resolved.

A stuck-on-boot Android phone may be unfrozen with the help of the six solutions provided below. Well, so let's begin. The solutions are as follows:

Solution 1: It is time to do a force restart

moto g power

If your Motorola phone is stuck on the boot screen, perform a force restart by holding the power button for 20 to 30 seconds until the device turns off and reboots.

Solution 2: Manually reset using Factory settings

factory reset on android

A factory reset may be your last choice if the preceding solutions are unsuccessful. If you do this, all your phone information will be deleted.

4 Easy Steps in Doing a Factory Reset

  • Step 1: Press the power button until the phone shuts down.
  • Step 2: When your phone shuts down, simultaneously press and hold the power and volume down buttons until the Android logo is displayed on the screen.
  • Step 3: Recovery Menu will appear on your screen, press volume down button until Factory reset is highlighted.
  • Step 4: Press the power button in selecting the Factory reset option, and your phone should restart automatically.

Solution 3: Try flashing your software

flash your motorola now

The trouble with your gadget can be the result of corrupted software. You could reflash the software before sending your device in for repair. Listed below are the easy steps to flash your phone.

  • Step 1: Install Rescue and Smart Assistant (LMSA) on your computer. It is a software tool developed for Lenovo and Motorola mobile phones.
  • Step 2: Start Rescue and Smart Assistant.
  • Step 3: Choose Rescue >> Sign in or Sign up.
  • Step 4: Sign up for an account, use your Lenovo ID information, and click Next.
  • Step 5: Choose Rescue Now.
  • Step 6: Turn off your Motorola device.
  • Step 7: Press and hold the volume down button on the side of the Motorola device.
  • Step 8: Connect the USB cable to the PC.
  • Step 9: Release the volume down button once the green Android figure appears on display.
  • Step 10: Proceed with your PC and choose download; the target image will be downloaded. Make sure that the target image matches your phone.
  • Step 11: Choose the cross symbol, the Rescue Now button will be highlighted after the image is downloaded completely.
  • Step 12: Choose Rescue Now.
  • Step 14: Choose Proceed >> Proceed >>OK >> Finish.

Solution 4: Try charging your phone

motorola charger

Examine the power source, charging port, and housing for issues.

  • Step 1: Insert the charging cable that came with your phone into the charging port.
  • Step 2: Plug the other end into a power receptacle.

Note: Use of other chargers is not recommended.

A low battery can prevent your Motorola phone from getting past the startup screen. To fix this, connect your device to a power outlet and perform a force restart.

Solution 5: Boot Motorola phone in safe mode

motorola safe mode

Motorola’s Safe Mode is a powerful tool for troubleshooting and diagnosing the root cause of abnormal device behavior. This mode can also be highly effective in resolving issues, such as a Motorola phone getting stuck on the boot screen, by disabling third-party apps and allowing you to identify potential software conflicts.

Steps on how to boot your Motorola in safe mode

  • Step 1: Power off your device by holding the Power button for 30 seconds or pulling out the battery.
  • Step 2: Wait for your device to turn off completely.
  • Step 3: Hold the Power button and wait for the logo to appear.
  • Step 4: Press and hold the Volume Down button once the logo appears, and your phone should boot into Safe Mode.

If your phone starts up properly in Safe Mode, then the problem is not caused by your operating system but by a third-party program. To get out of Safe Mode, consider erasing any recently installed programs and then restarting your phone.

Tips: If you find your Samsung phone stuck-on-boot, I recommend using Dr.Fone - System Repair (Android). It can help you fix your phone without worrying about lost data. Dr.Fone has different features that will help your phone recover to its original shape in no time.

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Part 3: How to avoid Motorola Screen stuck on Boot?

Proper care and maintenance of your Motorola device can prevent many issues. Always complete system updates, as interrupting them can cause significant damage. Install apps and updates only from trusted sources, as third-party apps may expose your device to malware.

Also, Dr.Fone may be used to access your smartphone or back up your data. Repairing your Motorola phone will be manageable for the next time it malfunctions.

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Conclusion

A Motorola phone stuck on the boot screen can disrupt your experience, but it's solvable with the right steps. By identifying the causes and using solutions like force restarts, safe mode, and cache clearing, you can restore your device's performance. Prevent future issues by keeping your phone updated and avoiding risky downloads.

Safe downloadsafe & secure

James Davis

staff Editor

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