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Full Solutions to Fix “iTunes Has Stopped Working on Windows 7”

Aug 30, 2023 • Filed to: Mobile Repair Solutions • Proven solutions


iTunes is one of the perfect software that has been designed for iOS. It's supposed to work on Mac as well as Windows OS. iTunes can be defined as a media player and manager, perfectly designed by Apple. This also acts as an online Radio broadcaster and a mobile manager exclusively designed for all the Apple devices. But, recently, many people have been facing problems with the Windows platform, Windows7, to be precise.  So, we have decided to look up into this issue and find the five best solutions to fix iTunes has stopped working Windows 7. If you have the same problem, then you must read this article.

Part 1: What might cause “iTunes has stopped working”?

Recently, many people have been facing various issues related to iTunes on their Windows PCs. The most common issue is an error known as “iTunes has stopped working”. The main cause behind this issue might be the compatibility error between your Windows system files and the iTunes data files. Another reason might be the outdated framework of your PC (if you are running on an older version). But there might be many other reasons. So, in the next portion, we will provide you with the five best methods to fix iTunes has stopped working Windows 7 issue. Read all the steps very carefully in order to get the best results for your computer.

Part 2: 5 Solutions to fix “iTunes has stopped working on Windows 7”

1. Repair the Apple DLL file

It has been often seen that an infected .dll file is the main reason behind the iTunes crash issue. So, repairing this can help you to solve your problem. Follow the steps given below to complete this step with ease:

You have to launch file explorer on your laptop.

launch file explorer

Now, you have to go to the address bar and type: C:Program Files (x86)Common FilesAppleApple Application Support.

When you reach this destination, you have to search for “QTMovieWin.dll”.

After finding this file, you have to copy it.

Go to the Address bar and type: “C:Program FilesiTunes (32-bit) or C:Program Files (x86)iTunes (64-bit)”, you have to paste the.dll here.

There is a very high probability that this process will completely fix your problem with the iTunes has stopped working Windows 7 issue.

2. Repairing Bonjour

Bonjour is the process by which Apple implements zero-configuration networking. To make it simple, it is a complete group of technologies consisting of service discovery, address assignment, and hostname resolution. In other words, this is the backbone of Apple internet connectivity. So, a corrupted Bonjour can often cause your iTunes to crash. Follow the steps given below to repair the Bonjour:

Go to the Control Panel of your device

Go to the Control Panel

Now, you have to select the “Add or Remove Programs” option from the menu.

You have to select the Bonjour and then click on Repaid (Windows XP) or Programs and Features (later)

Now, you have to select the Bonjour option again and choose the change option. Now, finally click on the repair option.

Repairing the Bonjour has helped lots of people to deal with this problem and I hope that it works in the same way for you too.

3. Editing the preferences of iTunes

Changing the preferences of iTunes can help you to completely fix the iTunes crash issue. The advanced options play a key role in setting the network connection preferences, and in turn, control the internet access of your iTunes app to a great extent. So, follow the steps given below to change the preferences of your iTunes on Windows 7:

Firstly, you have to launch the iTunes application on your computer

launch the iTunes

Now, you have to find the edit menu and click on Preferences.

Now you have to go to Advanced options and click on “Reset Cache”.

Finally, you have to sign out of your iTunes and sign in again. You will notice that your iTunes is back to normal. This method has been a magical spell for many iOS device users who have been facing the same problem related with iTunes has stopped working on Windows 7.

4. Reinstall the iTunes Application

Now, let’s come to the most basic, most famous and yet the most useful proves (at times), that is reinstalling the iTunes application all over again. This method has been working like a charm for quite a long time now. Follow the steps given below to pull off this method properly:

Go to the Control Panel of your device

Now, you have to select the “Add or Remove Programs” option from the menu.

Add or Remove Programs

You have to uninstall all the applications mentioned below


Apple Software Update

iCloud (if installed)

Bonjour (if installed)

Apple Application support

After you have successfully done this, all you need to do is, restart your computer. After that reinstall the iTunes software and it will be working perfectly well.

5. Update your OS

If you are facing problems with iTunes on your computer then it can be due to your outdated OS (if you have any). The system files designed for Apple software have been made in such a way that they will work only with the latest operating systems. But the question is: How will you check that your OS is outdated or not? Follow the steps given below:

Connect your iOS device to your computer (with USB cable) and check whether the problem is still prevailing or not.

Connect your iOS device tocomputer

Now, disconnect the iOS device and see whether that resolved the issue. If it did, then you have to update your operating system to resolve the issue.

In a recent report published by Apple, they stressed on the OS compatibility issue when they referred to the iTunes has stopped working Windows 7 error. This acts as a greater indication to prove that in most of the cases, an outdated OS is a prime reason behind all those errors.

So, in this article we discussed the top five methods to fix iTunes has stopped working Windows 7 error on Windows 7. This entire article has been kept in the simplest language to enable everyone profit from it, moreover, screenshots have been added wherever necessary to enhance the understanding of this article. All the methods have been pre-tested to avoid any kind of unwanted situation, so you can use them without any kind of fear. Lastly, we hope that you really enjoyed reading this article on iTunes has stopped working Windows7.

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