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11 Fixes for iPhone 13 & 14 Series Camera Black or Not Working!

Mar 30, 2026 • Filed to: Phone Repair Solutions • Proven solutions

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"My camera was working until I updated my 13pro to iOS 17.2.1. I have tried every fix suggested multiple times, including closing camera app, restarting my iPhone, resetting my iPhone, flipping back and forth from the back camera to the front camera and back again (front camera is working fine), turning live on and off, changing other camera settings, and turning voiceover off. I have literally tried them all more than once but nothing works. Is there anything else I can do?"

--- from discussions.apple.com

camera black screen after updating

If your iPhone 13 camera is not working or the Camera app only shows a black screen, the issue is usually caused by a software glitch, a blocked lens, a camera setting conflict, or an iOS problem rather than permanent hardware damage. In many cases, you can fix an iPhone 13 camera black screen by restarting the Camera app, updating iOS, checking Screen Time restrictions, or repairing iOS system errors.

This guide explains why the iPhone 13, iPhone 13 Pro, or iPhone 13 Pro Max camera is not working, how to tell whether the problem is software- or hardware-related, and which fixes to try first. The steps also apply to similar cases where the back camera is not working on iPhone 13 or the front camera opens but the rear camera stays black.

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Part 1: Is your iPhone Camera Broken?

Not necessarily. When an iPhone 13 camera app shows a black screen, the problem is often related to software, settings, or temporary system instability instead of a failed camera module. Before assuming the hardware is damaged, it is important to rule out common causes such as app glitches, iOS bugs, lens obstruction, or feature restrictions.

A quick way to judge the issue is to test how the camera behaves across different situations. If only one lens fails, the screen goes black after an iOS update, or the problem disappears after restarting the app, it usually points to software. If the camera stays black in all apps, makes unusual sounds, or fails after a drop or water exposure, there may be a hardware issue.

If your iPhone 13 camera app shows a black screen, these are the most common reasons behind it:

  • Glitchy Camera App: The Camera app may freeze or fail to load the lens feed properly. A temporary app crash, memory conflict, or iOS bug can cause the iPhone 13 camera not working issue and leave the preview black.
  • Dirty or Blocked Camera Lens: Dust, fingerprints, a misaligned case, or a camera protector can block the lens and make it seem like the camera is broken. This is especially common when the back camera is not working on iPhone 13 but the front camera still opens.
  • iOS Not Updated or Update Conflict: Some users notice the camera is black on iPhone right after updating iOS. Others experience problems because their device is running an outdated version. Both situations can create compatibility issues for the Camera app.
  • Incorrect Settings or Restrictions: Screen Time restrictions, VoiceOver conflicts, or unsupported camera format settings may stop the camera from working normally.
  • Possible Hardware Damage: If none of the software fixes work and the camera remains black in FaceTime, Instagram, WhatsApp, and the native Camera app, then the camera module or related internal parts may need repair.

Part 2: How to Fix iPhone Camera Black Screen Issue?

If your iPhone 13 camera is not working black screen, start with the fastest fixes first and move toward deeper system solutions only if needed. The methods below are arranged from simple checks to more advanced troubleshooting so you can resolve the problem without unnecessary risk.

For the best results, try each fix in order and test the camera after every step. That makes it easier to identify what actually caused the problem.

Fix 1: Check Phone Case

A poorly fitted case or camera protector can partially block the lens and make the preview look dark or completely black. This is one of the easiest issues to miss, especially when the iPhone 13 back camera is not working but the selfie camera still works.

  • Remove the case and any lens cover.
  • Check whether the camera ring is aligned correctly.
  • Open the Camera app again and test photo, video, and zoom modes.

If the preview returns immediately after removing the case, the camera is likely fine and the accessory is the real problem.

Fix 2: Forcefully Quit Camera App

If the Camera app freezes during launch, force closing it can refresh the app process and clear a temporary loading failure. This is often effective when the iPhone 13 Pro camera is not working only inside the native camera app.

  • Step 1: To forcefully close the ‘Camera’ app, you need to swipe up from the bottom of the screen and then hold. All the recently used apps appear; among them, drag the ‘Camera’ app card upward, and this will forcefully close it.
  • Step 2: Wait for a few seconds and then open the ‘Camera’ app again. Hopefully, this time it will be working perfectly.

force quit camera app

Fix 3: Restart your iPhone 13 or iPhone 14

Restarting your iPhone refreshes background services, clears temporary memory issues, and reloads camera-related processes. If the black screen is triggered by a temporary iOS conflict, this step can solve it quickly.

  • Step 1: Whereas, press and hold the ‘Side’ button with either one of the ‘Volume’ buttons simultaneously if you have an iPhone 13 or iPhone 14. This will display a slider of 'Slide to Power off'.
  • Step 2: Upon seeing the slider, drag it from left to right side to shut down your iPhone. Wait for a few moments after shutting down your iPhone and then restart it.

slide to turn off iphone

After the phone turns back on, test both the front and rear cameras. This is especially useful when the iPhone 13 Pro Max camera is not working intermittently rather than all the time.

Fix 4: Shift between Front and Back Camera

Switching between the front and rear cameras forces the Camera app to reload a different camera module. If one lens feed fails to load correctly, this simple action may restore normal performance.

This fix is worth trying when the iPhone 13 front camera is not working or when only the back camera stays black while the front camera works fine.

switch between cameras

Fix 5: Update your iPhone

If a camera bug appeared after a minor system conflict or due to outdated software, installing the latest iOS version may fix it. Apple regularly releases updates that improve device stability, camera performance, and app compatibility.

  • Step 1: If you want to update your iPhone, then firstly open the 'Settings' app. From 'Settings,' locate the option of ‘General’ and open it.

tap general from settings

  • Step 2: Now, click on the 'Software Update' option from the General tab. If any update is available, it will show on the screen, and you just have to hit the ‘Download and Install’ option.

access software update

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Fix 6: Disable Voiceover

In some cases, accessibility settings such as VoiceOver can interfere with camera gestures or screen behavior, making the Camera app seem unresponsive or black. It is not the most common cause, but it is easy to check and worth ruling out.

  • Step 1: To disable the 'Voiceover' feature, first of all, head to the ‘Settings’ app. There, look for the ‘Accessibility’ option and click on it.

open accessibility settings

  • Step 2: In the ‘Accessibility’ section, check if 'Voiceover' is turned on. If yes, then turn it off so that the camera app works properly.

disable voiceover

Fix 7: Clean Off Camera Lens

If the lens is smudged, dusty, or covered, the preview may appear dim, blurry, or completely black. Clean the lens gently with a soft microfiber cloth and avoid abrasive materials. Also check whether any protective film or accessory is blocking the sensor area.

This is a basic but important fix when users think the camera not working on iPhone 13 is caused by software, while the real cause is simply physical obstruction.

Fix 8: Reset iPhone 13 or iPhone 14 Settings

Resetting all settings can solve camera issues caused by incorrect configurations without deleting your personal data. This option resets Wi-Fi, permissions, accessibility settings, and other system preferences that may be affecting the Camera app.

  • Step 1: To reset your iPhone, firstly head over to the 'Settings' app. Then from there, look for the option of General.' Now, from the ‘General’ tab, select and open the 'Transfer or Reset iPhone' option.

click transfer or reset iphone

  • Step 2: A new screen will show up in front of you. From this screen, just select the option 'Reset All Settings.' You will be asked to enter your iPhone passcode to confirm the reset process.

reset all iphone settings

Choose this step when earlier fixes fail and you suspect a settings conflict rather than hardware damage.

Fix 9: Adjust Camera Settings

Camera format settings can affect how the app behaves, especially if there is a conflict related to image processing or compatibility. Switching to Most Compatible is a practical step when the camera opens to a black screen or fails to save images correctly.

  • Step 1: For camera setting adjustments, firstly open the 'Settings' app and then look for 'Camera'.

click on camera

  • Step 2: After opening the ‘Camera’ section, hit the ‘Formats’ tab on the top. From the ‘Formats’ screen, make sure you select the ‘Most Compatible’ option.

choose most compatible

Fix 10: Camera Not Restricted in Screen

If the Camera app is restricted under Screen Time, it may disappear, fail to launch normally, or behave unexpectedly. This is a useful fix when the camera issue affects one user profile or started after privacy settings were changed.

  • Step 1: The process starts by opening the 'Settings' app and looking for ‘Screen Time.' Now, from the Screen Time section, select the ‘Content & Privacy Restrictions’ option.

access content and privacy restrictions

  • Step 2: Here, move to the ‘Allowed Apps’ and check that the switch for ‘Camera’ is green.

confirm camera is enabled

Fix 11: Use a Repair Tool to Fix iPhone 13 & 14 Series Camera Black or Not Working

If your iPhone 13 camera is not working after trying all standard fixes, the problem may be caused by deeper iOS system corruption. In that case, using a professional repair tool is one of the most efficient ways to fix the camera without manually reinstalling the system.

The last and the most fantastic solution to fix the issue of black screen on the camera is using Dr.Fone – System Repair (iOS). The tool is brilliant to use. It is very easy to understand. Dr.Fone is the doctor of all iOS problems ranging from iPhone frozen, stuck in recovery mode, and many others.

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As mentioned that Dr.Fone is easy to use and understand. So now, let us share its guiding steps with you. You simply have to follow the steps and get the job done.

  • Step 1: Select "System Repair"

First of all, download and install Dr.Fone. Once done, launch the program from its main screen and select 'System Repair' > 'iPhone' > 'iOS Repair'.

select system repair

  • Step 2: Connect your iOS device

Now, it's time to connect your iPhone to your computer using a lightning cable. As soon as Dr.Fone detects your iOS device, it will ask for two options, select the 'Standard Repair'.

choose standard mode

  • Step 3: Confirm your iPhone Details

Put your iPhone into recovery mode. Here, the tool will spontaneously detect the device's model type and display the available iOS version. You just have to confirm your iOS version and hit the ‘Download’ button to start the repair process.

confirm iphone details

  • Step 4: Firmware Download and Verification

At this point, the iOS firmware is downloaded. The firmware takes some time to download because of its large size. Once the download is completed, the tool starts verifying the downloaded iOS firmware.

confirming firmware

  • Step 5: Start Repairing

After the verification, a new screen will appear. You will see a ‘Repair Now’ button on the left side of the screen; hit it to start repairing your iOS device. It will take a few minutes to repair your damaged iOS device completely.

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Concluding Words

When the iPhone 13 camera is not working or the preview is black, the cause is usually easier to fix than most users expect. In many cases, the issue comes from a temporary app glitch, outdated iOS, blocked lens, settings conflict, or a restricted camera feature rather than permanent damage.

Start with the quick checks, such as removing the case, force closing the Camera app, restarting the device, and switching between the front and rear cameras. If that does not help, move on to iOS updates, settings adjustments, and Screen Time checks. When the issue appears to be system-related, Dr.Fone – System Repair (iOS) offers a more advanced way to fix persistent camera black screen problems without the complexity of manual system recovery.

By following the steps above, you can troubleshoot camera not working on iPhone 13, restore normal camera access, and decide whether the problem is software-based or needs professional hardware support.

FAQs

An iPhone 13 camera black screen is usually caused by a frozen Camera app, an iOS bug, a blocked lens, incorrect settings, or Screen Time restrictions. In most cases, the camera is not physically broken, and basic troubleshooting such as restarting the app, updating iOS, or checking the case can fix it.
If the iPhone 13 front camera is not working, the problem may come from a temporary camera app glitch, an iOS issue, or a conflict with settings such as VoiceOver or Screen Time restrictions. Switching between the front and back camera, restarting the iPhone, and updating iOS are the best first steps.
To fix an iPhone 13 camera not working black screen, remove the phone case, force quit the Camera app, restart the device, switch between front and rear cameras, clean the lens, update iOS, and reset settings if necessary. If the issue continues, an iOS repair tool such as Dr.Fone - System Repair can help resolve deeper system errors.
If the back camera is not working on iPhone 13 or even on a newer iPhone such as iPhone 14, first check for lens blockage, case misalignment, and app glitches. Then update iOS, confirm the camera is allowed in Screen Time, and test whether the issue affects all apps. If the rear camera stays black everywhere, the problem may require system repair or hardware inspection.

Daisy Raines

staff Editor

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