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The Ultimate Guide to Resolving VIVO Screen Unresponsiveness Issue

Jul 01, 2024 • Filed to: • Proven solutions


VIVO has been a leading manufacturer of smartphones in recent years, releasing innovative new models that offer a range of benefits to users. With their sleek designs, powerful processors, and advanced features, VIVO phones have become increasingly popular among consumers worldwide.

However, despite all their benefits, VIVO phones are not immune to technical difficulties. One of the most common issues users experience is a screen that needs to be more responsive. This can be frustrating, especially when you rely on your phone for work or personal use.

This article will provide useful solutions for solving VIVO screen unresponsiveness problems. Whether you're dealing with a VIVO Y91 touch not working issue, a VIVO Y55 touch, a not working problem, or any other type of touch screen problem, we've got you covered. Following our step-by-step guide, you can troubleshoot and fix your VIVO phone's screen quickly and easily. So, let's dive in and explore the common causes of VIVO screen unresponsiveness and the solutions you can use to get your device back up and running.

4 Solutions to Solve VIVO Screen Unresponsiveness

If you are experiencing an unresponsive VIVO screen, here are five solutions to fix the problem:

Solution 1: Force Restart

vivo x80 pro force start

A force restart is a simple fix for unresponsive VIVO screens caused by software issues. An app or process may become stuck, causing your screen to freeze or become unresponsive. By force restarting your phone, you can end these processes and get your phone back to working order without losing data.

  • Step 1. Press and hold power and volume down buttons simultaneously for 10-15 seconds.
  • Step 2. Release the buttons once the VIVO logo appears on the screen.
  • Step 3. Your phone will restart, and the screen responsiveness issue will be resolved.

Solution 2: Leave the Phone and Let the Battery Drain Completely

vivo device charging after battery drain

Sometimes, leaving your phone for a while and letting the battery drain completely can resolve screen unresponsiveness issues. This solution is often used when other methods fail to work. When you let the battery drain completely, it can help to reset the phone's processes and software.

  • Step 1. Let your phone sit for several hours until the battery is completely drained.
  • Step 2. Charge your phone to full capacity and turn it back on.
  • Step 3. Check if the screen responsiveness issue has been resolved.

Solution 3: Check for Firmware Updates

vivo device system update

Updating your phone's firmware can fix many software-related issues that cause VIVO screen unresponsiveness. Firmware updates can address bugs and glitches in the phone's operating system, leading to screen issues.

  • Step 1. Go to "Settings" > "System update".
  • Step 2. Click "Check for updates"
  • Step 3. If an update is available, download and install it.
  • Step 4. After the installation, restart your phone and check if the screen responsiveness issue has been resolved.

Solution 4: Contact Customer Service

vivo support website

If none of the above solutions work, contacting customer service is your best option. VIVO has a team of professionals who can help you resolve any technical issues. They can diagnose the problem and provide a solution that works for you.

  • Step 1. Visit the VIVO website and locate their customer service contact information.
  • Step 2. Contact customer service and explain your issue.
  • Step 3. Follow their instructions to resolve the problem.
  • Step 4. If the issue is unresolved, consider taking your phone to a service center for further assistance.

Tips: Dr.Fone System Repair is a third-party software that can fix various iOS and Samsung phone issues, including screen unresponsiveness. This solution is recommended because it can protect your data and files. Dr.Fone Repair uses advanced algorithms to diagnose and fix phone issues, so you don't have to worry about losing data.

dr fone system repair feature

  • Step 1. Step 1. Download and install Dr.Fone on your computer.
  • Step 2. Connect your VIVO phone to your computer using a USB cable.
  • Step 3. Open Dr.Fone and select the "System Repair" option.
  • Step 4. Choose "Android Repair" from the list of available options.
  • Step 5. Click "Start" to begin the repair process.
  • Step 6. Fill in the required information on the device information screen, such as your device model and name.
  • Step 7. Click "Next" to proceed.
  • Step 8. Follow the on-screen instructions to repair your VIVO phone's touchscreen.
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What Causes VIVO Screen Unresponsive?

VIVO is known for producing quality phones that offer smooth performance and a range of advanced features. However, like any other electronic device, VIVO phones are not immune to issues such as unresponsive touch screens. This section will explore some of the common causes of VIVO Screen unresponsiveness.

Soft-bricked phone

This is a common issue that affects many VIVO phone models. A soft-bricked phone can occur when there is a problem with the software, such as an update that goes wrong or a corrupted app. When this happens, the phone may get stuck on the boot screen or become unresponsive to touch.

Equipment is worn out.

Over time, the hardware components of your VIVO phone may wear out, leading to problems with the touch screen. This can happen to any VIVO model, but it is more common in older phones used extensively.

Physical damage

Drops, bumps, and other types of physical damage can also cause the touch screen of your VIVO phone to become unresponsive. This can range from minor scratches to major cracks, which can cause the touch screen to stop working altogether.

How to Avoid VIVO Screen Unresponsive?

While VIVO Screen unresponsiveness can occur due to a range of factors, there are some steps you can take to avoid this issue. Here are some suggestions to help you keep your VIVO phone in top condition:

Avoid being harmed by dangerous malware

Malware can cause serious damage to your VIVO phone, making the touch screen unresponsive. To avoid this, install a reliable antivirus app on your phone and avoid downloading apps from unknown sources.

Update your phone on time

Keeping your VIVO phone updated with the latest firmware and security patches can help prevent issues like unresponsive touch screens. Check for updates regularly and install them as soon as they are available.

Use Dr.Fone to repair or manage your data

Dr.Fone is a powerful tool to help you manage your VIVO phone data and repair issues, including unresponsive touch screens. Using Dr.Fone regularly can help you keep your phone in top condition and avoid issues that could cause the touch screen to stop working.


Experiencing an unresponsive screen on your VIVO phone can be a frustrating experience, but it's not something you have to live with. We have provided you with six solutions to troubleshoot and fix the problem, ranging from the simple to the more complex. Whether it's a force restart or using specialized software like Dr. Fone, there are steps you can take to get your phone's touch screen working again.

It's important to note that prevention is key to avoiding the problem in the first place. Keeping your phone updated with the latest firmware and avoiding dangerous malware can go a long way in preventing software-related issues that can lead to an unresponsive screen. By taking proactive steps, you can avoid the headache of dealing with an unresponsive touch screen on your VIVO phone. Always handle your phone carefully to ensure it stays in top condition for longer use.

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James Davis

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