
The Ultimate Guide to Resolving VIVO Screen Unresponsiveness Issue
VIVO has established itself as a leader in the smartphone industry, delivering sleek designs, powerful processors, and advanced cameras. With AI-driven performance and long-lasting battery life, VIVO phones cater to the evolving needs of users worldwide.
VIVO phones offer impressive features and sleek designs, but they can experience occasional issues like unresponsive screens. Users may face lag, freezing, or erratic touch response, disrupting productivity and daily activities.
This article will provide useful solutions for solving VIVO screen unresponsiveness problems. Whether you're dealing with a VIVO Y91 touch not working issue, a VIVO Y55 touch, a not working problem, or any other type of touch screen problem, we've got you covered. Following our step-by-step guide, you can troubleshoot and fix your VIVO phone's screen quickly and easily.
4 Solutions to Solve VIVO Screen Unresponsiveness
If you are experiencing an unresponsive VIVO screen, here are five solutions to fix the problem:
Solution 1: Force Restart
Performing a force restart is a quick and effective way to fix an unresponsive VIVO screen caused by software glitches. Sometimes, background apps or system processes freeze, leading to screen lag or touch issues.
- Step 1. Press and hold power and volume down buttons simultaneously for 10-15 seconds.
- Step 2. Release the buttons once the VIVO logo appears on the screen.
- Step 3. Your phone will restart, and the screen responsiveness issue will be resolved.
Solution 2: Leave the Phone and Let the Battery Drain Completely
Allowing your VIVO phone’s battery to drain completely can sometimes resolve screen unresponsiveness, especially when other solutions fail. A full battery depletion forces the device to shut down, effectively resetting background processes and clearing minor software glitches.
- Step 1. Let your phone sit for several hours until the battery is completely drained.
- Step 2. Charge your phone to full capacity and turn it back on.
- Step 3. Check if the screen responsiveness issue has been resolved.
Solution 3: Check for Firmware Updates
Updating your VIVO phone's firmware is a crucial step in fixing screen unresponsiveness caused by software bugs or glitches. Firmware updates often include important bug fixes and performance improvements that address system-related issues, helping to restore smooth touchscreen functionality.
- Step 1. Go to "Settings" > "System update".
- Step 2. Click "Check for updates"
- Step 3. If an update is available, download and install it.
- Step 4. After the installation, restart your phone and check if the screen responsiveness issue has been resolved.
Solution 4: Contact Customer Service
If the previous solutions don't resolve your VIVO screen issue, reaching out to VIVO customer service is the next step. Their expert team can efficiently diagnose the problem and offer tailored solutions, ensuring your device gets back to optimal performance.
- Step 1. Visit the VIVO website and locate their customer service contact information.
- Step 2. Contact customer service and explain your issue.
- Step 3. Follow their instructions to resolve the problem.
- Step 4. If the issue is unresolved, consider taking your phone to a service center for further assistance.
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- Step 1. Step 1. Download and install Dr.Fone on your computer.
- Step 2. Connect your VIVO phone to your computer using a USB cable.
- Step 3. Open Dr.Fone and select the "System Repair" option.
- Step 4. Choose "Android Repair" from the list of available options.
- Step 5. Click "Start" to begin the repair process.
- Step 6. Fill in the required information on the device information screen, such as your device model and name.
- Step 7. Click "Next" to proceed.
- Step 8. Follow the on-screen instructions to repair your VIVO phone's touchscreen.
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What Causes VIVO Screen Unresponsive?
VIVO, known for its high-performance smartphones with sleek designs and advanced features, is not immune to technical issues like unresponsive touch screens. Often referred to as "ghost touch" or "dead screen," this frustrating problem can disrupt daily tasks and render your device unusable.
Soft-bricked phone
This is a common issue that affects many VIVO phone models. A soft-bricked phone can occur when there is a problem with the software, such as an update that goes wrong or a corrupted app. When this happens, the phone may get stuck on the boot screen or become unresponsive to touch.
Equipment is worn out.
Over time, the hardware components of your VIVO phone may wear out, leading to problems with the touch screen. This can happen to any VIVO model, but it is more common in older phones used extensively.
Physical damage
Drops, bumps, and other types of physical damage can also cause the touch screen of your VIVO phone to become unresponsive. This can range from minor scratches to major cracks, which can cause the touch screen to stop working altogether.
How to Avoid VIVO Screen Unresponsive?
While VIVO Screen unresponsiveness can occur due to a range of factors, there are some steps you can take to avoid this issue. Here are some suggestions to help you keep your VIVO phone in top condition:
Avoid being harmed by dangerous malware
Malware can cause serious damage to your VIVO phone, making the touch screen unresponsive. To avoid this, install a reliable antivirus app on your phone and avoid downloading apps from unknown sources.
Update your phone on time
Keeping your VIVO phone updated with the latest firmware and security patches can help prevent issues like unresponsive touch screens. Check for updates regularly and install them as soon as they are available.
Use Dr.Fone to repair or manage your data
Dr.Fone is a powerful tool to help you manage your VIVO phone data and repair issues, including unresponsive touch screens. Using Dr.Fone regularly can help you keep your phone in top condition and avoid issues that could cause the touch screen to stop working.
Conclusion
An unresponsive screen on your VIVO phone can be frustrating, especially if you rely on it for daily tasks. Fortunately, this issue can often be resolved with simple troubleshooting steps. In this guide, we've outlined six effective solutions, from force restarting your device to using specialized software like Dr.Fone - System Repair (Android) to repair screen drivers and restore functionality.
James Davis
staff Editor
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