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The Ultimate Guide to Resolving VIVO Screen Unresponsiveness Issue

Sep 27, 2024 • Filed to: • Proven solutions

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VIVO has solidified its position as a trailblazer in the smartphone industry, consistently unveiling cutting-edge models that cater to the evolving needs of users worldwide. Characterized by their sleek and sophisticated designs, VIVO phones boast powerful processors, advanced camera capabilities, and innovative features such as AI-enhanced performance and long-lasting battery life.

While VIVO phones are renowned for their impressive features and sleek designs, they are not exempt from the occasional technical glitch. One of the most prevalent issues affecting VIVO users is a screen that becomes unresponsive, often manifesting as lag, freezing, or erratic touch functionality. This problem can be particularly vexing for individuals who rely heavily on their device for work, social media, or personal activities, resulting in lost productivity, missed opportunities, and heightened frustration.

This article will provide useful solutions for solving VIVO screen unresponsiveness problems. Whether you're dealing with a VIVO Y91 touch not working issue, a VIVO Y55 touch, a not working problem, or any other type of touch screen problem, we've got you covered. Following our step-by-step guide, you can troubleshoot and fix your VIVO phone's screen quickly and easily. So, let's dive in and explore the common causes of VIVO screen unresponsiveness and the solutions you can use to get your device back up and running.

4 Solutions to Solve VIVO Screen Unresponsiveness

If you are experiencing an unresponsive VIVO screen, here are five solutions to fix the problem:

Solution 1: Force Restart

vivo x80 pro force start

A force restart is a simple fix for unresponsive VIVO screens caused by software issues. An app or process may become stuck, causing your screen to freeze or become unresponsive. By force restarting your phone, you can end these processes and get your phone back to working order without losing data.

  • Step 1. Press and hold power and volume down buttons simultaneously for 10-15 seconds.
  • Step 2. Release the buttons once the VIVO logo appears on the screen.
  • Step 3. Your phone will restart, and the screen responsiveness issue will be resolved.

Solution 2: Leave the Phone and Let the Battery Drain Completely

vivo device charging after battery drain

Sometimes, leaving your phone for a while and letting the battery drain completely can resolve screen unresponsiveness issues. This solution is often used when other methods fail to work. When you let the battery drain completely, it can help to reset the phone's processes and software.

  • Step 1. Let your phone sit for several hours until the battery is completely drained.
  • Step 2. Charge your phone to full capacity and turn it back on.
  • Step 3. Check if the screen responsiveness issue has been resolved.

Solution 3: Check for Firmware Updates

vivo device system update

Updating your phone's firmware can fix many software-related issues that cause VIVO screen unresponsiveness. Firmware updates can address bugs and glitches in the phone's operating system, leading to screen issues.

  • Step 1. Go to "Settings" > "System update".
  • Step 2. Click "Check for updates"
  • Step 3. If an update is available, download and install it.
  • Step 4. After the installation, restart your phone and check if the screen responsiveness issue has been resolved.

Solution 4: Contact Customer Service

vivo support website

If none of the above solutions work, contacting customer service is your best option. VIVO has a team of professionals who can help you resolve any technical issues. They can diagnose the problem and provide a solution that works for you.

  • Step 1. Visit the VIVO website and locate their customer service contact information.
  • Step 2. Contact customer service and explain your issue.
  • Step 3. Follow their instructions to resolve the problem.
  • Step 4. If the issue is unresolved, consider taking your phone to a service center for further assistance.

Tips: Dr.Fone System Repair is a third-party software that can fix various iOS and Samsung phone issues, including screen unresponsiveness. This solution is recommended because it can protect your data and files. Dr.Fone Repair uses advanced algorithms to diagnose and fix phone issues, so you don't have to worry about losing data.

dr fone system repair feature

  • Step 1. Step 1. Download and install Dr.Fone on your computer.
  • Step 2. Connect your VIVO phone to your computer using a USB cable.
  • Step 3. Open Dr.Fone and select the "System Repair" option.
  • Step 4. Choose "Android Repair" from the list of available options.
  • Step 5. Click "Start" to begin the repair process.
  • Step 6. Fill in the required information on the device information screen, such as your device model and name.
  • Step 7. Click "Next" to proceed.
  • Step 8. Follow the on-screen instructions to repair your VIVO phone's touchscreen.
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What Causes VIVO Screen Unresponsive?

As a leading smartphone manufacturer, VIVO has established a reputation for crafting high-performance devices that deliver seamless user experiences, boasting cutting-edge features and sleek designs. Nevertheless, like all electronic devices, VIVO phones are susceptible to technical issues, including one of the most frustrating problems: unresponsive touch screens. Also known as "ghost touch" or "dead screen," this issue can render a device unusable, causing inconvenience and disrupting daily activities.

Soft-bricked phone

This is a common issue that affects many VIVO phone models. A soft-bricked phone can occur when there is a problem with the software, such as an update that goes wrong or a corrupted app. When this happens, the phone may get stuck on the boot screen or become unresponsive to touch.

Equipment is worn out.

Over time, the hardware components of your VIVO phone may wear out, leading to problems with the touch screen. This can happen to any VIVO model, but it is more common in older phones used extensively.

Physical damage

Drops, bumps, and other types of physical damage can also cause the touch screen of your VIVO phone to become unresponsive. This can range from minor scratches to major cracks, which can cause the touch screen to stop working altogether.

How to Avoid VIVO Screen Unresponsive?

While VIVO Screen unresponsiveness can occur due to a range of factors, there are some steps you can take to avoid this issue. Here are some suggestions to help you keep your VIVO phone in top condition:

Avoid being harmed by dangerous malware

Malware can cause serious damage to your VIVO phone, making the touch screen unresponsive. To avoid this, install a reliable antivirus app on your phone and avoid downloading apps from unknown sources.

Update your phone on time

Keeping your VIVO phone updated with the latest firmware and security patches can help prevent issues like unresponsive touch screens. Check for updates regularly and install them as soon as they are available.

Use Dr.Fone to repair or manage your data

Dr.Fone is a powerful tool to help you manage your VIVO phone data and repair issues, including unresponsive touch screens. Using Dr.Fone regularly can help you keep your phone in top condition and avoid issues that could cause the touch screen to stop working.

Conclusion

Encountering an unresponsive screen on your VIVO phone can be a maddening experience, especially if you rely on your device for daily activities, but fortunately, it's a issue that can be easily resolved with the right troubleshooting techniques. In this guide, we've compiled six comprehensive solutions to help you diagnose and fix the problem, ranging from simple, DIY methods like force restarting your device and adjusting your screen settings, to more advanced solutions involving specialized software like Dr. Fone, which can help repair damaged screen drivers and restore touchscreen functionality.

Preventing an unresponsive screen on your VIVO phone is always better than trying to fix the issue after it arises. By taking proactive measures, you can significantly reduce the risk of software-related problems that can lead to touchscreen malfunctions. Regularly updating your phone's firmware to the latest version is a crucial step in maintaining optimal device performance and preventing issues like screen freezing or unresponsiveness. Additionally, being cautious when downloading apps and avoiding suspicious links or malware can help safeguard your device against potential threats.

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James Davis

staff Editor

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