Feb 21, 2025 • Filed to: Mobile Repair Solutions • Proven solutions
You probably touch the screen of your phone hundreds of times per day. It’s no surprise that smartphone touchscreens are one of the most common components to fail, given their delicate glass construction. However, a part of the touch screen not working on your Android phone does not necessarily mean it is a hardware issue. There could be other reasons why your Android’s touch screen stopped responding.
If your phone’s touchscreen frequently fails to respond, there are several things you can try before calling a professional. This article will reveal those proven fixes you can easily perform independently.
There are two possible causes as to why your phone’s touch screen is not working. One is the touch screen may have been damaged, and the other is the device may be experiencing technical difficulties.
If you drop your phone and it becomes stuck against something, the touch screen’s connectivity may fail. Only a part of the touch screen may sometimes become damaged and unresponsive. That may also occur when there is a technical failure, such as the phone hanging. A part of the touch screen not working can occur when malware is downloaded or when phone settings are changed.
Now, the problem can affect any Android phone, and users may encounter the following error messages on their respective phone models:
You may experience a variety of touch screens not working on Android issues:
Before proceeding to how to fix an unresponsive touch screen on an Android device, you should complete the following steps:
If you have already tried running the device in diagnostic mode and verified that it is not physically damaged, then the problem is most likely technical. If your Android device’s screen is not responding to touches for technical reasons, follow the methods below to resolve the issue.
When your touch screen stops working, the first thing you should do is restart your device. The operation is known as soft resetting. You cannot turn your device off from the option on the screen because the touch screen is not responding. Here are the steps to take.
Step 1: Hold the “Power” button until the device turns off.
Tip: If you hold down the power button for a few seconds, you will see the “Power Off” and “Restart” options on the screen. You can’t use it because the entire screen isn’t responding. Hence, you should press and hold the “Power” button for as long as necessary.
Step 2: When the device turns off, wait a few seconds.
Step 3: Press and hold the “Power” button to restart the device.
Check to see if the Android auto touch screen is not working problem has been resolved. Otherwise, proceed with the following methods.
You should switch to Safe mode whenever an application or piece of software causes a problem on your device. Only the most fundamental system components are loaded and used when operating in Safe mode.
If your touch screen is functional in safe mode, the issue is most likely internal. You can quickly fix the Android touchscreen issue by following the prompts given below to activate the safe mode:
Step 1: To force a restart, press and hold the device’s “Power” button for an extended period.
Step 2: Maintain pressure on the “Power” button. Take your finger off it once you see the manufacturer’s logo.
Step 3: When you let go of the “Power” button, press and hold the “Volume Down” button. After that, a “Safe Mode” label will appear in your screen’s lower-left corner.
Every smartphone is bound to have limitations. However, smartphone makers include a “Developer Options” menu for advanced users. Here, restrictions are removed, and user preferences can be customized.
If you enable Developer Options on some Android devices, they may stop working properly. If you have recently activated Developer Options and your touchscreen is no longer responding as expected, you should disable it. To do so, follow the instructions below:
Step 1: Launch the Settings app on your device.
Step 2: Select the System menu item, which usually locates at the bottom of the screen.
Step 3: Tap the Advanced options menu, then select Developer Options.
Step 4: You will then find the switch to turn it on or off. Disable itby toggling the button off.
Step 5: Restart your device to check if the part of the touch screen not working issue has been resolved.
Resetting your device to its factory settings will return it to its state when you first unboxed it. All your phone’s data and installed apps will be erased, including any malware on your device that may be causing the issue to occur. Here’s how to restore your device to factory settings:
Step 1: Since your touch screen is not working, you can factory reset it using Google’s Find My Device web service.
Step 2: Go to Find My Device from any device and sign in to the Google account associated with the damaged screen device.
Step 3: After successfully logging in, you will see your device’s name. Select the Erase Device option.
Step 4: Confirm by pressing the Erase Device button.
Tip: Since all your data will be removed, it’s recommended to back up your data first before resetting your device to factory settings.
If you’ve exhausted all other options and still can’t fix your Android’s part of the touch screen not working issue, it’s time to resort to Dr.Fone – System Repair! It allows you to repair Android system issues with a single click.
Many users have reported exceptions on their Android devices, such as touch screen failure, black screen of death, system UI failure, app crashing, etc. And in this case, people should seek an Android repair tool.
Dr.Fone – System Repair has made it easier than ever for Android users experiencing technical issues with their device, including an unresponsive touch screen, among other system issues. The best part is that no data will be lost while repairing Android system issues.
Follow the steps given below on how to use Wondershare Dr.Fone System Repair for Android:
Step 1: Select the System Repair option from the main window after starting Dr. Fone.
Step 2: Connect your Android phone or tablet to the computer using the appropriate cable. Choose Android Repair from the three options shown on the left side of the screen.
Step 3: The device information screen will appear in the next window. There, input your device’s unified brand, name, model, country/region, and carrier information. Then click Next after you confirm the warning.
The Android repair procedure may wipe out all data on your device. To confirm and proceed, enter “000000”.
Note: It is strongly advised that you back up your Android data before attempting Android repair.
Step 4: Before repairing your Android device, you must boot it into Download mode. To boot your Android phone or tablet into DFU mode, follow the steps below:
For a device that has a Home button:
For a device that lacks a Home button:
Step 5: Then press the Next button. The program will then download the firmware. After downloading and verifying the firmware, the program will automatically repair your Android device. And in a while, your Android device’s system issues will be resolved.
Check Dr.Fone’s supported operating systems below before using the application to fix your mobile technical issues.
Dr.Fone – System Repair is a data management and recovery tool that contains several toolkits in one program, each designed to repair a specific phone problem. Check out its key features below:
Here are the advantages of using Dr.Fone – System Repair:
Check below to know Dr.Fone – System Repair’s limitations:
Fixing an Android part of the touch screen not working issue can be quickly done with just a few fixes you can do on your own. However, there may be times when the solutions provided above may not work, and the worst part is factory resetting your phone erases all your data.
That’s why Dr.Fone – System Repair might be your best solution. It has all the tools you need to keep your Android device 100%. Not only that, but with Dr.Fone, you can repair your Android system issues without dealing with any data loss.
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