
Why Does My Phone Keep Turning Off By Itself? 6 Fixes Are Here!
Mar 24, 2025 • Filed to: Mobile Repair Solutions • Proven solutions
Android users often enjoy a smooth experience, but a common issue is their phone unexpectedly shutting down. One moment you're using it, and the next, it turns off—only to work fine again for a short time once rebooted.
A phone shutting off unexpectedly can be frustrating, especially during important tasks like gaming, emailing, or business calls. Many Android users face this issue, often seeking solutions online. If you're wondering, "Why does my phone keep shutting off?" here are some effective fixes to try.
So the next time you ask, "Why does my phone keep shutting off?", refer to this article and follow the techniques given hereunder.
- Part 1: Possible reasons for phone turning off by itself
- Part 2: Check the battery status on Android
- Part 3: One-click to fix Android phone keeps turning off (easy and effective solution)
- Part 4: Update software to the latest version to fix Android phone keeps turning off
- Part 5: Cool down your phone to avoid your phone keeps turning off
- Part 6: Narrow down the randomly turning off issue in Safe Mode
- Part 7: Back up your data and perform a factory reset
Part 1: Possible reasons for phone turning off by itself
We understand your trouble when you ask, "Why does my phone keep turning off?" thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.
The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.
Certain apps, especially those from unknown sources, may not be compatible with Android and can cause your phone to shut off unexpectedly. Additionally, if your battery is low or aging, it may lead to sudden shutdowns and reduced performance.
Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.
Now, once you have analyzed the problem, it is easier to move on to the solutions.
Part 2: Check the battery status on Android
If your phone shuts off unexpectedly and won't turn back on, it could be a battery issue. Fortunately, Android users can run a test to check their battery’s health and functionality. Here’s what to do next time you're wondering why your phone keeps turning off.
Step 1: First, open the dialer on your Android phone shown in the screenshot below.
Step 2: Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.
Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.
If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.
Part 3: One-click to fix Android phone keeps turning off
We understand how annoying it is to find your Android device turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android). In addition to fixing the issue of your Android phone turning off, this solution can also resolve other common Android problems, including failed system updates, devices stuck on the logo, unresponsiveness, or the dreaded blue screen of death.
Your trouble with "why does my phone keep shutting off?" can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.

Dr.Fone - System Repair (Android)
Repair Android System Errors without Any Trouble.
- Fix your Android to normal, no skills required.
- Fix various Android system issues, stuck in boot loop, black screen, or won't turn on, looping on start, etc.
- The high success rate in resolving Android system issues.
- Compatible with a wide range of Android devices and OS versions
- User-friendly interface with easy-to-follow steps.
Below are the steps that help easily fix Android device keeps turning off on its own:
Phase 1: Preparing your Android device and connecting it
Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.

Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.

Step 3: Pick your Android device details over the device information interface. Click the ‘Next’ button afterward.

Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does my phone keep turning off’
Step 1: On your Android device, go to ‘Download’ mode following the instructions.
For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.

For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.

Step 2: Hitting the ‘Next’ button will start the Android firmware download.

Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.

Part 4: Update software to the latest version to fix Android phone keeps turning off
Go to "Settings" on your Android phone and navigate to the "System" or "Software Update" section (the exact wording may vary depending on your device model and Android version). Look for the option to "Check for updates" to see if any new software updates are available.
Part 5: Cool down your phone to avoid your phone keeps turning off
Overheating can cause an automatic shutdown to protect your phone's internal components. This occurs when the device's temperature rises due to intensive tasks or prolonged use, triggering a safety mechanism to prevent damage.
To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.
Part 6: Narrow down the randomly turning off issue in Safe Mode
Booting your phone in Safe Mode helps identify if the issue is caused by incompatible apps. In Safe Mode, only essential apps run. If your phone works fine, remove unnecessary apps that may be overloading the processor. To boot into Safe Mode:
Step 1: Long press the power button to see the following options on the screen.
Step 2: Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.
Step 3: Once done, the phone will reboot and you will see “Safe Mode” on the main screen.
That's all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.
Part 7: Back up your data and perform a factory reset
Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.
Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it's working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:

Wondershare Dr.Fone
Flexibly Back up and Restore Android Data
- Back up Android data to the computer with one click.
- Preview and selectively restore the backup to any Android device.
- Supports 8000+ Android devices.
- There is no data lost during backup, export, or restoration.
Step 1: To start with, download and run the backup software on the PC. Once you have the main screen of the software with multiple options that will appear before you, choose the "My Backup" option.
Step 2: Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.
Step 3: You will see the file types that will be backed up. Wait for the backup process to complete.
Step 4: There you go, you have successfully backed up data.
Ditch the hassle of multiple apps and simplify your mobile experience with Dr.Fone App, the ultimate all-in-one solution for iOS and Android users. Unlock your device, change your GPS location, and transfer WhatsApp data with ease. Plus, recover lost data from Android devices and transfer files, photos, and music between devices with ease. Fix common system issues and get the most out of Dr.Fone App with our "Tips" section below.
Dr.Fone App - Android Data Recovery
Get Back Your Valuable Data from Android Devices with Ease.
- Supports multiple data types: contacts, photos, videos, audios, and files.
- Compatible with over 6000+ Android brands.
- Recovery history available for review.
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Now moving on to factory reset your phone:
Simply visit “Settings” on your Android phone by clicking the settings icon as shown below.
And then select the “Backup and Reset” option.
Once selected, tap on "Factory data reset" and then "reset device" as shown in the picture below.
Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.
Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Android device once you factory reset it, again using the Dr.Fone toolkit.
Conclusion
If you're wondering, "Why does my phone keep turning off?", the causes are often simple, and so are the solutions. Carefully analyze the issue and follow the fixes in this guide. For added security, Dr.Fone - Phone Backup (Android) feature lets you safely store and retrieve your data.
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Alice MJ
staff Editor
Generally rated4.5(105participated)