12 Most Common Android 9 Pie Problems & Fixes
Android Pie 9 is the latest in the Android operating system series, and this time takes the power of intuitive AI that aims to bring you the most complete and most functional Android experience to date. Hailed by critics as one of the best mobile operating systems out there, it’s no wonder so many people are flocking to install it onto their devices.
This should come as no surprise. With leading features including the built-in AI technology that aims to provide a custom phone experience that works in tune with exactly how you use your device, adaptive battery features to ensure your device lasts all day without dying, and compatibility with some of the best and most feature-rich apps on the market, Android Pie is leading the way.
However, that doesn’t mean that the operating system doesn’t come without its fair share of Android issues, problems and errors. As with all technology that’s released, there are going to be some instances where the system experiences bugs or crashes. If this happens to you, you’re going to want to fix them as soon as possible.
Since Android Pie has only been available a few months, the extent of the Android issues is now coming to light and are being documented and addressed. Some of the problems are serious problems that are rendering devices unusable. However, some are simply faulty features that stop working.
Today, we aim to provide you with the complete guide that includes everything you need to know to get your device working again and free from Android issues. We’ve listed 12 common Android Pie problems, and 12 related fixes to help you get back on your feet fast. But first, let’s jump into the main fix that should solve anything.
If you’re experiencing a critical error with your Android Pie device that can’t seem to move forward from, the hard and fast fix is to reinstall your operating system. This is basically a hard reset that puts your phone back to factory settings, thus overwriting the bug and making it non-existent.
Easily the best way to do this is using a software platform titled dr.fone – Repair (Android) as the title suggests, this is a complete Android repair solution that reinstalls Android Pie 9 onto your Android device to help you start afresh and repairs any problems you may have been having.
Make sure you’re backing up your device before you start this process because it will erase all your personal files!
Android repair tool to fix all Android 9 Pie system problems
- Simple one-click operation to fix your phone fast
- Supports every Samsung model, carrier and version
- Fixes all problems and errors you may encounter
- 24/7 customer support team to help you whenever you need it
A Step-by-Step Guide to Fix Android Pie Issues
As we mentioned above, using dr.fone – Repair (Android) is as simple as following three simple steps. If you’re ready to fix your phone, simply follow this step-by-step guide!
Step 1 – Setting Up Your System
Firstly, head over to the dr.fone website and download the Repair toolkit for either your Mac or Windows computer. Once downloaded, install the software by following the onscreen instructions.
When everything has installed, connect your Android device to your computer using the official USB cable and open the software, so you find yourself on the main menu. On here, click the ‘Repair’ option to start the repair process.
Step 2 – Preparing Your Device for Repair
If connected correctly, your device will show up acknowledged by the dr.fone software. If so, fill out the text boxes on the first screen showing your make, model, carrier and other device information, just to ensure it’s correct.
Then insert the ‘000000’ code on both your computer and your device to ensure you want to proceed with the repair process. You’ll then need to put your device into Recovery Mode manually.
How you do this will depend on whether or not your phone has a physical home button, but you can simply follow the onscreen instructions on how to achieve this. Once in Recovery Mode, click start to start repairing your phone!
Step 3 – Wait and Repair
Now the software will repair everything automatically. First, the software will download the related Android 9 software, and then it will prepare and install it onto your device. That’s all there is to it!
Make sure that your phone does not disconnect from your computer during this time, nor does your computer lose power, so it’s highly recommended you keep it on charge and then leave your computer alone, so you don’t accidentally press anything and interrupt the process.
The software will notify you when everything is completed. When you see this screen (see image below) you can disconnect your device and your phone will be repaired and ready to use!
Top 12 Android Pie Problems & Common Fixes
While the dr.fone solution is the hard and fast way to fix all your Android Pie problems and will get your device back to a working state, it’s important to remember that you may be able to fix your device yourself.
As we mentioned in the introduction, while some Android Pie problems may be common, there are plenty of fixes out there that may help you before you find the need to reinstall your software completely. Below, we’re going to explore 12 of the most common problems and how you fix them!
Before you try any of the fixes listed below, make sure you’re backing up your device, and you’ve tried to see whether turning your device on and off again will fix the problem! This may be all you need to do!
Problem 1 - Some Apps Fail to Work
There are multiple reasons why some of your apps may not work. If you’re using an older app, it simply may not be compatible and is one of the most recent Android 9 update problems, and you’ll need to wait until the developers fix this.
However, make sure you’re heading into the Play Store to see whether the app is fully updated to the latest version, and this may fix the problem. If it still doesn’t work, try uninstalling and reinstalling the app to download a clean version of it.
Problem 2 - Boot-loops
A boot loop is one of the most irritating Android p issues to deal with and literally refers to turning your device on and before it's even loaded, it shuts down and tries to reboot again. This cycles around and around.
The best way to deal with this Android 9 issues is to soft reset your device. This means taking the battery out and leaving your device like this for a couple of minutes. Then, pop the battery back in and try turning it on to see if it’s worked.
If not, you may have to hard reset your phone. This doesn’t mean reinstalling the firmware but instead resetting the one you have. You can do this by entering recovery mode without connecting it to your computer, and then using the volume buttons to select the Factory Reset option.
This will take several minutes to complete but should reset the phone enough to stop the boot loop errors.
Problem 3 - Lockups and Freezes
If your device keeps freezing on random screens, or you’re unable to do anything because your phone is locked up, these Android p issues can be extremely annoying. If you can, try holding down the power button to reset the device and reboot all the settings.
If this doesn’t work, try soft resetting your device by taking out the battery and putting it back in after a couple of minutes. If you still have access to certain features of your phone, try erasing your phone’s cache files and checking for the latest Android update.
Problem 4 - Adaptive Brightness Issues
Experiencing brightness level problems with the new Google Adaptive Brightness feature, and can’t seem to get the right levels for what you want? Fortunately, this bug is easy to fix by simply turning the feature off and on again.
Make your way over to the Adaptive Brightness page and click on Settings. Navigate Storage > Clear Storage > Reset Adaptive Brightness. Sure, this isn’t the first place you’d look, but it should reset the feature back to its full working condition.
Problem 5 - Phone Rotation Issues
Whether you’re watching a video and want your phone in landscape mode, or the other way around, you may find your phone bugging and refusing to turn as you turn your device. Firstly, open your device menu to see whether the screen rotation lock is enabled that allows the phone to move.
You can then try to hold any area of your home screen down, click ‘Home Settings,’ and then disable the ‘Allow Screen Rotation’ feature to see whether this forces the device to rotate. Also, make sure your device is updated to the latest Android Pie version.
Problem 6 - Sound/Volume Problems
Unable to change the volume of your Android device, or finding it hard to keep the settings accurate? This can be one of the most complex Android 9 update problems.
Firstly, press down on both volume keys on your device to make sure they’re as responsive as they should be to ensure this isn’t a hardware issue that needs to be fixed.
If you head over to the Play Store and search Support Tools, you can download the official Google Diagnostics app and install this to your device. You can then run a diagnostic test to make sure you’re not experiencing any hardware problems inside your device.
Also, make sure you’re checking to see which sound profile you’re using. Head over to Settings > Sounds, and make sure way through all the settings here to ensure nothing is turned off or an option hasn’t been pressed. This is a common way to fix these Android P update problems.
Problem 7 - Fingerprint Sensor Issues
When you’re trying to unlock your device, you may find a problem unlocking your device using the fingerprint unlock sensor, or when you’re paying for an app or using an app that uses the fingerprint feature.
First, try wiping your fingerprint sensor with a dry cloth, making sure there’s no dirt or grime on the sensor that could prevent your fingerprint from being read. Then head over to the settings and try adding a new fingerprint profile and reinputting your fingerprints to see if this works. If it does, you can delete your old fingerprint profile.
You can also boot your phone in Safe Mode by turning it off and then powering it on by holding down the Power buttons and Volume buttons at the same time. Then try reinputting your fingerprints again. If everything is updated and you’re still experiencing an issue, this could be a hardware fault.
Problem 8 - Various Connectivity (Bluetooth, Wi-Fi, GPS) Problems
One of the most common problems Android Pie users are experiencing is connectivity issues, especially when it comes to Bluetooth and Network connections. To fix this, go into your Settings, tap Connectivity and turn off the connection that has an issue, wait a few minutes, and then reconnect.
If you’re connecting to a Bluetooth or Wi-Fi network, forget the network you’re connecting to, then tap to reconnect and put in all the security information again. This may be caused by the security certificate expiring. This should be enough to fix your connectivity issues.
Problem 9 - Battery Drainage Android P Update Problems
While Android Pie is claimed to be one of the best operating systems when it comes to making your battery last for the longest amount of time, this is only true when the feature is working correctly. Google claims to be working on this issue, but there are several things you can do in the meantime.
Firstly, make sure you’re closing all the apps you’re running from the background, so you’re only running the apps you need at a particular time. You can also go into the settings to close off any background services you don’t need, but make sure you’re not turning off anything important.
If you’re still experiencing these Android P update problems, you may be experiencing a faulty battery, which you’ll then need to replace.
Problem 10 - Google Assistant Voice Match Settings Issues
If you’ve set up your device to use the Google Assistant feature, you’ll know that you need to match your voice so the service knows it’s you talking, but what can you do when it stops recognizing your voice?
Firstly, try turning your phone off and on again to see if this helps. If not, navigate Settings > Google > Search, Assistant, Voice > Voice > Voice Match > Access Voice Match and then reapply your voice to match it up to correct these common Android P update problems.
Problem 11 - HOME or RECENT Apps Buttons Not Working
It can be so annoying when your onscreen buttons aren’t working correctly, especially if it’s something as important as the home button. You may even be experiencing problems with the responsiveness of your notifications bar, depending on the make or model of your device.
The first thing to do is to boot your phone in Safe Mode by turning it off and on again by holding down the Power button and the Volume buttons at the same time. If, in this mode, the buttons still aren’t working, you know you have a hardware problem that needs to be fixed, such as a faulty screen.
You can also try soft resetting your device by taking out the battery and putting it back in after a couple of minutes. If these neither of these solutions work, try factory resetting your device to fix these Android Pie update problems.
Problem 12 - Charging Issues (won’t charge or quick charge not working)
If you find your device isn’t charging correctly after installing the Android Pie update, or your fast charging features aren’t working, there are a few things to think about. Firstly, you’ll want to make sure everything is okay with your charger or wireless charging pad, and there’s no frayed wires or splits.
You can also check the charging port of your device to make sure no dust or grime is blocking the contactors that transfer the power to your device. Also, make sure the operating system is fully updated to the latest version, and problems persist, factory reset your device.
If this still isn’t working, you’re probably using a faulty battery, and you’ll need to get it replaced to fix these Android Pie update problems.
Latest Reported Problem - The Smart Text Selection in Pie's New Overview isn't Working
These Android Pie update problems are so annoying when this happens, but fortunately, there are two ways you can fix this. Firstly, try holding down a blank space on your home screen and tap the Home Settings option. Then click the Suggestions option and look for the Overview Suggestions tab. Make sure this is turned on.
If this doesn’t work, head into your Settings and navigate Settings > Languages and Input > Languages. Make sure your language here is the language you’re actually using. If you’re English speaking, make sure you’re using the right US or UK English.
If it doesn’t work still, try switching the other language to see if that works. If so, you’ll have found the problem.
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