How To Fix the Problem of Transferring Android Files Not Working

Daisy Raines

Aug 30, 2023 • Filed to: Data Transfer Solutions • Proven solutions

Have you encountered error messages like the "Android file transfer could not connect to device?" Don't let connection, software, and permission problems stop you in your tracks. Swiftly resolving this issue is critical, as file transfers are a fundamental aspect of daily operations for users like yourself.

So, whether you are a casual user or a tech-savvy pro, this article will equip you with the knowledge you need to tackle the issue of Android file transfer not working head-on. Follow the steps to connect your devices, ensuring smooth and seamless file transfers. If you are tired of the frustration of android file transfer Mac not working, keep reading to discover how to resolve the problem efficiently.

android file transfer not working prompt

Part 1: Common Causes of Android File Transfer Not Working

When Android file transfer doesn't work, it can be frustrating and time-consuming to diagnose the problem. By understanding the common causes of Android file transfer not working, you can take steps to troubleshoot the problem and find a solution that works for you. This part discusses these common causes in more detail, so you can better understand what's behind the problem.

Connection Issues

Connectivity issues occur when your Android device doesn't connect to your Mac. If you encounter the problem of Android file transfer not working on your Mac, it's best to start by checking the basics.

smartphone connected to a laptop

  • USB cable. A faulty USB cable can cause connectivity issues between your Android device and Mac, leading to an error prompt of "Android file transfer no android device." The cable may have a damaged part or a loose connection at either end.
  • USB port. Sometimes, a faulty USB port prevents proper communication between your devices. It will trigger an error message of "Android file transfer no android device."
  • USB debugging mode. The USB debugging on your Android device might be disabled, so you can't transfer files. Failure to enable it may result in an error message of Android file transfer not working.

Software Issues

Software issues refer to problems arising from outdated or incompatible software, specifically the Android File Transfer app and Mac OS version.

open mac laptop

  • Outdated Android File Transfer app. An unsupported or corrupted Android File Transfer app can lead to Android file transfer Mac not workingissues with transferring files between your Mac and Android device. The app may not be compatible with the current version of Mac OS or Android software.
  • Outdated Mac OS Version. The compatibility issue between software versions is a common problem that can cause "Android file transfer Mac not working."

Permission Issues

Permission issues refer to problems that arise when your smartphone doesn't have the necessary permissions to access your files on your Mac.

  • No permission to access files. If you encounter an Android file transfer Mac not workingerror, there could be two possible causes. First off, your smartphone doesn't have permission to transfer files. Alternatively, your computer may not be accessible for file transfers.

Part 2: How To Fix Android File Transfer Not Working Issue

Now that you know the common causes of the Android file transfer could not connect to a device error message, it is time to explore the solutions to fix the issue. Keep reading to find out how to troubleshoot this problem and get your file transfers back on track.

Try a Different USB Cable or Port

Check your USB cable for damages to fix "Android file transfer no android device." If you find any damage, replace the cable. If it is not damaged, try using a different USB cable to see if it fixes the problem. Next, ensure a secure connection between your desktop and USB cable to avoid issues.

usb cable connects phone and laptop

Another cause of Android file transfer no Android device connection issues is a faulty USB port on your Mac or Android device. Connect your device to a different USB port on your Mac. By switching to a different USB port, see if the problem lies with the original port or the cable itself.

Enable USB Debugging Mode and File Transfer on Your Phone

Your Android phone's brand and type will determine how to enable developer mode and USB debugging. For most Android smartphones, go to Settings > System > About Phone. Click the Build number several times to activate the Developer mode message.

Afterward, go to Settings > System > Developer options and enable USB debugging. Once prompted with the "Allow USB debugging?" dialogue box, click OK to proceed.

android phone settings usb debugging

To transfer files from your smartphone to your computer, connect your device to your computer using a USB cable. When prompted on your screen or notifications, select File transfers on your smartphone below the Use USB for the dialogue box.

usb file transfer notification

Update or Reinstall Android File Transfer App

Ensure your Mac is running the latest version of Android File Transfer. If you think the Android File Transfer app is the culprit, try uninstalling and reinstalling it to fix any potential software issues.


Are there other file transfer apps on your Mac, like Smart Switch or Samsung Kies? They may interfere with the functionality of the Android File Transfer app, resulting in the Android file transfer Mac not working issue. Check if the Android File Transfer app works after uninstalling these apps.

mac uninstall samsung kies app

Update Mac OS Version

Check for software updates to ensure you have the latest version of Mac OS installed. Go to System Settings > General > Software Update from the Apple logo menu.

Or, go to System Preferences > Software Update and click Upgrade Now.

Your Mac won't show updates or upgrades if they're not supported.

mac software update


If you're experiencing the "Android file transfer could not connect to device" error message, check to see if your smartphone has the latest software updates installed. See the manufacturer's support guide if you don't know how to check for updates.

Grant Permission to Access Files

To fix this issue, you can grant permission for your Android device to access files on your Mac. From the Apple, go to System Settings on your Mac, select Privacy & Security, then click Accessibility. Next, add the Android File Transfer app to the list of approved apps.

Perform a Device Restart

Don't panic if you're getting an error message "Android file transfer could not connect to device" – try restarting both your devices to see if this fixes the problem.

If you've tried all the troubleshooting methods for the "Android file transfer no android device" error or prefer not to, don't fret because there are alternative methods to transfer files between your Mac and Android device. Keep reading to find out more.

Part 3: Use Wondershare Dr.Fone Air for Android File Transfer

There's a free online tool you can use as an alternative. Wondershare Dr.Fone Air provides a seamless file transfer experience between your computer (Windows/MacOS) and smartphone (iOS/Android) without requiring software installation on your Mac. Plus, it allows for real-time transfers.

dr.fone air website interface

Here's a step-by-step guide for transferring files online from your smartphone to your desktop.

Step 1: Open your desktop browser and navigate to Dr.Fone Air's website.

Step 2: Download and install Dr.Fone Link on your smartphone.

dr.fone link app qr code

Then, open the app on your Android device and connect it to your computer. You can either do one of the following:

  • Enter the code on the website into the input box on your smartphone.
  • Click on the scan icon on the right-hand side of the input box and scan the QR code displayed on the website.

dr.fone air qr code on website

Step 3: When prompted, click Allow on the Device Connecting Request dialogue box on the Dr.Fone Air website and your smartphone.

dr.fone device connecting request dialogue box

Step 4: Wait for the devices to connect.

dr.fone air mobile connecting

Step 5: Choose File Transfer on your smartphone. Next, click the Attachment symbol and choose the files you want to transfer. Then click the Send logo to begin the transfer.

dr.fone air mobile choose file transfer

Part 4: Reasons to Use Wondershare Dr.Fone for Android File Transfer

With an online tool like Wondershare Dr.Fone, you can say goodbye to the error prompt "Android file transfer could not connect to device." Explore the benefits of using it for easy and efficient file transfers. Read on to know more.

  • Wireless and reliable. Using Dr.Fone Air is easy because it doesn't require installations or registrations. It lets you send files wirelessly from a web browser. It also ensures reliable file transfers and protects your data with security measures.
  • Keeps file quality. Dr.Fone Air uses lossless compression to keep your files' quality and resolution during transfers.

dr.fone air lossless feature

  • Batch processing. Dr.Fone Air doesn't limit the number of files you can transfer and also allows batch processing to transfer multiple files. Transferring large files is even possible, making it very versatile and flexible.
  • Free and no ads. Dr.Fone Air is free to use and doesn't contain ads, so you won't be bombarded with pop-ups or other distractions while using the tool.


Transferring files between your Android device and Mac can be challenging, especially if you encounter issues such as android file transfer Mac not working or "Android file transfer no android device" error.

With the growing need to transfer files between devices, finding a reliable and easy-to-use solution is essential. Wondershare Dr.Fone Air offers a secure, convenient, and efficient way to transfer files between smartphones and Mac computers.

Whether you are a student, professional, or entrepreneur, this tool can help you save time and focus on what matters most. Don't let the error message "Android file transfer could not connect to device" hinder your productivity. Try Dr.Fone Air today and enjoy seamless file transfers.

Daisy Raines

staff Editor

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