Facebook Black Screen Issue? Here's How To Fix It!

Part 1: What Causes Facebook Black Screen?

The Facebook black screen can occur for a number of reasons. These are but are not limited to:

System Software Incompatibility

As software moves forward, companies deprecated support for old versions of system software (read: Android and iOS versions) and the Facebook app already installed on those versions can show up a black screen when Facebook is launched.

Poor Internet Connectivity

Facebook requires the internet to work, and if connectivity is jittery or the connection has other issues such as restrictive DNS or other network issues, Facebook app black screen might occur.

Browser Issues

Sometimes, the issue is nowhere but your web browser. More on that in part IV which deals specifically with the Facebook black screen on Chrome/ Firefox/ Safari.

Further reading: Fix iPhone Black Screen with Spinning Wheel

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Part 2: Fix Facebook Black Screen On iPhone/ iPad Without Data Loss

With over a billion active users worldwide, Facebook is an integral part of daily life for many, providing a vital platform for connecting with friends, family, and communities. As the most widely used social media platform globally, Facebook's importance extends beyond its core service, with its subsidiary apps, Facebook Messenger and WhatsApp Messenger, ranking as the top two most frequently used apps worldwide, facilitating billions of conversations every day. Given the platform's ubiquity and importance in modern communication, it's no wonder that experiencing technical issues, such as a black screen, can be frustrating and debilitating.

Therefore, we are first providing a clear and quick way to get the Facebook app black screen issue fixed without data loss, and then we will also provide other ways you can try to fix the Facebook black screen on iPhone/ iPad/ Android.

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Dr.Fone is a module-based software designed and developed by Wondershare Company to help you with your everyday smartphone activities, ranging from taking and restoring backups to using the software to unlock locked screens to repairing system issues and even for advanced data recovery. Right now, we will talk about Dr.Fone - System Repair (iOS) that will quickly fix the Facebook black screen problem on your smartphone.

• Step 1: Install Dr.Fone software.
• Step 2: Connect your iPhone/ iPad with the data cable and launch Dr.Fone.
• Step 3: Click the System Repair module and select Standard Repair Mode to fix Facebook black screen on iPhone/ iPad without deleting user data.

• Step 4: The system version page shows your device model and firmware version.

• Step 5: Select the latest firmware and click Download.
• Step 6: The firmware will be downloaded from Apple servers, verified with Apple and the following prompt will appear:

• Step 7: Click Repair Now. This process repairs iOS/ iPadOS for any underlying configuration errors or corruptions that might be causing the Facebook app black screen.

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Part 3: Other Helpful Ways To Fix Facebook App Black Screen On iPhone/ iPad/ Android

As promised, here we are in Part III, to talk about other ways you can fix Facebook black screen on iPad/ iPhone/ Android if you do not want to use the above method involving Dr.Fone - System Repair (iOS).

Method 1: Close And Reopen Facebook App

Modern smartphones, whether running on Android or iOS, employ advanced background app refresh technologies, such as Android's 'Background App Refresh' and iOS's 'Background App Refresh' or 'Background Fetch', which enable apps to maintain a continuous internet connection even when not actively in use. This allows for seamless updates and notifications, but can also lead to issues when the connection becomes stuck or corrupted. Closing and relaunching an app, such as Facebook, can be an effective troubleshooting step, as it terminates the existing background connection and prompts the app to establish a new, fresh connection with its parent server, potentially resolving connectivity issues and restoring optimal app performance."

On Android

These steps are for a OnePlus smartphone running Android 12 with Gesture Navigation enabled. If you do not have gesture navigation enabled, appropriate steps will be mentioned alongside for your convenience.

• Step 1: Swipe upwards from the bottom of the screen (home bar) and stop and hold the swipe for a split second to get the Android app switcher. If you do not have gesture navigation enabled, tap the hamburger menu at the bottom of your device to get the app switcher.

• Step 2: Swipe the Facebook app card up to close the app.
• Step 3: Relaunch the app from your home screen or app drawer.

On iOS/ iPadOS

• Step 1: Swipe up from the bottom edge of the screen and hold it midway to get the iOS app switcher.

• Step 2: Swipe the Facebook app card up to close the app.
• Step 3: Relaunch the app from your home screen or App Library.

Method 2: Restart Handset

Restarting the handset does two things. It refreshes your network connections, both Wi-Fi and cellular, and also serves to refresh the system memory on your device to remove code from RAM that might somehow be causing conflicts resulting in Facebook app black screen.

Restart An Android Device

• Step 1: Press and hold the Power button on your device till the power options appear.
• Step 2: Tap Restart and your Android device will restart.

Restart An iOS Device

• Step 1: Go to Settings > General > Shut Down.
• Step 2: Slide the slider and shut down the device.
• Step 3: Press the Side button a few seconds later and restart the device.

Method 3: Clear Facebook Browser Cache

"If the Facebook app loads partially, displaying the tab bar at the bottom with access to the menu, a potential troubleshooting step is to clear the Facebook browser cache, which can accumulate and cause issues over time. Clearing the cache can help resolve problems related to slow loading, freezing, or failing to load specific features within the app. By clearing the cache, you're essentially removing temporary data stored on your device, allowing the app to reload and refresh its content, potentially resolving any issues caused by corrupt or outdated data.

• Step 1: Click the menu icon at the bottom of Facebook app.

• Step 2: Click the Gear icon at the top.

• Step 3: Scroll down to Permissions and tap Browser.

• Step 4: Tap Clear.

Method 4: Sign Out And In Again

Again, if the bottom bar is visible, you can even sign out and sign back in to see if that helps.

• Step 1: Tap the Menu icon in the Facebook app, scroll down till the end and tap Log Out.

• Step 2: When the app logs you out, log back in.

Method 5: Uninstall Facebook And Reinstall

"When using the Facebook app, it's common for it to store temporary data on your device to facilitate smooth operation, however, this data can become corrupted over time, leading to issues with the app's performance. In such cases, uninstalling the Facebook app can be an effective troubleshooting step, as it allows you to clear all app data stored on your device. Don't worry, this process won't compromise your personal Facebook data, including photos, messages, account information, or any other sensitive details. Uninstalling the app only removes the locally stored data that the Facebook app had cached on your device, essentially giving the app a clean slate when you reinstall it.

On Android

• Step 1: Go to Settings > Apps > App Management > Facebook.

• Step 2: Tap Uninstall and confirm by tapping OK.
• Step 3: Go to Play Store and download Facebook again.

On iOS

• Step 1: Tap and hold the Facebook icon until the contextual menu appears.

• Step 2: Tap Remove App and confirm by tapping Delete App.
• Step 3: Go to the App Store to download Facebook again.

Method 6: Free Up Some Storage Space On the Device

"Mobile apps, including Facebook, occupy a certain amount of storage space on your device, known as the app size, which is required for the initial installation. However, as you use the app, it dynamically consumes additional storage space to facilitate its functions, such as caching data, storing temporary files, and maintaining user settings. If your device's storage capacity is completely exhausted, it can lead to a range of issues, including app crashes, errors, and even the Facebook black screen problem you're experiencing. When your device is low on storage, it can't allocate the necessary resources for apps to function properly, resulting in erratic behavior, slow performance, and frustrating errors.

The only way users get to free up space on their devices safely is to look for any large files stored on the device such as media downloads and delete them. Sometimes, they may have to part with large game files as well. But, remember how we said Dr.Fone is your one-stop tool for all your smartphone needs?

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Part 4: How To Fix Facebook Black Screen On Chrome/ Safari/ Firefox?

But what if I am not facing Facebook app black screen at all? Instead, what if I am facing Facebook black screen on Chrome/ Firefox/ Safari? What to do in that case?

Method 1: Disable Hardware Acceleration In Chrome

Users on Google Help forums have reported success with Facebook black screen issue if they disable hardware acceleration in Chrome settings. Here is how you can do that and try.

• Step 1: Click the ellipses icon and go to Settings and click Advanced.

• Step 2: Toggle ‘use hardware acceleration when available’ OFF.

Method 2: Disable Browser Extensions

Browser extensions, such as content blockers, ad blockers, and other add-ons, play a crucial role in customizing and enhancing your online browsing experience. However, these extensions can also interact with websites and code in ways that produce unintended consequences, including the Facebook black screen error. By injecting scripts, modifying page content, and altering browser behavior, extensions can sometimes disrupt the normal functioning of websites, leading to frustrating issues like the black screen problem. To troubleshoot this issue, try disabling all browser extensions and then re-enabling them one by one to identify the problematic extension.

• Step 1: Click the hamburger menu in the right corner of any Firefox browser window and click Settings. If you are using Google Chrome, you will find an ellipses symbol, and the navigation will be Ellipses symbol > More Tools > Extensions.

• Step 2: Scroll down and click Extensions from the sidebar. In Chrome, you will get the extensions page right after step 1, there will not be a step 2 like Firefox.

• Step 3: Disable all extensions for now.
• Step 4: For good measure, restart the web browser and access Facebook again.

In macOS Safari

• Step 1: Go to Safari > Settings and click the Extensions tab.

• Step 2: Disable all extensions here.

Method 3: Turn Off Antivirus/ VPN Software

Antivirus and VPN software can also interfere with some code sometimes that they were not supposed to, so it is recommended to turn them off and try if you are facing browsing issues.

Method 4: Clear Browser Cache And Cookies

Web browser cache, cookies, and other data can cause corruption sometimes. Here is how to clean the browser cache and other data.

In Firefox

• Step 1: Click the hamburger menu near the top-right corner in any Firefox window.
• Step 2:Select Settings from the dropdown.

• Step 3: Click Privacy & Security from the left sidebar.
• Step 4:Scroll a little downwards and click Clear Data button alongside Cookies and Site Data.

• Step 5: Tick both checkboxes and click Clear to remove all stored data.
• Step 6:Open Facebook again and check.

In Chrome

• Step 1: Click the ellipses menu at the top-right of the browser window and choose Settings.
• Step 2: Click Privacy & Security from the left sidebar.

• Step 3: Click Clear Browsing Data.

In the popup, select Time Range as All Time. Also, scroll and check what you want to remove.

• Step 4: Click Clear Data.

In macOS Safari

• Step 1: Click Safari from the menu bar and select Clear History.
• Step 2: In the popup that shows, click the dropdown list and select All History.

• Step 3: Click Clear History.

This step will also clear browsing history AND open tabs from other Apple devices signed into the same iCloud account. Check your tabs on other devices and bookmark them if necessary.

Method 5: Try Incognito Window/ Private Browsing Window

Utilizing Incognito or Private Browsing mode in a web browser is a valuable troubleshooting technique that allows users to bypass the browser's cache and data storage, which are typically leveraged to enhance performance. By launching a sandboxed window or tab, users can isolate their browsing session from any potential issues caused by cached data, cookies, or extensions. This makes Incognito mode an ideal environment for testing and diagnosing problems with website accessibility, as it enables users to determine whether the issue is related to their browser's data or cache.

Conclusion

As annoying and frustrating as Facebook black screen issue is, it is also thankfully easily fixed. Depending on how comfortable you are with the idea of troubleshooting and how much time you have to spare, you can choose between fixing the Facebook app black screen quickly in just a few clicks or taking the more time-consuming approach to narrowing down the cause one by one. We have provided ways for both approaches. Happy Facebooking!

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