Feb 21, 2025 • Filed to: Manage Social Apps • Proven solutions
Experiencing a Facebook black screen can be incredibly frustrating, especially when you're left without any clues as to what's causing the issue. A black screen on Facebook is arguably worse than the platform not loading or responding, as it provides no error messages or hints for troubleshooting. If you're encountering a Facebook app black screen, you're probably wondering what's behind the problem and how to resolve it. Common causes of Facebook's black screen include software glitches, outdated apps, and network connectivity issues. Fortunately, we've got you covered with practical solutions to help you diagnose and fix the Facebook black screen error, so you can quickly get back to connecting with friends, family, and followers on the platform.
The Facebook black screen can occur for a number of reasons. These are but are not limited to:
System Software Incompatibility
As software moves forward, companies deprecated support for old versions of system software (read: Android and iOS versions) and the Facebook app already installed on those versions can show up a black screen when Facebook is launched.
Poor Internet Connectivity
Facebook requires the internet to work, and if connectivity is jittery or the connection has other issues such as restrictive DNS or other network issues, Facebook app black screen might occur.
Browser Issues
Sometimes, the issue is nowhere but your web browser. More on that in part IV which deals specifically with the Facebook black screen on Chrome/ Firefox/ Safari.
Further reading: Fix iPhone Black Screen with Spinning Wheel
With over a billion active users worldwide, Facebook is an integral part of daily life for many, providing a vital platform for connecting with friends, family, and communities. As the most widely used social media platform globally, Facebook's importance extends beyond its core service, with its subsidiary apps, Facebook Messenger and WhatsApp Messenger, ranking as the top two most frequently used apps worldwide, facilitating billions of conversations every day. Given the platform's ubiquity and importance in modern communication, it's no wonder that experiencing technical issues, such as a black screen, can be frustrating and debilitating.
Therefore, we are first providing a clear and quick way to get the Facebook app black screen issue fixed without data loss, and then we will also provide other ways you can try to fix the Facebook black screen on iPhone/ iPad/ Android.
Repair iOS System Errors to Fix Facebook Black Screen Without data loss.
Dr.Fone is a module-based software designed and developed by Wondershare Company to help you with your everyday smartphone activities, ranging from taking and restoring backups to using the software to unlock locked screens to repairing system issues and even for advanced data recovery. Right now, we will talk about Dr.Fone - System Repair (iOS) that will quickly fix the Facebook black screen problem on your smartphone.
As promised, here we are in Part III, to talk about other ways you can fix Facebook black screen on iPad/ iPhone/ Android if you do not want to use the above method involving Dr.Fone - System Repair (iOS).
Modern smartphones, whether running on Android or iOS, employ advanced background app refresh technologies, such as Android's 'Background App Refresh' and iOS's 'Background App Refresh' or 'Background Fetch', which enable apps to maintain a continuous internet connection even when not actively in use. This allows for seamless updates and notifications, but can also lead to issues when the connection becomes stuck or corrupted. Closing and relaunching an app, such as Facebook, can be an effective troubleshooting step, as it terminates the existing background connection and prompts the app to establish a new, fresh connection with its parent server, potentially resolving connectivity issues and restoring optimal app performance."
On Android
These steps are for a OnePlus smartphone running Android 12 with Gesture Navigation enabled. If you do not have gesture navigation enabled, appropriate steps will be mentioned alongside for your convenience.
On iOS/ iPadOS
Restarting the handset does two things. It refreshes your network connections, both Wi-Fi and cellular, and also serves to refresh the system memory on your device to remove code from RAM that might somehow be causing conflicts resulting in Facebook app black screen.
Restart An Android Device
Restart An iOS Device
"If the Facebook app loads partially, displaying the tab bar at the bottom with access to the menu, a potential troubleshooting step is to clear the Facebook browser cache, which can accumulate and cause issues over time. Clearing the cache can help resolve problems related to slow loading, freezing, or failing to load specific features within the app. By clearing the cache, you're essentially removing temporary data stored on your device, allowing the app to reload and refresh its content, potentially resolving any issues caused by corrupt or outdated data.
Again, if the bottom bar is visible, you can even sign out and sign back in to see if that helps.
"When using the Facebook app, it's common for it to store temporary data on your device to facilitate smooth operation, however, this data can become corrupted over time, leading to issues with the app's performance. In such cases, uninstalling the Facebook app can be an effective troubleshooting step, as it allows you to clear all app data stored on your device. Don't worry, this process won't compromise your personal Facebook data, including photos, messages, account information, or any other sensitive details. Uninstalling the app only removes the locally stored data that the Facebook app had cached on your device, essentially giving the app a clean slate when you reinstall it.
On iOS
"Mobile apps, including Facebook, occupy a certain amount of storage space on your device, known as the app size, which is required for the initial installation. However, as you use the app, it dynamically consumes additional storage space to facilitate its functions, such as caching data, storing temporary files, and maintaining user settings. If your device's storage capacity is completely exhausted, it can lead to a range of issues, including app crashes, errors, and even the Facebook black screen problem you're experiencing. When your device is low on storage, it can't allocate the necessary resources for apps to function properly, resulting in erratic behavior, slow performance, and frustrating errors.
The only way users get to free up space on their devices safely is to look for any large files stored on the device such as media downloads and delete them. Sometimes, they may have to part with large game files as well. But, remember how we said Dr.Fone is your one-stop tool for all your smartphone needs?
Dr.Fone features a unique Data Eraser module that helps you free up space on your device by removing junk and cache from the system storage completely reliably and safely, in just a few clicks. Interested? Click the following button to download and have a try.
Try It Free Try It Free
But what if I am not facing Facebook app black screen at all? Instead, what if I am facing Facebook black screen on Chrome/ Firefox/ Safari? What to do in that case?
Users on Google Help forums have reported success with Facebook black screen issue if they disable hardware acceleration in Chrome settings. Here is how you can do that and try.
Browser extensions, such as content blockers, ad blockers, and other add-ons, play a crucial role in customizing and enhancing your online browsing experience. However, these extensions can also interact with websites and code in ways that produce unintended consequences, including the Facebook black screen error. By injecting scripts, modifying page content, and altering browser behavior, extensions can sometimes disrupt the normal functioning of websites, leading to frustrating issues like the black screen problem. To troubleshoot this issue, try disabling all browser extensions and then re-enabling them one by one to identify the problematic extension.
In macOS Safari
Antivirus and VPN software can also interfere with some code sometimes that they were not supposed to, so it is recommended to turn them off and try if you are facing browsing issues.
Web browser cache, cookies, and other data can cause corruption sometimes. Here is how to clean the browser cache and other data.
In Firefox
In Chrome
In the popup, select Time Range as All Time. Also, scroll and check what you want to remove.
This step will also clear browsing history AND open tabs from other Apple devices signed into the same iCloud account. Check your tabs on other devices and bookmark them if necessary.
Utilizing Incognito or Private Browsing mode in a web browser is a valuable troubleshooting technique that allows users to bypass the browser's cache and data storage, which are typically leveraged to enhance performance. By launching a sandboxed window or tab, users can isolate their browsing session from any potential issues caused by cached data, cookies, or extensions. This makes Incognito mode an ideal environment for testing and diagnosing problems with website accessibility, as it enables users to determine whether the issue is related to their browser's data or cache.
As annoying and frustrating as Facebook black screen issue is, it is also thankfully easily fixed. Depending on how comfortable you are with the idea of troubleshooting and how much time you have to spare, you can choose between fixing the Facebook app black screen quickly in just a few clicks or taking the more time-consuming approach to narrowing down the cause one by one. We have provided ways for both approaches. Happy Facebooking!
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