Facebook Black Screen Issue? Here's How To Fix It!

Part 1: What Causes Facebook Black Screen?

The Facebook black screen can occur for a number of reasons. These are but are not limited to:

System Software Incompatibility

As software evolves, older Android and iOS versions lose support, causing the Facebook app on those devices to display a black screen upon launch.

Poor Internet Connectivity

Facebook relies on a stable internet connection. If your network is unstable or has issues like restrictive DNS, it can cause the app to display a black screen.

Browser Issues

The issue could also lie with your web browser. Part IV covers how to fix the Facebook black screen on Chrome, Firefox, and Safari.

Further reading: Fix iPhone Black Screen with Spinning Wheel

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Part 2: Fix Facebook Black Screen On iPhone/ iPad Without Data Loss

With over a billion active users, Facebook is a key platform for connecting with friends and communities. Its subsidiaries, Facebook Messenger and WhatsApp, are the top two messaging apps globally, supporting billions of daily conversations.

Therefore, we are first providing a clear and quick way to get the Facebook app black screen issue fixed without data loss, and then we will also provide other ways you can try to fix the Facebook black screen on iPhone/ iPad/ Android.

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• Step 1: Install Dr.Fone software.
• Step 2: Connect your iPhone/ iPad with the data cable and launch Dr.Fone.
• Step 3: Click the System Repair module and select Standard Repair Mode to fix Facebook black screen on iPhone/ iPad without deleting user data.

• Step 4: The system version page shows your device model and firmware version.

• Step 5: Select the latest firmware and click Download.
• Step 6: The firmware will be downloaded from Apple servers, verified with Apple and the following prompt will appear:

• Step 7: Click Repair Now. This process repairs iOS/ iPadOS for any underlying configuration errors or corruptions that might be causing the Facebook app black screen.

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Part 3: Other Helpful Ways To Fix Facebook App Black Screen On iPhone/ iPad/ Android

As promised, here we are in Part III, to talk about other ways you can fix Facebook black screen on iPad/ iPhone/ Android if you do not want to use the above method involving Dr.Fone - System Repair (iOS).

Method 1: Close And Reopen Facebook App

Modern smartphones, whether Android or iOS, use background app refresh technologies to keep apps connected to the internet for updates and notifications. However, if the connection becomes stuck or corrupted, it can cause issues.

On Android

These steps are for a OnePlus smartphone running Android 12 with Gesture Navigation enabled. If you do not have gesture navigation enabled, appropriate steps will be mentioned alongside for your convenience.

• Step 1: Swipe upwards from the bottom of the screen (home bar) and stop and hold the swipe for a split second to get the Android app switcher. If you do not have gesture navigation enabled, tap the hamburger menu at the bottom of your device to get the app switcher.

• Step 2: Swipe the Facebook app card up to close the app.
• Step 3: Relaunch the app from your home screen or app drawer.

On iOS/ iPadOS

• Step 1: Swipe up from the bottom edge of the screen and hold it midway to get the iOS app switcher.

• Step 2: Swipe the Facebook app card up to close the app.
• Step 3: Relaunch the app from your home screen or App Library.

Method 2: Restart Handset

Restarting your phone refreshes both network connections (Wi-Fi and cellular) and clears system memory (RAM), which can resolve conflicts causing the Facebook app black screen.

Restart An Android Device

• Step 1: Press and hold the Power button on your device till the power options appear.
• Step 2: Tap Restart and your Android device will restart.

Restart An iOS Device

• Step 1: Go to Settings > General > Shut Down.
• Step 2: Slide the slider and shut down the device.
• Step 3: Press the Side button a few seconds later and restart the device.

Method 3: Clear Facebook Browser Cache

If Facebook partially loads and shows the tab bar, clearing the app's cache can resolve issues like slow loading or freezing. Clearing the cache removes temporary data, allowing the app to refresh and fix problems caused by outdated or corrupt data.

• Step 1: Click the menu icon at the bottom of Facebook app.

• Step 2: Click the Gear icon at the top.

• Step 3: Scroll down to Permissions and tap Browser.

• Step 4: Tap Clear.

Method 4: Sign Out And In Again

Again, if the bottom bar is visible, you can even sign out and sign back in to see if that helps.

• Step 1: Tap the Menu icon in the Facebook app, scroll down till the end and tap Log Out.

• Step 2: When the app logs you out, log back in.

Method 5: Uninstall Facebook And Reinstall

Uninstalling the Facebook app can fix performance issues caused by corrupted cached data. This action clears only locally stored data without affecting your personal Facebook information.

On Android

• Step 1: Go to Settings > Apps > App Management > Facebook.

• Step 2: Tap Uninstall and confirm by tapping OK.
• Step 3: Go to Play Store and download Facebook again.

On iOS

• Step 1: Tap and hold the Facebook icon until the contextual menu appears.

• Step 2: Tap Remove App and confirm by tapping Delete App.
• Step 3: Go to the App Store to download Facebook again.

Method 6: Free Up Some Storage Space On the Device

Mobile apps like Facebook use storage for caching data, temporary files, and settings. If your device runs out of storage, it can cause app crashes, errors, and issues like the Facebook black screen.

The only way users get to free up space on their devices safely is to look for any large files stored on the device such as media downloads and delete them. Sometimes, they may have to part with large game files as well. But, remember how we said Dr.Fone is your one-stop tool for all your smartphone needs?

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Part 4: How To Fix Facebook Black Screen On Chrome/ Safari/ Firefox?

But what if I am not facing Facebook app black screen at all? Instead, what if I am facing Facebook black screen on Chrome/ Firefox/ Safari? What to do in that case?

Method 1: Disable Hardware Acceleration In Chrome

Users on Google Help forums have reported success with Facebook black screen issue if they disable hardware acceleration in Chrome settings. Here is how you can do that and try.

• Step 1: Click the ellipses icon and go to Settings and click Advanced.

• Step 2: Toggle ‘use hardware acceleration when available’ OFF.

Method 2: Disable Browser Extensions

Browser extensions, like ad blockers, can enhance your browsing experience but may also interfere with websites, causing issues like the Facebook black screen. These extensions modify content and behavior, potentially disrupting site functionality.

• Step 1: Click the hamburger menu in the right corner of any Firefox browser window and click Settings. If you are using Google Chrome, you will find an ellipses symbol, and the navigation will be Ellipses symbol > More Tools > Extensions.

• Step 2: Scroll down and click Extensions from the sidebar. In Chrome, you will get the extensions page right after step 1, there will not be a step 2 like Firefox.

• Step 3: Disable all extensions for now.
• Step 4: For good measure, restart the web browser and access Facebook again.

In macOS Safari

• Step 1: Go to Safari > Settings and click the Extensions tab.

• Step 2: Disable all extensions here.

Method 3: Turn Off Antivirus/ VPN Software

Antivirus and VPN software can sometimes interfere with website code, leading to issues like the Facebook black screen. If you're experiencing browsing problems, it's recommended to temporarily disable these programs and check if the issue persists.

Method 4: Clear Browser Cache And Cookies

Web browser cache, cookies, and other data can cause corruption sometimes. Here is how to clean the browser cache and other data.

In Firefox

• Step 1: Click the hamburger menu near the top-right corner in any Firefox window.
• Step 2:Select Settings from the dropdown.

• Step 3: Click Privacy & Security from the left sidebar.
• Step 4:Scroll a little downwards and click Clear Data button alongside Cookies and Site Data.

• Step 5: Tick both checkboxes and click Clear to remove all stored data.
• Step 6:Open Facebook again and check.

In Chrome

• Step 1: Click the ellipses menu at the top-right of the browser window and choose Settings.
• Step 2: Click Privacy & Security from the left sidebar.

• Step 3: Click Clear Browsing Data.

In the popup, select Time Range as All Time. Also, scroll and check what you want to remove.

• Step 4: Click Clear Data.

In macOS Safari

• Step 1: Click Safari from the menu bar and select Clear History.
• Step 2: In the popup that shows, click the dropdown list and select All History.

• Step 3: Click Clear History.

This step will also clear your browsing history and open tabs across all Apple devices signed into the same iCloud account. Be sure to review open tabs on your other devices and bookmark any important pages before proceeding to prevent losing access to them.

Method 5: Try Incognito Window/ Private Browsing Window

Using Incognito or Private Browsing mode is an effective troubleshooting method to bypass cached data, cookies, and extensions. This mode isolates your browsing session, helping diagnose website issues and determine if problems stem from your browser's stored data.

Conclusion

The Facebook black screen issue can be frustrating, but it's easily fixable. Whether you prefer a quick fix with just a few clicks or a more thorough approach to pinpoint the cause, we offer solutions for both methods.

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