What to Do When You Encounter iPhone Error 2015 – Here to Fix

Sep 26, 2023 • Filed to: Mobile Repair Solutions • Proven solutions


If you are an iPhone user, you can easily restore your device through iTunes. It works most of the time enabling users to restore their iPhones without using a third-party tool. However, sometimes the process does not go as planned, and some issues appear while restoring the device. One of the most common issues is the "error 2015 iPhone" that occurs randomly without apparent reason.

The iPhone 2015 error is mainly related to the bugs in the software that hinders the communication between your iPhone and iTunes. It can cause your device to get stuck in a boot loop or delete all your data. If you are facing similar issues, you can follow our guide to solve them using the best tools.

error 2015 ipad message

Part 1: About iPhone (iTunes) Error 2015

1: An Unknown Error Occurred (2015)

You can use iTunes to reinstall your device's iOS and restore it to its original settings. Restoring your iPhone can help you fix various issues in its software. If your phone is working slower, its apps keep crashing, or its screen is stuck, you can restore it and fix these issues. Although the restore seems like a solution for all of your problems, you can run into the iPhone error 2015. When the "error 2015" pops out, you can't restore your iPhone, so you have to fix it before doing anything else.

2: Reasons Behind Error Code 2015

itunes error notification

The first time most users come across the error 2015 iPhone is when they are trying to restore their iPhone using iTunes. Here are some of the reasons that might cause this error to appear.

  • It can happen when due to a software bug. Although no one knows the main reason behind the error code 2015, you can easily guess that the error occurs dues to a problem in the source code. These errors only come out when the source code contains an incorrect line of code. It does not let iTunes work properly and stops the desired results.
  • If you see the "iPhone could not be restored error 2015" message, you can easily link the problem to a memory leak in iTunes that affects your iPhone and stops the restore. One of the most common reasons for this issue is a glitch in the software by Apple Inc. You can think of it as a command that starts an endless loop.
  • The error code 2015 can happen due to a logic error. Even if the input is accurate, it doesn't stop the error. The main reason behind it is the defects in the source code that affect the information processing. It leads to the system creating wrong data or random results.
  • Here's the deal: the error code 2015 never occurs due to a user's mistake. It happens because of a problem with the software, so you hardly do anything to prevent it. The only thing you can do after this error occurs is to fix it quickly using the proper tools.

Part 2: Fix Error 2015 iTunes with Tips from Apple Support?

When you are using iTunes to update or restore your iPhone or any other iOS device, and an unknown error occurs, you can follow these instructions from Apple support to fix it.

1. PC or Mac Update

If you encounter an unknown error, including the "error 2015 iPhone," you can fix it by updating your PC or Mac. Make sure that your Mac has the latest macOS or that your PC has the latest Microsoft updates. Also, ensure that you are using the latest iTunes version.

2. Plug your iOS Device Directly

Unknown errors can occur due to any reason, so to avoid them plug your device directly into your computer's USB port. Don't use a USB hub or attached keyboard to connect your device. Also, make sure that the USB cable is in good condition.

3. Restart

When you come across an unknown error, restart your PC or Mac. After you restart your computer, reboot your iOS device as well.

4. Security Software

Every computer has security software that protects them from incoming threats and scans the entire system to identify threats. This software also provides auto-updates for drivers and supporting software on your computer. The iPhone error 2015 can happen if your computer's security software interferes with iTunes.

5. Use Another Computer

If you can't restore your iOS device with iTunes from your computer, you can try using a different computer. Instead of trying to fix the problem, using another computer can help you save time.

Part 3: Fix Error 2015 iTunes with Professional iTunes Repair Tool?

If you followed the error, 2015 iPhone fixes mentioned above, and you weren't able to solve your problem, only one solution remains. Instead of using iTunes, you can use an export tool like Dr.Fone - System Repair (iOS) to restore your device. Dr.Fone supports most iOS devices, so you can use it even if you are using an old iPhone or iPad.

1: What is Dr.Fone - System Repair?

Dr.Fone - System Repair iOS is an expert tool and a one-stop solution for all of your smartphone-related issues. It enables users to repair the system issues in their iPhones, iPads, or iPods without losing data. You can use it to fix more than 150 issues in your device's software. It is a quick solution for problems like boot loop and the white Apple logo. Dr.Fone can easily fix all iPhone errors (2015 included), and with its simple UI, anyone can use it. Want to know the best part? Dr.Fone can easily downgrade or update your iPhone to your favorite iOS version.

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2: How to Fix iPhone Error with Simple Clicks (Avoid Data Loss)

With Dr.Fone - System Repair iOS, you can quickly fix issues like touch screen not working, sound problems, hotspot issues, fast battery drain, not restoring or updating, stuck in a boot loop, and others. Here are the steps for iPhone system repair without data loss using Dr.Fone.

STEP 1: After your download and install Dr.Fone on your computer, launch it and select the "System Repair" option from the homepage.

drfone home page

STEP 2: Now select which type of smartphone you want to repair. In your case, select the "iOS" option.

system repair page

STEP 3: You will see the available repair tools on the next page. Click on the "iOS Repair" option if you want to fix system issues.

select ios repair

STEP 4: Now, you have to pick the issue you want to fix from the list provided by Dr.Fone. After you select the issue that you are facing, click on the "Repair Now" option to proceed.

available fixes for bugs

STEP 5: Next, click on the "Standard Repair" option. The standard repair fixes more than 150 problems in your iPhone's system, and it gets better because it keeps your data secure.

repair type selection

STEP 6: Connect your iPhone with a USB cable. You have to trust your computer before your iPhone approves the device connection. All you need to do is enter your phone's passcode and tap on the "Tap" option in the pop-up. Now, you have to enter the "Recovery Mode" on your iPhone. Click on the "Guide to Recovery Mode" option to view further instructions.

iphone connection

STEP 7: Follow the instructions provided by Dr.Fone to enter recovery mode.

recovery mode instructions

STEP 8: Once your phone is in recovery mode, Dr.Fone will automatically detect it

entering recovery mode

STEP 9: Now, you have to select the iOS firmware version that you want to install on your device. Click on the "Download" option to start the firmware download.

ios firmware selection

STEP 10: You can see the download progress on your computer screen.

firmware download progress

STEP 11: After the download is complete, the system will verify the firmware and install it on your iOS device.

package verification

STEP 12: After the firmware verification, you can click on the "Repair Now" option to start the iOS system repair. You can also view the repair progress.

repair now page

STEP 13: After Dr.Fone finishes repairing your device's system, you will see a "Repair Completed" prompt. Click on the "Done" option to end the process.

repair is complete

Part 4: How to Restore an iPhone without iTunes?

If you are wondering how to restore an iPhone without iTunes due to the iPhone error 2015, you are at the right place. Instead of using iTunes, you can use a third-party tool to restore your iOS device. Here, you can find the best iPhone alternative.

1: Use an iPhone Alternative Tool - Dr.Fone - Phone Backup (iOS)

If you want to restore or back up your iPhone or any iOS device, you can use an alternative tool like Dr.Fone - Phone Backup (iOS) to avoid the 2015 code error. Dr.Fone is a one-stop fix for all of your iOS device problems. You can use it to unlock your device without a password, repair its system, generate a virtual location, or Transfer WhatsApp. The Dr.Fone - Phone Backup (iOS) can wirelessly and automatically back up the data from your iOS device. You can use it to preview and restore the backed-up data on any iOS or android device. It can also back up your iCloud and iTunes data. Dr.Fone ensures that there is no data loss when you back up your device.

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2: Compare with iTunes & Dr.Fone - Phone Backup (iOS)

You may wonder, among iTunes and Dr.Fone - Phone Backup (iOS) is better for backing up your device. Dr.Fone is an expert tool with everything that the user might need for their smartphone, while iTunes is a backup tool offered by Apple. Here are a few things to consider before you select the tool you want to use.

Features Dr.Fone - Phone Backup (iOS) iTunes
Interface Dr.Fone has a friendly UI and easy-to-use features iTunes does not have a friendly user interface, and most features are complex.
Features Dr.Fone is an expert tool with more features than iTunes. iTunes only offers a limited number of features.
Backup Dr.Fone enables users to do a selective backup. iTunes does not have the option for selective backup.
Preview With Dr.Fone, you can preview what's in the backup. iTunes doesn't allow users to preview their backup.

3: How to Restore an iPhone with Dr.Fone - Phone Backup (iOS)

If you want to update your iPhone to the new iOS 17, it is better to back up your data to ensure you don't lose it in the process. The data backup can help keep your data safe when you are trying to unlock your phone without a password or trying to repair its system. If you have a lot of data, then using iTunes to back up your device will take a lot of time. You can use Dr.Fone - Phone Backup (iOS) if you want a fast and safe data backup tool. Here are the steps to back up your iOS device with Dr.Fone.

STEP 1: Download and install Dr.Fone on your computer and launch the application. Select the "Phone Backup" option from the homepage.

drfone home page

STEP 2: Connect your iPhone to the computer and click on the "Backup" option on the next page.

phone backup page

STEP 3: After Dr.Fone scans your device, you will see a file list on your computer screen. Now, select the files you want to back up.

iphone file list

STEP 4: Now, select the destination folder and click on the "Backup" button. Wait for a few minutes for the process to complete.

phone backup progress

STEP 5: You can check the backup history by clicking on the "View Backup" option.


You can use the methods listed above to fix the error 2015 iPhone issue. Although iTunes is a helpful tool for restoring and updating your iOS device, it is slow and hard to use. You can also encounter various errors while using iTunes. If you want to fix unknown errors in your iPhone, do a system repair, or back up your data, Dr.Fone - System Repair iOS is the best tool for the job. With Dr.Fone, you can repair your iPhone's system within a few minutes. Dr.Fone enables users to fix all of their smartphone issues with its simple UI.

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