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5 Ways to Fix iPhone Error 2009 or iTunes Error 2009

Jun 14, 2024 • Filed to: Mobile Repair Solutions • Proven solutions


Receiving error messages whilst you are updating to iOS 12.3 or restoring your iPhone, iPad or iPod Touch is a problem. One of those errors, which we see evidence of quite often, is iPhone Error 2009 or iTunes Error 2009.

Someone who uses an iPhone, iPad or iPod Touch, and is updating to iOS 12.3 or restoring their device in iTunes, may receive a message, stating "The iPhone (name of the device) could not be restored. An unknown error occurred (iTunes error 2009)." From a long list of possible errors, "Error 2009" is just one. However, this error will prevent you from updating to iOS 12.3 or restoring your phone.

iphone error 2009

The iPhone could not be restored. An unknown error occurred (error 2009)

All of this sounds a bit gloomy. It is not. There are lots of ways to solve the problem. We are going to start with what is, of course, our favorite.

Solution 1. Restart your computer or iOS 12.3 device (Fast Solution)

It is a big cliché. But, like most other clichés, their popularity comes from them being true regularly. If you have a desktop or laptop computer, carrying out a ‘reboot’ often helps put things back in proper order.

You can sometimes correct iTunes error 2009, simply by switching your computer off, and then back on again. Once rebooted, start iTunes, and then start the update or restore process.

Restarting your smart device, your iPhone, iPad, or iPod Touch can also prove to be a very simple solution to curing errors which have occurred due to a USB connection failure. You can try the below steps to restart the device and fix the iTunes error 2009:

  1. press and hold the ‘Sleep/Wake’ button until the ‘Red Slider’ appears on the screen.
  2. Drag the slider to turn off your device.
  3. After the device switches off completely, press and hold the ‘Sleep/Wake’ button one more time, till the time ‘Apple logo’ appears.
  4. Just sometimes, this will be enough to correct iPhone error 2009

iphone error 2009

Rebooting your phone will often do the trick.

If that doesn't work, your next step is to update iTunes.

Solution 2. How to fix iPhone error 2009 without losing data on iOS 12.3 (Safe Solution)

If you're still seeing the error 2009 and nothing else has worked, there might be a system problem on your iPhone. Dr.Fone - System Repair may help you to fix iPhone error 2009 (iTunes Error 2009) quite easily and safely. This program is a powerful and safe system recovery tool that can help you fix most of the iPhone or iTunes errors without losing your data. You can check below for more features about Dr.Fone.

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Dr.Fone - System Repair

Fix iPhone error 2009 (iTunes Error 2009) without data loss

Available on: Windows Mac
3981454 people have downloaded it

How to fix iPhone error 2009 (iTunes Error 2009) successfully for iOS 12.3

Step 1: Choose the Repair feature

It is easy. Download, install and run Dr.Fone. Choose "System Repair" from the dashboard window.

fix iphone error 2009

Clear and helpful.

Now connect your device to your computer with a USB cable. Click on ‘Standard Mode’ to continue the process which can retain phone data after the iPhone is fixed.

fix error 2009 itunes

Just click ‘Standard Mode’.

Step 2: Download and select firmware

You will find this process very easy as Dr.Fone will identify your device, offering to download the correct, latest version of iOS 12.3 for download. You should, of course, click on ‘Start’ and then just wait a little while for our tools to finish the process automatically.

fix itunes error 2009 iphone

Usually, it will be easy, you can just click through the process.

Step 3: Fix error 2009

Once the download process is completed, the program will start repairing the iOS, which is the operating system, on your device. This will take your iPhone, iPad, or iPod Touch out of recovery mode, or Apple logo looping, you are well on the way to curing iTunes error 2009. Within minutes, you will be notified that the device is restarting back in normal mode.

Tips: If error 2009 cannot be fixed with this solution, your iTunes may go wrong. Go to repair iTunes components and see whether it is fixed.

how to fix iphone error 2009

Dr.Fone keeps you informed all the way.

iphone error 2009

Job done!

Besides this, you can also check other solutions below.

Solution 3. Fix iPhone error 2009 on iOS 12.3 using an iTunes repair tool

iTunes may be corrupted or too obsolete so that it fails to work properly and constantly gives the error 2009. This is a common reason for iTunes error 2009 popups. You should then have your iTunes fully repaired to normal state.

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Dr.Fone - iTunes Repair

Easiest Solution to Fix iTunes Error 2009

  • Fix all iTunes errors like iTunes error 2009, error 21, error 4013, error 4015, etc.
  • Fix any iTunes connection and sync issues.
  • Get rid of iTunes issues without affecting existing data in iTunes or iPhone
  • Fastest solution in the industry to repair iTunes to normal.
Available on: Windows
3981454 people have downloaded it

The following steps can help you fix iTunes error 2009 smoothly:

    1. After downloading and launching Dr.Fone - System Repair, you can see the screen below.
fix iTunes error 2009 by android repair
    1. Click "Repair" > "iTunes Repair". Connect your iPhone or iPad to the computer.
fix iTunes error 2009 by connecting ios device
    1. For starters, we need to exclude the iTunes connection issues. Choose "Repair iTunes Connection Issues" for repair.
    2. If iTunes error 2009 still exists, click "Repair iTunes Errors" to verify and repair all the basic iTunes components.
    3. After the basic components are repaired, click "Advanced Repair" to have a thorough fix if iTunes error 2009 persists.
fix iTunes error 2009 in advanced mode

Solution 4. Ensure Antivirus program updated

They definitely help us, you would be foolish to run a computer without having one installed, but, just now and then, the anti-virus programs can cause a problem. Even with something like this iTunes error 2009 situation, the antivirus program on your system might be responsible for getting in the way. Check if there are any updates for your anti-virus security software available. If there is, then download and install it. When you are satisfied that everything is as it should be, try to update your iOS 12.3 device again.

Solution 5. Disable iTunes helper

If you have a Mac computer, you need to go to ‘System Preferences’ < ‘Account’, and then click on ‘Login Items’. You will find ‘iTunes Helper’ in the items list. Disable it.

iTunes helper mac

Stop it from starting!

If you are using Windows PC, firstly click on ‘Start’, and open the ‘Run’ command. Type ‘MsConsfig’, ‘ then press ‘Enter’. Find ‘iTunes Helper’ and disable it.

iTunes helper windows

There are different versions, but the idea is always the same.

You may have noticed before, that iTunes can be very persistent in insisting it does just what it wants to do. It will soon re-enable the process of iTunes Helper. You only require it to be off until you will finish with the restore or update process.

Now, straight away, now you have disabled iTunes Helper, you need to try to update your iPhone / iPad / or iPod Touch. Whatever process was stopped by iTunes error 2009, you should attempt to do it again.

We hope you have not taken too long to find a solution to your problem from one of the suggestions we have made above. We are here to try and help!

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It is easy, and free to try – Dr.Fone - System Repair.

Alice MJ

staff Editor

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