4 Ways to Fix Health App Not Working on iPhone Problem

Jul 12, 2024 • Filed to: Mobile Repair Solutions • Proven solutions


Technology has greatly influenced our health and well-being. Nowadays, all physical parameters are constantly monitored via technology and gadgets. One such trustworthy and reliable tool is the health app on iOS devices.

The health app is an essential utility on iOS devices that helps you monitor your regular health parameters such as pulse, blood pressure, heart rate, and steps counter. It is one of the most useful apps and the first of its kind. However, sometimes you may encounter a health app not working on iPhone error.  If you have got a similar sort of error and wish to solve the problem, read this article to find the best solution to the iPhone health app not working.

Method 1: Check The Privacy Settings On Your iPhone

One of the first steps to fix the health app not working issue is checking the settings. The health app uses certain privacy settings that you might have disallowed. The primary setting for the functioning of the health app includes the motion and fitness setting. This is the privacy setting responsible for tracking your motion and counting steps. If this setting is turned off, it could result in the malfunctioning of the health app. Here's how you can access the setting on your iOS device.

Step 1: From the home screen of your iPhone, head to the “Settings” app.

Step 2: In the settings menu, you'll see "Privacy" and click on it.

Step 3: Now, click on "Motion and Fitness" from this menu.

Step 4: You'll see all the apps that need access to the particular setting.

Step 5: Find the health app in this list and toggle the switch on to allow access.

check privacy settings

Once done, your health app is most likely to work smoothly again. However, if it still does not work, head to the following steps.

Method 2: Check The Health App’s Dashboard

Sometimes, the steps and other vitals may not be displayed on the dashboard and hence, you might believe that the health app is malfunctioning. However, this may be because the details might be hidden from the dashboard. In such cases, you just need to toggle a setting. Here's how to check if this is the problem resulting in the malfunction.

Step 1: Head to the bottom bar in the health app.

check health app dashboard

Step 2: You need to click on “Health Data” here. Once done, a new screen will appear that'd include all the health data being collected by the app.

Step 3: Now head to the data you wish to view on your dashboard and click on it.

Step 4: After you click on it, you'll be able to find an option to view on the dashboard. Toggle the option and turn it on. Once done, you'll be able to view the health data on your health app's dashboard.

Method 3: Reboot iPhone To Fix Health App Not Working

Although the old school, rebooting your iPhone may be the solution to fixing your health app. Reboot results in a system shut down and restart. This clears the unnecessary cache memory and also reboots all the settings. If the “health app not working” problem is due to an internal setting, rebooting is most likely to solve the problem. So give it a shot and check if it helps, in case it does not help, proceed to the next step.

Method 4: Fix Health App Not Working Using System Repair

We believe in making life convenient for you. At Dr.Fone, it's our priority to provide you with the simplest and quickest solutions. For this reason, we came up with Dr.Fone - System Repair. This is a super cool software that helps you to solve almost any iOS related problem within minutes. The software is high-performance software and is simple to use. For example, using our software, you can solve the health app not working problem within minutes.

Want to know how you can use our software to solve the error? Follow the steps listed below sequentially and get rid of your problem!

Step 1: First, ensure that Dr.Fone’s System Repair is installed and launched on your system. Click on “System Repair” from its main screen.

drfone main interface

Step 2: Connect your iOS device to your PC/laptop via a lightning cable. Once done, click on “Standard mode.”

choose standard mode drfone

Step 3: After you've plugged in your iOS device, the software will automatically detect the model of your iOS device. Once done, click on "Start."

click start drfone

Step 4: You now need to download the firmware to help you solve the problem. Do note that this might take longer than usual. Hence, be patient and wait for the download.

download firmware drfone

Step 5: Next, the software will automatically begin going through system settings and system files to diagnose the error. Once done, the software will list down the errors.

Step 6: Click on "Fix Now" to solve the errors detected by the software. This might take a while, but the health app will function smoothly again once done.

fix ios issue


Today we saw multiple ways to solve the iPhone health app not working problem. We also looked at why the error might be caused and how you can debug it. We recommend you try out Dr.Fone - System Repair to solve all your iOS related problems. The software is one of the most tested software and has produced great results in the past!

Selena Lee

chief Editor

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