Feb 21, 2025 • Filed to: Mobile Repair Solutions • Proven solutions
When your iPhone 13 is not receiving calls, it can be a huge trouble and frustration. Maybe, someone is stuck in an emergency and calling you. But you're not able to pick the incoming call. Or, it's your family calling you, and your iPhone 13 isn't receiving the call. And, the problem mainly arises when it's important to get in touch with people. Such a hassle!
Now, the good news! There are many quick and easy fixes for the issue, like iPhone 13 not receiving calls. And, moving forward in this blog, we're going to explain all these solutions to you.
So, let's get started:
There can be various reasons behind these call errors, starting from technical glitches to bugs. However, we have crafted a list of solutions to help you with most root causes. Make sure to read the steps thoroughly and implement them as given:
#1 Restart Your iPhone 13
As the first and quick solution, restarting your device might help. This method would work if the "iPhone 13 not receiving calls" happens because of software-related or hardware-related issues. Thus, it's worth seeing whether a quick device restart fixes the issue or not. Here are the steps you can follow:
To force restart your device, follow these steps:
#2 Toggle the Airplane Mode On and Off
Airplane mode is a smartphone setting that restricts the device's connection to WIFI and cellular data. This means you will not be able to place calls or do stuff online. Your device might be on Airplane mode, and you don't even know! That's why check whether that's the reason behind "iPhone 13 not receiving" call errors. To reach the airplane mode toggle, follow these steps.
#3 Turn Off "Do Not Disturb"
The "Do Not Disturb" option is another reason why you may face call receiving errors on your iPhone 13. "Do Not Disturb" features restrict any ringing due to calls, texts, or notifications. While the alerts will be there on your device (for you to see later), they will not react to the incoming notifications. To check whether this feature is enabled on your iPhone 13, follow the steps given below:
Normally, when the "Do Not Disturb" feature is on, you will see a small display on your lock screen indicating the same. You will also be able to see it in other places like the Control Centre and notification bar.
#4 Check the Volume Settings of Your iPhone 13
Sometimes you receive calls but fail to hear them. These instances occur when your volume settings are not set appropriately. If you are getting missed calls notifications but no ringing, check the volume settings of your device. You may have muted or lowered the ringer volume level. Here are the steps to check the same:
#5 Check the SIM Card for Any Error
You may also face iPhone 13 call errors due to sim card misplacement. Thus, try removing the sim card and wiping it with a microfiber cloth. The SIM tray hole is located on the left side of your iPhone 13. Pop it open through a SIM-eject tool or paper clip. Be gentle and do not force the pin inside the hole. Now, remove the SIM card from the tray and wipe it nicely. If possible, blow air inside it. Once done, insert the SIM inside the tray and push it back.
#6 Update iOS of Your Device
It's likely to face iPhone 13 call errors due to bugs and glitches. Thus, the best way to fix this issue is by updating the iOS of your device. Not only does it introduce new features, but it also fixes the bugs in the device. Here's how you can update iOS on your iPhone 13
While updating iOS, it's common to face errors. This may disrupt the updates and may cause its failure. If you meet any errors during iOS updating and cannot get it solved, you can use Dr.Fone- System Repair (iOS). It's an outstanding tool that fixes all the iOS system issues.
The tool comes with two modes, i.e., Standard and Advanced mode. While the former can troubleshoot all the problems without data loss, the latter is suitable for serious issues. It's also efficient in fixing other common errors of the iOS system, like white Apple logos and loops.
It comes with a simple and easy user interface to ensure an error-free process. All you have to do is follow these steps:
Repair iOS System Errors Without data loss.
#7 Check the Notification Settings on your iPhone 13
Your iPhone 13 may not receive calls if your notifications are disabled. While it's not very common to face such a situation, it's best to check the notifications settings to be on the safer side. Here's how you can do so
#8 Reset Network Settings
Most of the iPhone 13 users fail to receive calls due to network issues. Thus, if that's the case, reset the network settings. It's a simple process where you need to follow the steps given below:
#9 Check Bluetooth Accessories
Bluetooth accessories are also the reason behind the call receiving errors on iPhone 13. Sometimes these accessories stay connected without your knowledge, and the incoming calls may ring on the same. So, check if your Bluetooth accessory is connected. If it is, try disconnecting them and see whether you can receive the calls now. You can do so by following these steps
#10 Check Blocked Numbers
If the problem is focused on a particular contact, check if the number is in the block list. You might have blocked a number without your knowledge. To check the blocked list, go to
#11 Check Call Forwarding
You may not receive calls on your iPhone 13 because of call forwarding settings. It's when your call routes to any other contact of the call forwarding list. So, instead of you, the forwarded contact may receive your calls. You can turn it off through the below steps
#12 Check if it's a Ringtone Issue
This may occur if you have downloaded a ringtone from a third-party source. Some third-party ringtones may cause software glitches. They can prevent your iPhone 13 from ringing. Thus, go to the ringtone list and choose pre-set ringtones for your device. Here's how you can do so
#13 Change Network Band
You may also face iPhone 13 call receiving errors due to your carrier's network band. If that's the reason, try switching to some other network band and check whether the issue is resolved. Say, if you are using 5G, change the network band to 4G. Here's how you can do so
#14 Check Silence Unknown Callers Settings
If there are issues with receiving unknown calls on your device, then you may have enabled the Silence Unknown Callers setting. Through this feature, all the calls from unknown numbers become silent and get transformed into voice mail. To turn this feature off, go to
So that's how you fix errors like "iPhone 13 not receiving calls". Keep note that not every solution may work for you. Thus, it's best to keep trying the above steps unless you identify the one that works. Hopefully, these tips will resolve your iPhone 13 call receiving issues.
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