iPhone 13 Not Receiving Calls？ Top 14 Fixes!

Top 14 Fixes for iPhone 13 Not Receiving Calls

If your iPhone 13 is not receiving calls, the fastest way to troubleshoot it is to start with basic connection and settings checks, then move to iOS repair and network-related fixes if the issue continues. This problem can happen because of temporary software glitches, blocked incoming call alerts, Focus settings, SIM errors, or carrier-related network conflicts.

The fixes below are arranged from the simplest to the more advanced so you can identify the real cause faster and avoid unnecessary resets.

#1 Restart Your iPhone 13

Restarting your iPhone 13 can fix temporary calling glitches caused by iOS bugs, background process conflicts, or short-lived network irregularities. This is one of the best first steps when your iPhone 13 is not receiving calls for no obvious reason.

A restart refreshes the phone’s connection to the network and clears minor software problems that may stop incoming calls from ringing properly.

• Press and hold either volume button together with the side button until the power slider appears.
• Drag the slider and wait around 30 seconds for the device to shut down.
• Turn the iPhone back on by pressing and holding the side button until the Apple logo appears.

To force restart your device, follow these steps:

• Press and quickly release the Volume Up button.
• Press and quickly release the Volume Down button.
• Then press and hold the side button until the Apple logo appears.

#2 Toggle the Airplane Mode On and Off

If your iPhone 13 incoming calls are not coming through but the issue appeared suddenly, toggling Airplane Mode can refresh your cellular connection. This can help when the phone is stuck in a weak network state or when the carrier signal does not re-register correctly.

Airplane Mode disconnects the device from cellular service. Turning it on for a few seconds and then off again forces the phone to reconnect to the network, which can restore incoming call functionality.

• Swipe down from the top-right corner of the screen to open Control Center and check the Airplane Mode icon. If it is on, turn it off.
• You can also go to Settings and check the Airplane Mode toggle there. Turn it on briefly, then switch it off again.

#3 Turn Off "Do Not Disturb"

If your iPhone 13 is not ringing, Focus or Do Not Disturb may be silencing incoming calls without blocking them completely. This is one of the most common reasons users think their phone is not receiving calls when the calls are actually being muted.

Do Not Disturb and other Focus modes can hide or silence alerts for calls, texts, and notifications. That means the calls may still exist in your call log, but you never hear them ring in real time.

• Swipe down from the upper-right corner to open Control Center.
• Tap on Focus and check whether “Do Not Disturb” is enabled.
• If it is on, turn it off and test incoming calls again.

If Focus is the cause, you may also want to review its schedule and allowed contacts so the problem does not return later.

#4 Check the Volume Settings of Your iPhone 13

Sometimes your iPhone is receiving calls, but you do not hear them because the ringer is muted, too low, or set to silent. This is especially relevant if you see missed call notifications later but never heard the phone ring.

This issue is closely related to searches such as iPhone 13 not ringing, because the device may still be technically receiving calls even though there is no audible alert.

• Check the Ring/Silent switch on the left side of the device. If the switch shows orange, your iPhone is in Silent mode. Flip it back.
• Go to Settings and then “Sounds & Haptics.” Under “Ringer and Alerts,” drag the volume slider upward.

#5 Check the SIM Card for Any Error

A loose, dirty, or misaligned SIM card can interfere with carrier connection and prevent incoming calls from reaching your iPhone. If your iPhone 13 Pro Max is not receiving calls or standard network troubleshooting has not worked, checking the SIM is a smart next step.

Remove the SIM tray carefully, inspect the card, and clean it gently with a soft microfiber cloth. If possible, also inspect the tray for dust or debris. Then reinsert the SIM properly and test calls again.

#6 Update iOS of Your Device

Updating iOS can fix bugs that affect call notifications, carrier compatibility, and incoming call behavior. If your iPhone 13 not receiving calls troubleshooting has not worked so far, an iOS update is one of the most important fixes to try.

Software bugs can cause call errors, delayed ringing, or missing phone call notifications. Installing the latest iOS version can repair these problems and improve how the Phone app interacts with your network.

• Go to Settings > General.
• Tap Software Update.
• If an update is available, download and install it.

While updating iOS, errors can sometimes interrupt the process. If that happens and you cannot complete the update successfully, you can use Dr.Fone- System Repair (iOS) to fix iOS system issues more reliably.

The tool offers Standard Mode and Advanced Mode. Standard Mode is ideal when you want to repair iOS issues without data loss, while Advanced Mode is better for more serious system problems.

It comes with a simple and easy interface to make the process straightforward. All you need to do is follow these steps:

• Open Dr.Fone and go to System Repair. Then connect your iPhone 13 to the computer.
• Select your iPhone model and download the matching firmware.
• Click “Fix Now” and wait for the repair process to finish. Then check whether incoming calls work normally again.

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#7 Check the Notification Settings on your iPhone 13

If phone notifications are disabled, you may miss incoming call alerts even though the calls are reaching your device. This can look similar to an iOS 13 phone call notification issue or a general call alert problem.

While this is not the most common cause, it is still worth checking when your iPhone 13 shows unusual call behavior or does not display incoming call banners properly.

• Go to Settings and open the Phone section.
• Tap Notifications.
• Make sure “Allow Notifications” is enabled.
• Also review lock screen, banner, and alert settings.

#8 Reset Network Settings

If network instability is stopping your iPhone 13 from receiving calls, resetting network settings can help restore normal cellular behavior. This fix is particularly useful when calls fail intermittently or when incoming calls do not arrive but mobile service seems partially active.

• Go to Settings and then General.
• Select “Transfer or Reset iPhone.”
• Tap Reset and then choose “Reset Network Settings.”

This will remove saved Wi-Fi, Bluetooth, VPN, and other network-related settings, so you may need to reconnect to your networks afterward.

#9 Check Bluetooth Accessories

Connected Bluetooth accessories can reroute call audio and make it seem like your iPhone is not receiving calls or not ringing. In reality, the incoming call may be active, but the sound is being directed to earbuds, a car system, or another accessory.

This is an important fix when you only miss calls in certain environments or after using wireless audio devices.

• Go to Settings and select Bluetooth.
• Find the connected accessory and tap the info icon beside it.
• Select “Forget This Device.”

#10 Check Blocked Numbers

If you are not receiving calls from one specific person, the number may be blocked. This is different from a full-device call problem and should be checked before you assume the whole phone is affected.

• Go to Settings and then Phone.
• Open Blocked Contacts.
• If you see the number there, swipe on it and unblock it.

#11 Check Call Forwarding

If call forwarding is enabled, incoming calls may be sent to another number instead of ringing on your iPhone 13. This can make it look like your device is not receiving calls when the calls are actually being redirected elsewhere.

• Go to Settings and then Phone.
• Open Call Forwarding.
• If it is enabled, turn it off.

#12 Check if it's a Ringtone Issue

If your iPhone 13 receives calls but does not ring, the ringtone itself may be the problem. This can happen if you are using a faulty or incompatible third-party ringtone.

Switching back to a default ringtone is a simple way to rule out ringtone-related glitches.

• Go to Settings and open “Sounds & Haptics.”
• Tap “Ringtone.”
• Select one of the default ringtones and test incoming calls again.

#13 Change Network Band

Carrier band compatibility issues can sometimes stop calls from coming through correctly, especially in areas with unstable 5G coverage. If that happens, switching to another network option can help.

For example, if your iPhone is struggling on 5G, changing to LTE or another available band may improve call reliability.

• Go to Settings and then Mobile Data.
• Tap “Mobile Data Options,” then “Voice & Data.”
• Change the network band and test incoming calls.
• You can also toggle VoLTE on and off if available.

#14 Check Silence Unknown Callers Settings

If your iPhone 13 is not receiving calls from unknown numbers, Silence Unknown Callers may be enabled. This feature automatically sends calls from unknown numbers to voicemail and prevents them from ringing normally.

This fix is especially important if your incoming calls are not coming through but you can make calls and texts still work, because the problem may affect only unfamiliar numbers rather than all calls.

• Go to Settings and then Phone.
• Find “Silence Unknown Callers.”
• If it is on, turn it off.

Conclusion:

If your iPhone 13 is not receiving calls, the problem is often caused by settings, software glitches, SIM issues, or carrier-related network behavior rather than permanent damage. That is why it makes sense to begin with simple checks like restarting the phone, turning off Airplane Mode and Focus modes, reviewing volume and ringtone settings, and checking blocked numbers or call forwarding.

If those steps do not work, move on to iOS updates, network reset, SIM inspection, Bluetooth checks, and a more advanced solution like Dr.Fone - System Repair to fix deeper iOS system issues without data loss. By following these methods in order, you can solve most iPhone 13 not receiving calls problems more quickly and reduce the risk of missing important calls again.

FAQs

Q1. Why is my iPhone 13 not receiving calls but can make calls and texts?

If your iPhone 13 can make calls and send texts but incoming calls do not come through, the issue is often caused by Focus mode, Silence Unknown Callers, call forwarding, blocked contacts, network glitches, or carrier connection errors. In many cases, the phone is still connected to the network, but incoming call alerts are being blocked, rerouted, or muted.

Q2. Why is my iPhone 13 not ringing for incoming calls?

If your iPhone 13 is not ringing, the most common reasons are Silent mode, low ringer volume, Do Not Disturb, Focus settings, a ringtone problem, or Bluetooth audio routing. Your phone may still be receiving the call, but the alert is not reaching you properly.

Q3. How do I fix iPhone 13 not receiving calls after an iOS update?

To fix iPhone 13 not receiving calls after an iOS update, start by restarting the device, toggling Airplane Mode, checking Focus settings, reviewing call notifications, and installing any newer iOS patch if available. If update-related bugs remain, a system repair tool with a no-data-loss mode can help repair deeper iOS errors safely.

Q4. Does Silence Unknown Callers stop iPhone 13 calls from coming through?

Yes. If Silence Unknown Callers is enabled, calls from numbers that are not saved in your contacts may not ring normally and can be sent straight to voicemail. This can make it seem like your iPhone 13 is not receiving calls, even though the issue mainly affects unknown callers.