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Xiaomi Screen Unresponsive? Here's How to Fix It

Mar 24, 2025 • Filed to: Mobile Repair Solutions • Proven solutions

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Xiaomi phones are popular for their sleek design, advanced features, and affordability, offering high-quality cameras, long battery life, and fast performance. However, sometimes users may encounter problems such as a Xiaomi touch screen not working , which can be frustrating and difficult.

This article aims to provide solutions for Xiaomi phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Xiaomi touchscreen is not working , don't worry – we've got you covered!

What Causes A Xiaomi Screen Unresponsive?

A Xiaomi phone’s unresponsive touchscreen can result from software bugs, hardware failures, or display issues. Pinpointing the exact cause is key to applying the right fix—whether it’s a quick software update, recalibrating the screen, or seeking professional hardware repair.

Below are some possible causes of Xiaomi screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking is a common issue in Xiaomi devices like Y2 and 5A, causing them to get stuck in a boot loop or fail to start. This often happens due to corrupt system files, outdated firmware, or failed updates, leaving the screen frozen on the boot logo and rendering the device unusable, especially after software updates.
  • Equipment is worn out: Hardware problems like a damaged LCD, faulty touch sensor, or loose ribbon cables can cause unresponsive screens in Xiaomi devices like Y2 and 5A. Wear and tear can lead to frustrating touchscreen issues, making proper diagnosis and repair essential for restoring functionality.
  • Touchscreen problems: A damaged touchscreen can make Xiaomi devices like the Y2 or 5A unusable. Drops, water exposure, or incompatible screen protectors may cause unresponsiveness. In such cases, repair or replacement is essential to restore functionality.

The Common Solutions To Solve A Xiaomi Screen Unresponsive

Xiaomi screen issues can arise from software glitches, hardware failures, or touchscreen malfunctions. Fortunately, common fixes apply across models. This section covers three effective solutions to restore screen responsiveness.

1. Restart The Device

mui restart button

Restarting your Xiaomi device is a quick and effective fix for black screen and unresponsive touch issues. A reboot clears memory, stops background processes, and resolves minor software glitches, helping restore normal functionality.

2. Leave The Phone And Let The Battery Drain Completely

low battery

If your tablet's screen becomes unresponsive due to a software glitch, letting the battery drain completely can help. Once fully discharged, recharge and restart the device to potentially restore normal functionality.

3. Contact Custom Service

xiaomi contact customer service

If a restart or battery drain doesn’t fix your Xiaomi touchscreen issue, seek help from the manufacturer or an authorized service center. Check your warranty status beforehand, as it may cover repair or replacement.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Xiaomi Y2 and Xiaomi 5A.

4. Optimize Device Performance

Optimizing your Xiaomi device’s performance can help fix unresponsiveness. Clear the cache, uninstall unused apps, and disable unnecessary features to free up memory and enhance system stability. These steps can improve responsiveness and prevent future issues.

You can clear your cached data using the default settings.

  • Select Settings > Storage  > Cached Data .
  • To clear the cache, select Clear Cache .

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

If your Xiaomi screen remains unresponsive, a factory reset may help. Back up your data first, as this will erase all files, apps, and settings. Resetting restores the device to its default state, eliminating software glitches that may be causing the issue.

In the following steps, we will show you how to format the Xiaomi Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings .
  • Navigate to the A dditional settings section of the Xiaomi Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • Click Erase all data (factory reset) to restore the network settings and applications, or completely reset the Xiaomi Redmi 5A.
  • Select All files on the phone to make a complete format of the Xiaomi Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr.Fone - System Repair (Android)

If other fixes haven’t worked, try Dr.Fone - System Repair (Android)—an advanced tool for resolving software issues on Xiaomi and other Android devices. It can fix boot loops, black screens, and other glitches while keeping your data safe.

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Dr.Fone - System Repair (Android)

Fix Android System Issues on Your Own

  • Fix various Android system issues like black screen of death.
  • High success rate of fixing Android issues. No skills are required.
  • Handle Android system to normal within less than 10 minutes.
  • Easy-to-follow instructions provided.
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  • Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Android device. Choose System Repair and pick Android as your device type.

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  • Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you're dealing with an offline connection issue on Android, select System Damage.

Select the problem and begin the repair

  • Step 3: Confirm your device details

The platform will detect your Android device's brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Android device’s details

  • Step 4: Download firmware.

Follow the instructions to put your Android device into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware

  • Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter "000000" to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

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How To Avoid A Xiaomi Screen Unresponsive?

Prevent Xiaomi screen issues with proactive maintenance. Keep your software updated for bug fixes, use Dr.Fone for repairs and cache cleaning, and remove unnecessary apps. Protect your device by using quality chargers, avoiding extreme conditions, and handling it with care.

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Conclusion

Xiaomi screen unresponsiveness is a common issue, but with the right solutions, you can quickly restore functionality. Regular backups, software updates, and malware prevention help avoid future problems. Using reliable tools like Dr.Fone - System Repair (Android) ensures smooth performance, letting you enjoy your Xiaomi device without disruptions.

James Davis

staff Editor

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