Xiaomi Screen Unresponsive? Here's How to Fix It

Dec 20, 2023 • Filed to: Mobile Repair Solutions • Proven solutions


Xiaomi phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Xiaomi touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Xiaomi phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Xiaomi touchscreen is not working, don't worry – we've got you covered!

What Causes A Xiaomi Screen Unresponsive?

There are several reasons why a Xiaomi phone's screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It's essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Xiaomi screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Xiaomi Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the device unusable.
  • Equipment is worn out: Hardware problems can also cause Xiaomi screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Xiaomi model, including the Y2 and 5A.
  • Touchscreen problems:Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Xiaomi Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Xiaomi Screen Unresponsive

In the previous section, we identified the possible causes of Xiaomi screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Xiaomi model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Xiaomi black screen problem. It's a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone's memory.

It is the most commonly used method to fix Xiaomi's touch screen and power button issues, such as unresponsiveness. By restarting the device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Xiaomi device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Mi logo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the device from functioning correctly. Leaving the device unused and draining the battery helps resolve these issues. After fully discharging the battery, the device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the device or allowing the battery to drain doesn't resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the device in for repair or replacement. It's important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Xiaomi Y2 and Xiaomi 5A.

4. Optimize Device Performance

One solution is to optimize the device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the device and perform a factory reset, which can help reset the device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone's settings when it was first built. Note that this method erases all data from the device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Xiaomi Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Xiaomi Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Xiaomi Redmi 5A.
  • Select All files on the phoneto make a complete format of the Xiaomi Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Xiaomi devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here's how to fix repair screen unresponsiveness or any software-related issues on Xiaomi Y2 and Xiaomi 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the 'System Repair' option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, choose "AndroidRepair" from the list of available options.
  • Click on the "Start" button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the 'Next' button to proceed.
  • Follow the on-screen instructions carefully to repair your Android device.

dr fone repair on xiaomi devices

How To Avoid A Xiaomi Screen Unresponsive?

To avoid facing a Xiaomi screen unresponsive issue, users can take several preventative measures. One important step is to update the Xiaomi phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Xiaomi device runs smoothly and reliably.

safe Downloadsafe & secure


Encountering a Xiaomi screen unresponsive issue can be a common problem for some Xiaomi phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It's important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Xiaomi phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Xiaomi phone without any interruptions.

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James Davis

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