8 Fixes to Resolve Add to Apple Wallet Not Working

Part 1: What Are the Reasons Behind Cards Not Adding to Apple Wallet

When faced with the challenge of your card not working on Apple Pay, it is crucial to delve into the root causes. Gaining insight into these factors marks the first step in resolving the issue. Below, we outline some prevalent factors contributing to this problem

1. Network Connection Issues: A stable internet connection is vital for adding cards to Apple Wallet. If you're in an area with poor connectivity, it may hinder the card addition process.
2. Compatibility: Verify that your card is compatible with Apple Wallet. Note that certain banks and card issuers might not offer support for this feature, or your card could have limitations that prevent its addition.
3. iOS Version: Using an older iOS version may result in compatibility challenges. Apple consistently enhances its operating system to enhance security and functionality. Installing the most recent iOS update on your device can effectively address numerous issues.
4. Region Restrictions: Apple Wallet features can vary by region. Some cards or services might not be accessible in every country. If you attempt to add a card from an unsupported region, it will not function.

Part 2: 8 Solutions To Fix Apple Pay Add Card Not Working

Facing the Apple Pay add card not working can be troublesome. However, you can easily overcome this issue with the right knowledge and tools. Below are the top 8 fixes that can help you resolve Apple Wallet issues:

Fix 1: Check the Internet Connection

As previously mentioned, a stable internet connection is required for adding cards to the Apple Wallet. In the event that your internet connection is inconsistent or not available, you will encounter difficulties when attempting to add cards. This means locating a spot with a reliable Wi-Fi connection. If that is impossible, try to find an area with strong network signals to use cellular data.

Fix 2: Check the Device and Apple ID Region

Apple Pay is not available everywhere as it supports a selected number of countries. If you've switched your device or Apple ID to a location where Apple Pay isn't available, you won't be able to utilize it. Here are the instructions for altering the region of your device and Apple ID:

Device Region

Instructions: Use the Settings app to access the "General" setting, and here, tap "Language & Region." On the following screen, tap "Region" and change it to your desired country.

Apple ID Region

• Step 1: Within the Settings, tap "Apple ID" and follow it by pressing "Media & Purchases." Here, select "View Account" and provide your Apple ID password, or use the Face ID to confirm your identity.

• Step 2: Once you enter the password, you will come across details of your account. Now, tap "Country/Region" and choose the correct country by choosing the "Change Country or Region" option.

Fix 3: Remove Some Cards

The number of cards you can add to Apple Wallet is not unlimited. Apple only allows you to add up to 12 cards on the iPhone 8 – iPhone X and up to 16 cards on the iPhone XS and higher models. Devices before the iPhone 8 are restricted to 8 cards.

If you've hit the maximum card limit within your Apple Wallet, you'll need to make space for new ones by removing some. Here are the steps to delete cards from your Apple Wallet:

• Step 1: Go to your device's Settings and scroll down to find "Wallet & Apple Pay." Tap on it. On the following screen, you'll find a list of all the cards currently stored in your Apple Wallet within the "Payment Cards" section.
• Step 2: Choose the card you wish to remove and tap "Remove Card" located at the bottom. Confirm this action by tapping "Remove," and the selected card will be deleted.

Fix 4: Confirm Apple Pay Server Status

Sometimes, issues with adding cards to Apple Wallet can be attributed to temporary server problems on Apple's end. To verify that the problem is not connected to server downtime or maintenance, you can ascertain the current status of Apple's servers. Follow these steps to check the server status and understand what actions to take next:

Instructions: Open your web browser and go to Apple's official System Status page. You can find this page at Apple System Status. Check the System Status page for "Apple Pay & Wallet" in the list of services. A green indicator means the server is running smoothly. While a red or yellow indicator suggests, there may be a server-related issue.

Fix 5: Contact Your Bank

Ensure that your card is indeed compatible with Apple Wallet. Not all banks and card issuers support this feature. Verify with your bank or credit card provider to ensure compatibility. Contact your bank's customer support or reach out to your card issuer's customer service. Typically, you can locate their contact details on their official website or within your banking application.

Fix 6: Update the iOS Firmware

Updating your iPhone's iOS firmware is crucial in resolving many software-related issues. It also includes problems with trouble adding cards to your Apple Pay. Outdated software can lead to compatibility problems and bugs that hinder the card addition process. To update your iOS firmware, follow these steps:

• Step 1: Tap the "Settings" app on your iPhone's home screen to open it. Now, press "General," and on the following screen, tap “Software Update.”

• Step 2: If there's an update ready, simply tap on “Update Now” and then follow the on-screen prompts to finish the update process. After ensuring your iPhone is fully updated, you can try adding your card to Apple Wallet again.

Fix 7: Try the Robust Wondershare Dr.Fone - System Repair (iOS)

Figuring out how to fix the trouble of adding the card to Apple Pay can be a tiresome process. It is especially true if the cause of the issue is a stubborn software glitch. In these kinds of situations, it is recommended you use a specialized iOS repair tool like Wondershare Dr.Fone. This tool is able to fix more than 150 iOS system issues with ease and without data loss.

safe & secure