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10 Tips to Fix iPhone Not Syncing Problems Quickly

Apr 28, 2022 • Filed to: Fix iOS Mobile Device Issues • Proven solutions


Is your iPhone not syncing with iTunes? If your answer is “yes”, then you have come to the right place. Lately, we have observed that plenty of users are facing this issue. Thankfully, there are a few easy solutions to solve this problem as well. Chances are that the sync session failed to start on your device or you could be running an older version of iTunes. In this post, we will teach you what to do if the iPhone 6s won’t sync with iTunes. These solutions can be applied with almost every major version of iOS.

10 Tips to Fix iPhone Not Syncing Issue

Whenever my iPhone will not sync, there are some expert suggestions that I implement in a stepwise manner. I have listed all of them right here.

1. Update the iTunes version

One of the most common reasons for facing the iPhone not syncing issue is using an older version of iTunes with your phone. If you have a new generation phone, then chances are that an older iTunes might not work with it. Most of the time, the iPhone 6s won’t sync with iTunes and are resolved by simply updating iTunes.

To do this, go to the iTunes tab, and click on the “Check for Updates” option. It can be found under the “Help” section in Windows. It will check the latest version of iTunes available. Later, you can follow the on-screen instructions to update iTunes.

update itunes to fix iphone not syncing

2. Reauthorize iTunes

Initially, while making purchases, you must have authorized your computer to access iTunes. Chances are that there could be a security concern making the sync session failed to start. To fix this, you can reauthorize your computer with iTunes. Go to the Stores tab on iTunes and click on the “Authorize this Computer” option. Select the “Authorize” button on the pop-up message to complete the operation.

reauthorize itunes to fix iphone not syncing

3. Restart the computer

Needless to say, this is one of the easiest things to do. If your iPhone will not sync even after updating it, then simply restart your computer. It will implement the recent changes and might resolve this issue.

4. Check the USB and connection port

If either the USB port of your system or the connecting port of your phone is not working properly, then it can also lead to iPhone not syncing issue. To resolve this, check if your phone’s connection port is working properly or not. At the same time, try connecting your device to the system via another USB port.

reconnect iphone to fix iphone syncing issue

5. Change the syncing method

You can sync iPhone with iTunes via a USB cable or wirelessly. If the USB method is not working, then turn on the WiFi sync option. Furthermore, repeat the same process if you think the WiFi sync option is malfunctioning. Simply go to the Options tab under “Summary” of your device and turn on/off the feature of syncing your device over Wifi.

sync iphone over wifi to fix iphone syncing issues

6. Update Drivers

If you are trying to sync your iOS device with iTunes on a Windows system, then you should update its drivers. Go to the Device Manager on your PC and right-click your iOS device. From here, you can choose to update its drivers. Simply search for updates online and follow the on-screen instructions to update the related drivers for your iOS device.

update iphone to fix iphone not syncing

7. Turn off the Apple Music features

This might surprise you, but most of the time iPhone 6s won’t sync with iTunes due to some conflict with the Apple Music application. If iTunes is not able to sync Apple music, then it might cause this problem. Therefore, you can always turn this feature off and diagnose the root cause of the issue. To start with, just go to your iPhone settings and turn off the features of Apple Music. Do the same with iTunes as well. Go to iTunes General Preferences and uncheck the option of “Show Apple Music”.

turn off apple music to fix iphone not syncing

Later, you can restart iTunes and try connecting your device again to check if the sync session failed to start or not.

8. Reboot your iOS device

If there is a problem with your iOS device, then it can be fixed by simply restarting it. Just disconnect your device from your system and press its Power (sleep/wake) button to get the Power slider on your phone. Just slide it and turn off your device. Wait for a few seconds till your phone would be turned off. Afterward, restart it and try connecting it to iTunes again.

reboot iphone to fix iphone won't sync

9. Hard reset your device

The iPhone 6s won’t sync with iTunes can sometimes not be fixed by simply restarting your phone. Therefore, you might need to take added measures to fix this. Ideally, when my iPhone will not sync, I hard reset it to fix this problem.

If you are using an iPhone 6s or older generation devices, then simply long-press the Home and Power (wake/sleep) button at the same time for at least 10 seconds. The screen will turn black and it will be restarted by displaying the Apple logo.

hard reset iphone 6 to fix iphone not sync

For iPhone 7 and 7 Plus devices, the same can be done by pressing the Power and Volume Down button at the same time. Let go of them when the Apple logo would appear on the screen.

hard reset iphone 7 to fix iphone not sync

10. Reset your device

Consider this as your last resort as this will erase your device’s data. If none of the above-mentioned suggestions would work to resolve the iPhone not syncing problem, then try to reset your device. Go to its Settings > General > Reset and select the option of “Erase all Content and Settings”. Just agree to the pop-up message and factory reset your device.

reset iphone to fix iphone won't sync

After when your device would be restarted, try connecting it to iTunes again. You can also restore its backup from iTunes as well.

Bonus: Use an alternative to iTunes

Even after resolving the iTunes not syncing issue, chances are that you can face it again after a while. Therefore, it is recommended to use an alternative to iTunes to move past the sync session failed to start or the iPhone 6s won’t sync with iTunes problem.

For instance, you can use Dr.Fone toolkit to meet every need related to your smartphone. The Dr.Fone - System Repair (iOS) will fix any problem on your device while Dr.Fone - Phone Backup (iOS) can be used to take a backup of your device and restore it afterward.

fix iphone issues with Dr.Fone

After following these suggestions, you would certainly be able to fix the iPhone not syncing issue. If you are still having some problems with iTunes, then simply use its alternative and have an effortless smartphone experience. It will let you save your time and efforts while managing your device and your important data files without any trouble.

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