How to Solve iPhone Screenshot Not Working?
Mar 21, 2023 • Filed to: Mobile Repair Solutions • Proven solutions
Do you know screenshots can be used in several ways? For example, you can use this feature in your favorite game to display a high score, save text on a website for easy access later on, or help a friend solve a problem. When I say it's simple with screenshots, I mean it, especially on an iPhone. You tap some icons on your iPhone easily, and the screen blitzes, and you're done.
There are two different ways to take an iPhone screenshot. Which one you're going to learn depends on your iPhone model. Also, sometimes problems happen that iPhone screenshot not working properly. To solve these issues, here is this article for your help. Let's find out how?
First of all, I will show you how you can take screenshots from your iPhone.
iPhone X and beyond
IPhone 11, iPhone 11 Pro Max, iPhone XS, or iPhone XR are included in this category. You can take a screenshot on these iPhones by following just a few steps easily.
Step 1: Press and hold power/lock button (the button to wake the iPhone).
Step 2: The volume up button on the other side at the same time.
iPhone SE or some home button iPhone
When you have your new iPhone SE or an iPhone device with the home button, hold the home button and, at the same time, the sleep/wake button simultaneously to take a screenshot easily.
Part 1: Why is my iPhone not taking Screenshots?
We have often heard about the problem that my screenshot iPhone XR is not working. What does this mean? Often things don't work as we planned. Maybe your phone screenshot option isn't working because you are not using the right trick. Or one button is stuck on your phone, and your phone can have a technical problem.
Your mobile can also stop taking screenshots unexpectedly. Or it appears to be impossible to update the iPhone or iPad to new iOS models if this screenshot option doesn't work properly. Perhaps you were going to take a screenshot but only locked your iPhone or Siri. In fact, this is only one of the popular iOS issues that can happen on any iPhone. So there are plenty of reasons for this problem.
Part 2: How to solve iPhone Screenshot Not Working?
If the screenshot is not working on your iPhone, check the pictures app on your phone. Often the screenshots function works, but you have no idea about where these screenshots are saved. Open the Images app on your iPhone device and go to the Galleries page. Pick recent photos or Screenshots to view them. If you find other issues, please read and use the following steps. I expect that the solution will be found for your problem.
2.1 Update iOS to the latest version
If your iPhone app is old, it can also cause unexpected issues such as screenshots not running. It is also best to upgrade iOS to the new edition. For this, you will have to follow these steps.
Step 1: Open Home Screen's "Settings" app.

Step 2: Tap "General settings."

Step 3: Now tap "Update Software."

2.2 Press and hold Home and Power buttons simultaneously
If the iPhone XR screenshot is not working, the reason might be you are not using it the right way. For example, when you try to take a screenshot, the iPhone may be locked up, and Siri can be enabled instead of capturing a screenshot. Please press and keep the Power and Home keys simultaneously, but ensure that the Power button is pressing one second before the Home button, i.e., the minor difference in iOS 10.
2.3 Restart your iPhone
Some erratic bugs on iOS, like the screenshot on iPhone XR not working, can be fixed easily by restarting the iPhone. Follow your system guidance and then check if screenshots are working again. If not, as explained below, you should find an alternate way.
iPhone X/XS/XR and iPhone 11:
Click the Side button on the right side of your iPhone and then press volume keys at the same time before the slider is displayed. Drag the icon and turn the iPhone off from left to right. To turn the iPhone on again, press and hold the side button until the Apple logo appears on your screen.

iPhone 6/7/8:
If the screenshot iPhone 6 is not working, you can solve it by restarting the phone. Click the Side button and hold it until the slider emerges. Drag the button and turn the iPhone off from left to right. To turn the iPhone on again, press and hold the side button until the Apple logo appears on the screen.
2.4 Use Assistive Touch
The iPhone Assistive Touch functionality allows people to handle mobility challenges by easily operating pinches, taps, swipes, and different commands. Assistive Touch is also useful if conventional approaches make screenshots difficult. Follow the following steps:
Step 1: Go to App Settings and select General.

Step 2: Tap on the "accessibility" tab.

Step 3: Press the 'Assistive Touch' button and turn it on. Then on your phone, a virtual button will appear. This little button can be convenient and easy for your iPhone operations. Furthermore, it will allow you to render screenshots without the button Home and Power or Sleep/Wake.
Step 4: Tap on this Virtual button and then tap on the device.

Step 5: Now tap on more options.

Step 6: Now press the screenshot option.

This solution can be used for all iPhone models and has been accepted by many people. It will repair the iPhone screenshot that does not work fast and efficiently.
Note: the Assistive Touch button will not show in the shot if you take a screenshot using this process. You can move the button to every corner of your favorite screen. This function is for users who have trouble touching the screen, but it also serves those who have difficulties with their phone keys.
2.5 Use 3D Touch
This 3D touch feature helps you execute repetitive tasks rapidly, but the right trick is learning how to use it to achieve your needs correctly. You can set 3D Touch to take screenshots, but Assistive Touch must first be enabled, which can be done by following the steps stated earlier.
For iPhone 6s and later:
Step 1: Go to the "Settings" application.

Step 2: Tap the General tab.

Step 3: Pick "Accessibility."

Step 4: Pick "Assistive Touch"

Step 5: Access the “customize top-level menu” and enter.

Step 6: Press "3D Touch" and pick "Screenshot." Then click the circular button Assistive Touch and take the screenshot.

Point to Note: iPhone SE has no 3D Touch option on their phone.
For iPhone X/11:
For iPhone X/11, you will follow these steps.
Step 1: Go to the "Settings" application.
Step 2: Pick "Accessibility."
Step 3: Tap "Touch."
Step 4: Pick the "Assistive Touch" option.
Step 5: Press "3D Touch," and from the list, pick "Screenshot."
2.6 Check your iOS System
It could be possible that the iPhone X screenshot is not working because of your device's software malfunction. In those cases, Dr.Fone repair (iOS) is the only thing you can use to update your system. It is a program designed to correct numerous iOS device problems like the Apple logo, black screen, boot loop, etc. You can solve all the problems without data loss by using this app. It supports all iPhone versions. Currently, it also works for other iOS products such as the iPad and iPod touch.
To learn how to cover your non-iPhone problem using Dr.Fone-Repair (iOS), add it to your device and take the following steps.

Dr.Fone - System Repair
The easiest iOS Downgrade solution. No iTunes Needed.
- Downgrade iOS without data loss.
- Fix various iOS system issues stuck in recovery mode, white Apple logo, black screen, looping on start, etc.
- Fix all iOS system issues in just a few clicks.
- Works for all models of iPhone, iPad, and iPod touch.
- Fully compatible with the latest iOS 14.
Step 1: Run Dr. Fone - Repair (iOS) and connect your device to your computer system via digital cable. Now, pick "Repair" from the main interface of the program.

Step 2: Once the standard mode is selected, the app can identify the device's type. You must pick a version of your device and tap "Start" here.

Step 3: The app will now update the relevant firmware to restore your iOS device.

Step 4: After installing the firmware, press the "Fix Now" button. Your computer program will be repaired in a few minutes.

2.7 Restore the iPhone to factory settings
When the above methods have been tried, and nothing is working, your mobile's last option is to reset to its factory settings. This always addresses technical bugs but may erase your device's records.
Take these steps to reset your iPhone to its original condition:
Step 1: Tap the Settings option.

Step 2: Here, select the General.
Step 3: Scroll down and tap Reset.

Step 4: Delete all Content and settings on the Reset.

Step 5: Enter the passcode set on your phone if needed.
Step 6: Now, it will show a warning to delete all audio, other media, data, and settings. To continue, tap Delete.
Point to Note: Tap Cancel if you don't want to return your phone to its default factory status.
Step 7: It takes a couple of minutes to erase everything from the iPhone. When the procedure is complete, the iPhone restart has been reset to work settings, and the iPhone has been reset.
Point to Note: The most critical move when you reset your iPhone in the factory is to back up the iPhone info. Contact Apple support
If you've tried all this and still cannot solve the issue or correct the snapshots option on your iPhone, take it at the Apple Store to solve the issue.
Conclusion
Many people do not work with the iPhone/iPad screenshot. But for many people, screenshot not working on iPhone problem can be very problematic. Here we provide you with some helpful ways to overcome this issue; we hope that these solutions can help you. Another solution you can use is Dr.Fone on your computer to handle your screenshots, images, and other iPhone problems. Dr. Fone is a beneficial program that helps repair all iOS problems.
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Alice MJ
staff Editor
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